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SuperJeweler Reviews Summary
The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Very easy, lots of selection. Quick delivery, staff is very outgoing if you need help. Thankyou
I'm very pleased with the quality of the product! Looks just as pictured online! I will enjoy it for many years!
Very pleased with the earrings I ordered. They are beautiful and feel they will be a great gift. Thank you!
One of my best experience ever. I made a mistake and ordered two items and I called the same day and refunded my my for the other item
This is the second time I have ordered from your site and when receiving the items was very disappointed. They look better in the pictures than the actual item. I would never have paid the price for what I ended up getting. Will not be ordering in the future.
Bought a 1 1/4 Halo diamond and absolutely love it.
Great delivery on time, nice earrings, iI will probably buy with Super Jeweler in the future for gifts.
Easy checkout and fast delivery. Would definitely order again.
Delivery was fast, quality was above expectations. Will buy from here again!
They are very nice and look better than I thought they would!
It a good size but hardly has any sparkle in the earring. I wouldn't but it again.
The pro: it has a screw back so it pretty secure
Web page looks really good, but very slow, your probably losing a lot of money, because I almost just canceled. You should really talk to your IT guys. But really good deals, very honest
Web page looks really good, but very slow, your probably losing a lot of money, because I almost just canceled. You should really talk to your IT guys.
Fast shipping, I absolutely love it it's beautiful
Received this black and white diamond ring today and it is beautiful! Arrived quickly and I am very happy with it!
Received this black and white diamond ring today and it is beautiful! Arrived quickly and I am very happy with it!
Just ordered this ring! Can't wait until it comes! Ordering was super easy!
I love my rainbow heart pendant! I got it for Mother's day.
The necklace is beautiful but it was very small it looked bigger on line I was a little dissappointed at the size
My sister and I bought this ring for my mom for Mother's Day and she is over the moon! She keeps telling me how gorgeous it is!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members