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SuperJewelerReviews 2,393

4.5

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Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!


superjeweler.com
Founded in 2001
New York, NY, United States
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SuperJeweler Reviews Summary

The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
333
value
100
shipping
103
quality
1,367
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Michigan
1 review
0 helpful votes
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Jewels
April 9, 2022

Good……………………………………………………………………………………………………………………..

Date of experience: April 9, 2022
California
1 review
0 helpful votes
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Gorgeous ring
April 7, 2022

Quick and easy ordering. I absolutely love my ring! It got here quicker than expected! Overall highly recommended and Satisfied

Date of experience: April 7, 2022
Ohio
2 reviews
0 helpful votes
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Great customer service
April 7, 2022

Excellent transaction with the product to the shipping!
Ring/necklace just as pictured and described! Delivery was so quick within days of order placed!
Highly recommend Super Jeweler for customer service with their merchandise and shipping!

Date of experience: April 7, 2022
Virginia
2 reviews
0 helpful votes
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Fast Delivery
April 7, 2022
Updated review

Easy to purchase. Delivery was very quick and definitely worth the purchase.

Date of experience: April 7, 2022

Easy to purchase
May 4, 2022
Previous review

Easy to purchase. We will post agin once we receive the items.

Date of experience: April 4, 2022
New Jersey
1 review
0 helpful votes
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Happy customer.
April 6, 2022

Great experience. Fast shipping. As described. Satisfied.

Date of experience: April 6, 2022
Ohio
2 reviews
0 helpful votes
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.
April 16, 2022

...

Date of experience: April 6, 2022
Alabama
1 review
0 helpful votes
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My New Fav Jeweler
April 6, 2022

Love the beautiful selection & really super great deals!

Date of experience: April 6, 2022
Mississippi
1 review
0 helpful votes
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1/2 rose cushion studs
May 5, 2022

Item arrived quickly! However, the picture didnt match up to what I received. The earrings were really huge to be studs and didn't have any diamonds in them. It looked more like white crystals. I was very dissatisfied and disappointed.

Date of experience: April 5, 2022
Texas
1 review
0 helpful votes
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Fast and easy
April 4, 2022

Got my order faster than expected and was satisfied with the ring and looks great!

Date of experience: April 4, 2022
California
1 review
0 helpful votes
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Mary M J
April 2, 2022

When I first saw the earrings I thought they would look real nice with the ring my husband bought me for our 60th anniversary. I am not disappointed.

Date of experience: April 2, 2022
Ohio
1 review
0 helpful votes
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Fast shipping.
April 16, 2022

Shipping and tracking updates were great. Product size is ridiculously small for price.

Date of experience: March 31, 2022
Missouri
4 reviews
0 helpful votes
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Super fast and great quality!
March 29, 2022

I only ordered a few days ago! Already delivered and I am super pleased with the quality of the earrings!

Date of experience: March 29, 2022
Texas
2 reviews
0 helpful votes
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Overall good, one issue
March 29, 2022
Updated review

Credit card entry was ponderous... fix it, but product was excellent

Date of experience: March 29, 2022

Credit card entry was ponderous...
April 21, 2022
Previous review

Credit card entry was ponderous... fix it

Date of experience: March 22, 2022

Quick and easy
December 6, 2021
Previous review

Quick and easy

Date of experience: December 6, 2021
Florida
1 review
0 helpful votes
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Easy to purchase
March 29, 2022

Nose ring is great easy to order website always has discounts

Date of experience: March 29, 2022
Turkiye
1 review
0 helpful votes
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Great
March 29, 2022

It was fun shopping around with so much variety. Now to hope receiving. Will buy again more clothes later

Date of experience: March 29, 2022
Missouri
1 review
0 helpful votes
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Engagement ring set.
March 25, 2022

Beautiful ring for a fabulous price! It was shipped discreetly and very well packaged. I highly recommend this jewelry company to everyone.

Date of experience: March 25, 2022
Michigan
17 reviews
31 helpful votes
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Excellent experience with this company, highly recommend!

Date of experience: March 25, 2022
New York
1 review
0 helpful votes
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Elegant
March 24, 2022

This necklace was just what I was looking for. It is understated yet elegant. The feature of being able to wear it at 3 different lengths was the deciding factor for me. I'm highly satisfied with both the jewelry and the experience of purchasing it from u.

Date of experience: March 24, 2022
Florida
1 review
0 helpful votes
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Great value
March 24, 2022

Just received my oder. Rather quickly I might add. Love this necklace!

Date of experience: March 24, 2022
New Mexico
1 review
0 helpful votes
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No twist on
March 23, 2022

I thought they were going to be twist on back and they weren't just was wondering why?

Date of experience: March 23, 2022