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Supermarket Italy

How would you rate Supermarket Italy?
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New Jersey
1 review
0 helpful votes
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Happy so far.
December 2, 2023

I enjoyed browsing your product selection and you seem to have very good customer service. I have not opened or used any of the products I have ordered so I cannot accurately review them but I'm happy to respond to your Survey.

Date of experience: December 2, 2023
New Jersey
1 review
0 helpful votes
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Pasta Order
July 1, 2024

Received my pasta order in a timely manner, securely packaged and undamaged. I highly recommend Supermarket Italy to any potential customers! Thank you for an outstanding transaction.

Date of experience: July 1, 2024
Virginia
1 review
0 helpful votes
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New shopping experience
March 4, 2023

This company was a fortunate find. Came across it accidentally while searching for a family old time staple/ Brioschi. Never knew the candy even existed. But now many of my family and friends are very happy to have them. They are pleasant and tasty and provide on the go security when needed. Ordering and delivery went smoothly. Recommendations will make new customers of other family members and friends for you Iam sure!

Date of experience: March 4, 2023
Oregon
1 review
0 helpful votes
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Your service is outstanding. Your product varies
April 21, 2024
Updated review

I have been purchasing your Italian products for several years. Your selection of EVO Oils is excellent, oils vary from good to excellent.
You salami - at least the ones I purchased - are not good at all for my taste, and I am very familiar with Italian salamis.

Date of experience: April 11, 2024

Happy Customer
November 10, 2021
Previous review

The range of products is constantly expanding, the quality is excellent, the service is of first class.

Date of experience: November 10, 2021
Pennsylvania
1 review
0 helpful votes
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Supermarket Italy - A fun place to shop!
September 18, 2022

I've been ordering products from Supermarket Italy's website for over two years now and have always been extremely satisfied with their products and service. The care in which they wrap and package my shipments is unsurpassed, and their speed of delivery is very fast. I enjoy purusing the different international product offerings from countries like Great Britain, Germany, Ireland, and of course Italy. I go to Supermarket Italy to find things I can't get at my local grocery store.

Date of experience: September 18, 2022
Georgia
2 reviews
0 helpful votes
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Open bag | Undercooked / Recipe Change?
July 7, 2023

Upon arrival, one bag was completely open, and the Biscottis were floating around in the interior box. However, there was no damage to the shipping box. I opened the second bag and placed them in a seal-tight container. The following day I grabbed my coffee and two biscottis. The first bite of the biscottis tasted odd, almost a dry dough flavor. I tried again and then asked a coworker what she thought; she said it didn't taste right.

Before posting this review, I emailed and completed their customer satisfaction survey. Mistakes happen, but when a company asks a customer to share their experience and does not address it, there is no excuse for that.

Date of experience: June 7, 2023
Vermont
3 reviews
0 helpful votes
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Great product and fast service
April 25, 2024
Updated review

Each time I have ordered from Supermarket Italy I have been pleased with my experience and with the product. My package arrived well packed and promptly. The one time that I had an issue the Customer Service was seamless.
Good product and good service.

Date of experience: April 15, 2024

Great customer care
October 2, 2022
Previous review

Great product and have always gotten fine service. Very fast shipping and very responsive if there is any issue.

Date of experience: October 2, 2022
California
1 review
0 helpful votes
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Good marmalade, hard to find
March 15, 2023

In years past good Canadian marmalade was available in large tins at the local supermarket. They discontinued the large tins but still offered 8-oz jars, which were also eventually discontinued. Trader Joe's offered it for a while and then discontinued. A local market offered Austrian D'arbo marmalade, but not for long. Now this top-quality marmalade is available only on-line. I'm very happy with my experience buying D'arbo marmalade through the Supermarket Italy website.

Date of experience: March 15, 2023
Missouri
1 review
0 helpful votes
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The two Italian groceries who used to carry Medaglia D'Oro Expresso coffee no longer seemed able to stock it. I was thrilled when I discovered this alternative means of finally obtaining it! Painlessly as well!

Date of experience: October 5, 2022
Tennessee
1 review
0 helpful votes
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. disappointment
July 18, 2022

I received out of date products. I asked for and received a refund as I do not use any outdated items. Could not believe a business would actually ship that. Found another source for my olive juice already received.

Date of experience: June 18, 2022
Robert C. Supermarket Italy Rep
over a year old

Hello there.
We apologize for any inconvenience this has caused you however any item that is put to clearance has their best before date mentioned in the title of the item as well in the description with bold capital letters so that customers are aware of the best before dates prior to their purchase.

Maine
1 review
0 helpful votes
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Great Service
June 14, 2024
Updated review

I placed an order for flour and received olives, I could see the mix up in the labels. I called supermarket italy and they sent me a return label for the olives and sent out my flour order to replace the mix up. It took all but 2 days to receive my order. Excellent Service.

Date of experience: June 4, 2024

Arrived on time, great product
October 9, 2023
Previous review

Arrived on time, great product.

Date of experience: October 9, 2023
Florida
1 review
0 helpful votes
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Great
January 3, 2023

Great, no complaints; The right item, right size, right condition, right quality
This has become my go to location for the items i need for some of my favorite dishes. As my cooking skills develop further i hope that i will be able to utilize more of the offering found on

Date of experience: January 3, 2023
California
1 review
0 helpful votes
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Iliada Kalamata Extra Virgin Olive Oil PDO, 3 Liters
November 1, 2023
Updated review

I probably won't be ordering this product again. I have bought it regularly for several years running from SuperMarketitaly.com but the price went up so high this time vs. last time, that I can't really justify the increase anymore. Have to find a different product with a more reasonable price.

Date of experience: November 1, 2023

I'd like to order a container of giambotta
February 15, 2022
Previous review

I'd like to order a container of giambotta.

Date of experience: February 15, 2022
New York
1 review
0 helpful votes
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Leaking jar
September 12, 2023

They experience is generally good. However, each time i order one of the nut cream spreads, there is always one bottle that is ajar and leaking. I am using this as an ingredient and as a result, can't use the one that arrived opened.

Date of experience: August 13, 2023
Minnesota
2 reviews
0 helpful votes
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Communication
April 10, 2024

Very happy with the product and ability to find a source for San Bitter. When I ordered, it was not stated that there would be a delay in shipping. I am not sure if it was out of stock at the time or if it is normal to have a long period of time before items go out. My order confirmation stated I would be notified when my order was shipped, which I was not. It was a surprise to me when it was delivered.

Date of experience: March 31, 2024
District of Columbia
1 review
0 helpful votes
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I happened upon Divina Fig and Chili Spread, and devoured the jar in a week. Then I couldn't find it anywhere near me, Fortunately i found it online at Supermarket Italy, and soon had six jars gleaming on my counter. Reasonable prices, quick turnaround, great items.

Date of experience: January 8, 2024
North Carolina
1 review
0 helpful votes
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Good Service--Product expiring soonish
November 3, 2021

I had good service and delivery of my olive oil, but the expiration data was the same as it was for my previous purchase over 1.5 years ago. It is not expired but I would like to have the expiration date information prior to purchase because I purchase large quantities and need more time to use up the olive oil.

Date of experience: November 3, 2021
New York
1 review
0 helpful votes
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Whole Candied Fruit- glacée fruit
February 20, 2024

Very nice candied fruit or as the French call it glacee fruit. Most were small fruit as it's supposed to be, but there was one full size pear which had to be cut up and segmented. Otherwise we enjoyed it!

Date of experience: February 20, 2024
Pennsylvania
1 review
0 helpful votes
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First time ordering
July 19, 2023

This was my first time ordering from supermarketiItaly.com. I am very pleased, the order arrived in time and I received an email notifying me that my package had been delivered and they added a free gift (German chocolates and German cookies). I will be ordering from them again in the future. Thank you so much.

Date of experience: July 19, 2023
Colorado
1 review
0 helpful votes
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Found it!
May 24, 2023

I bought a very tiny jar of Dalmatia Sour Cherry spread while traveling in California. I was thrilled to find a site where I could purchase a bigger jar. It arrived carefully packed in bubble-wrap. I plan to order another jar as a gift. Thank you.

Date of experience: May 24, 2023

Overview

Supermarket Italy has a rating of 4.3 stars from 4,763 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Supermarket Italy most frequently mention fast delivery, customer service and great products. Supermarket Italy ranks 2nd among Grocery sites.

service
518
quality
4,648

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17,099 reviews