From the business
Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!
SuperJeweler Reviews Summary
The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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The one picture is what it was supposed to be and the other picture is what I received... it was crooked and looked very unprofessional... would never purchase anything from them. And I wouldn't recommend. Buy at own risk... very bad quality and they don't want to give me back my money or make it right. So it's a strong no for me
Quick & easy checkout. Great prices and options. Descriptive listings.
I would have given you a higher overall score, but after financing with you before, my credit score has an inquiry now just for trying to finance through you. I was turned down and my credit score is better than it was the first time.
I would have given you a hire score, but after financing with you before, my credit score has an inquiry now just for trying to finance through you. I was turned down and my credit score is better than it was the first time.
The ring is pretty, however, there is no shine to it. In fact, looking at the sapphire stone you can see patches of white clouds throughout. I inspected the ring when I first received it but never wore it. I have been wearing it for 2 days now and every day I grow more displeased with this purchase.
Very easy enough ordering and a very nice selection
Absolutely beautiful and dainty, just what I wanted for my son's girlfriend!
Don't bother purchasing from these guys there's not much difference in the price with the other companies. Ordered on 22nd March 2021 now it is April 10th 2021, still showing in transit in USA. My order number is *******. God knows what they will send me but it's not looking good so far.
Very easy to shop and would again. Am planning on ordering again
Title says it all. Very little support to assist with delivery delay (2 weeks) and no communication as to when item could be exdpected.
The experience was good. Prompt delivery. A little disappointed with the size of the diamond. I hope my daughter likes it.
The diamond is dusty and there are hairs stuck inside the pendant
Poor quality merchandise. Misleading descriptions made for a very unpleasant experience. Not recommended for all buyers.
Arrived broken, which is a shame because they are beautiful.
Found what I needed very quickly! Adjusts 3.5 to 6 inches
Easy to view items. Great prices! Quality merchandise and fast delivery
Great products and good customer service. Overall very happy and will shop again in the future.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members