business logo of SuperJeweler

SuperJewelerReviews 2,393

4.5

From the business

Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!


superjeweler.com
Founded in 2001
New York, NY, United States
Sponsored message from SuperJeweler
Up To 83% Off Retail | Use Code STIM2021
Get Offer
How would you rate SuperJeweler?
grey star
grey star
grey star
grey star
grey star

SuperJeweler Reviews Summary

The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
333
value
100
shipping
103
quality
1,367
This company does not typically respond to reviews

Instant Feedback

56,185 reviews
South Carolina
1 review
0 helpful votes
Follow Corinne N.
Unfollow Corinne N.
Send Message
Share Review
Report Review

Wrong earrings
December 26, 2021

I received the wrong earrings. Could you please send the right Earrings? Thank you.

Date of experience: November 26, 2021
Florida
1 review
0 helpful votes
Follow Patricia V.
Unfollow Patricia V.
Send Message
Share Review
Report Review

Tiny nose ring
December 26, 2021

So tiny it will pull through my nose. Not satisfied.

Date of experience: November 26, 2021
Georgia
2 reviews
0 helpful votes
Follow Bonnie Y.
Unfollow Bonnie Y.
Send Message
Share Review
Report Review

Great prices, quick ship
November 25, 2021

Quick ship and great prices. Plan on getting your own presentation box to give as a gift.

Date of experience: November 24, 2021
Pennsylvania
1 review
0 helpful votes
Follow Betty N.
Unfollow Betty N.
Send Message
Share Review
Report Review

Amazing Karen
November 23, 2021

Karen deserves a medal. She is absolutely the best. She stayed right with me on the phone thru the whole process. That includes financing, she made me feel she was doing her best, and she did for me. I will never forget her kindness and professionalism. She made me glad I went to
Superjeweller! Thank you, Karen. A customer for life. Bettie Recio

Date of experience: November 23, 2021
New York
2 reviews
0 helpful votes
Follow Andrea V.
Unfollow Andrea V.
Send Message
Share Review
Report Review

Amazing deal
November 23, 2021

Great value, fast shipping, really good quality. I would but from them again.

Date of experience: November 23, 2021
Nebraska
1 review
0 helpful votes
Follow Lisa C.
Unfollow Lisa C.
Send Message
Share Review
Report Review

Nice but not quite as expected.
December 22, 2021

I expected these earrings to be wider based on the description.

Date of experience: November 22, 2021
Ohio
1 review
0 helpful votes
Follow Victoria H.
Unfollow Victoria H.
Send Message
Share Review
Report Review

Good bargain
November 21, 2021

Super buy for the type of earrings. Love the delicate color

Date of experience: November 21, 2021
Georgia
1 review
0 helpful votes
Follow Chris W.
Unfollow Chris W.
Send Message
Share Review
Report Review

Item just as described by
November 21, 2021

Quick checkout, relatively fast shipping, nice product at a nice price.

Date of experience: November 21, 2021
Missouri
1 review
0 helpful votes
Follow Robert S.
Unfollow Robert S.
Send Message
Share Review
Report Review

BRACELET REVIEW
November 20, 2021

WIFE FOUND THIS BRACELET ON THE INTERNET AND SENT ME THE LINK. IT WAS EASY TO ORDER AND FOUND A 10% OFF CODE.

Date of experience: November 20, 2021
Georgia
1 review
0 helpful votes
Follow Dale Q.
Unfollow Dale Q.
Send Message
Share Review
Report Review

She LOVED it!
November 19, 2021

It was great to see her face light up with happiness and it came on her birthday, pressure off of me….,

Date of experience: November 19, 2021
California
3 reviews
0 helpful votes
Follow ralph E.
Unfollow ralph E.
Send Message
Share Review
Report Review

Easy to purchase and get a bargain in return.
November 19, 2021
Updated review

Love the price of quality earrings. I also loved the fact they came earlier than what was expected.

Date of experience: November 19, 2021

Easy to make this decision of buying these stud earrings...
November 12, 2021
Previous review

Easy to make this decision of buying these stud earrings and will make my wife very happy.

Date of experience: November 12, 2021
Kentucky
3 reviews
0 helpful votes
Follow June C.
Unfollow June C.
Send Message
Share Review
Report Review

Have enjoyed everything I have gotten there.
November 19, 2021
Updated review

Enjoyed getting discounts from this site.
Love looking at the different items and try to get ones that I will use

Date of experience: November 19, 2021

Great deals on these earrings and easy to purchase
September 26, 2021
Previous review

Great deals on these earrings and easy to purchase

Date of experience: September 26, 2021

Love checking out the jewelry and great prices
September 9, 2021
Previous review

Love checking out the jewelry and great prices

Date of experience: September 9, 2021
New York
1 review
0 helpful votes
Follow Barbara B.
Unfollow Barbara B.
Send Message
Share Review
Report Review

Shopping here was easy. The style was different and lovely. Received my purchase so quickly. Wish I had purchased more.

Date of experience: November 19, 2021
New York
1 review
0 helpful votes
Follow Jacquelyn W.
Unfollow Jacquelyn W.
Send Message
Share Review
Report Review

Disappointed
November 19, 2021

Design/shape nice, but quality very cheap. Does not appear to be real diamonds, they look like white plastic. Band very cheaply made, seems like plastic. Disappointed will have to send back and pay for return shipping when item not represented as advertised. Delivery excellent and received in timely fashion.

Date of experience: November 19, 2021
Canada
1 review
0 helpful votes
Follow Marcel J.
Unfollow Marcel J.
Send Message
Share Review
Report Review

Great service from a great company
November 18, 2021

It was a good shopping experience. Even used chat for information, which I received immediately.

Date of experience: November 18, 2021
Pennsylvania
2 reviews
0 helpful votes
Follow Judy Q.
Unfollow Judy Q.
Send Message
Share Review
Report Review

Beautiful
November 18, 2021

Ring is beautiful... just fits my finger perfectly. It is glamorous and very well made. I love it!

Date of experience: November 18, 2021
Texas
1 review
1 helpful vote
Follow Anise X.
Unfollow Anise X.
Send Message
Share Review
Report Review

Saved us a ton
November 17, 2021

We were able to purchase a gorgeous wedding set for a deeply discounted price. Only wish they had a store front that could professionally clean my setting!

Date of experience: November 17, 2021
Maryland
1 review
0 helpful votes
Follow Hollie Z.
Unfollow Hollie Z.
Send Message
Share Review
Report Review

Liked it
November 17, 2021

Easy and smooth on time will buy again liked it would highly recommend

Date of experience: November 17, 2021
Texas
1 review
0 helpful votes
Follow Brian G.
Unfollow Brian G.
Send Message
Share Review
Report Review

Awesome price nice looking pair of earrings great offer

Date of experience: November 16, 2021
Illinois
4 reviews
0 helpful votes
Follow Edmund W.
Unfollow Edmund W.
Send Message
Share Review
Report Review

Pretty earrings for gift
November 14, 2021

Hope earrings are as nice as this ordering experience was

Date of experience: November 14, 2021