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SuperJeweler Reviews Summary
The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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The ring is missing a stone and looks very cheaply made.
These earrings are beautiful. They, above all, are perfect size and shine impeccably. Thank you, Super Jeweler, for your beautiful selections!
Acceptable online experience. I ordered and product arrived intact.
Easy to find items, user friendly website, delivery faster than first advised.
Easy to find items, user friendly website.
Excellent. My wife loved the earings and necklace. They looked beautiful on her as well. Will definitely do business with Super Jeweler again!?
Ordering was very easy and receipt of the jewelry was fast. No complaints.
Beautiful earrings, Great price and nicer than expected
Okay a bargain yes, with a lack luster chain. To soft easy to break. I added a better chain to the pendent is fine.
The earrings I ordered were beautiful and shipping was extremely fast. Very satisfied customer!
Asked for size 8 it is to small, I think they sent size 7 not very happy with this item very thin
Very easy! Great deal! My first purchase and I love my jewelry and it shipped quickly! Great experience overall!
Easy ordering process. Time line to receive the product was fast. The product was packaged well, no damage. It's as beautiful as the pics. Fits as expected. Love it
Happy with the ring at the discount price I paid. Shipping was fast.
Easy and effortless from the ordering process to the delivery. The only thing I didn't like was being unable to get updates on shipping.
The boxing is out of this world. Made it such a grand experience.
Fun! Excellent price, hopefully a very fast delivery as well.
Lost one of my earring and needed to get another and they fill the need
Never got them and you guys are saying call back in 14 days to file a claim.
Very easy and such a great deal. Just a couple days wait time and had it in my hands via FedEx. Nice!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members