From the business
Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!
SuperJeweler Reviews Summary
The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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The portrayal of size of charm very disappointing... diamonds barely distinguishable... that being said... what I wanted to be a special gift for my granddaughter's First Communion has left me disappointed and almost embarrassed to give it to her!
Ginger Kemmerling
Ordered 1 product, applied and obtained financing with Synchrony bank. Tried to order another product and website displayed error warning. Tried at least 8 more times to no avail. Called/emailed CS on several occasions.
My wife loves the 1/4 carat diamond stud earrings, so I have to give you guys five stars!
I purchased a diamond pendant on a gold chain for my wifes birthday & was quite nervous in doing so online without seeing the articule in the flesh, but when it arrived it was perfect and very much as described & delivered on time, full marks.
I didn't get Certificates and earrings are not 0,5 each carats as you offered. It is look like 0,05 carats each.
Love the item. Received the item fast. Will be a repeat customer
The infinity necklace I bought is beautiful, the infinity symbol is very small and the length of the necklace is short. It will make a great present for me to give. The shipping was GREAT I could not believe it when it arrived in just a few days. The packaging was nice, it came in a little blue box with a tiny ribbon. I will definitely shop Super Jewelry again!
Heather
It is a delicate chain which makes it classic and can be dressed up
Las letras están muyyyyy pequeñas y la cadena muy delgadas!
It was a great experience from start to finish. The order process was easy with a 20% coupon. The item arrived one day ahead of schedule.
Quick & easy ordering. Good selections with good quality.
Great service, great price, and a beautiful ring. Glad I found the website and tried it. Got everything as described. Thank you
SuperJeweler lived up to their promise for great diamonds at unbeatable prices. They also shipped out nearly same day with super fast delivery.
Good experience so far, I like the deals. I would like more discount codes.
Beautiful but much small than expected. Pictures are not indicative of stone size.
I like the earrings but the "screw on" part slides on and off. I'm a little nervous to wear them.
The shipping and the product is up to par, but it don't fit, I will send it back and get a bigger size if they have one
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members