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Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!
The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.
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Never disappointed with an purchase yet, I would love to apply for credit from this store
Can't wait to get this ring. I wanted it for so long.the code brought the price down.so I went for it. Txs Joan Gaudioso
My beautiful diamond pendant arrived very quickly, sooner than the expected delivery date. It is a beautiful, sparkly diamond and I am very happy with it.
Great place to buy jewelry, they have really great deals! Quick and easy way to shop!
So great shopping at SuperJeweler if I have question you all answer it.
The jewelry is beautiful
It's came pretty quick but one of
Chan was tangled in the box
Small but beautiful item.
Exceeds my expectations.
Looks bad made all parts are moving like going to fall
Very convenient purchasing options, high quality products, best prices
Arrived quick. Pretty but are not near 50 pts each. More like 40 which is less than what they claim.
This company provides GREAT products and value. I have purchased several items and this will be my first return.
Very good price and I would like to buy another 20 inch at the same promotional deal if at all possible.
I sent these back. I had to pay $7 for insurance to purchase, and $5 to return.
I didn't gey an Easter Bunny with my order.
The process was good and I appreciate the quick delivery. The design doesn't match the picture in proportions, but she seems to be happy
Love the earrings! Will you be offering a deal on a pair of 2 carat studs? Would buy them immediately!
I like SuperJeweler and have visited the Diamond District on several occasions for my jewelry needs. I feel like you can never get as good a deal online as you can by establishing a relationship with a local jeweler who you meet in person. There's wholesale and retail, and the closer you can buy to wholesale, the better. Online marketplaces don't allow you to develop a relationship. The most you'll get is a "thank you" email on special occasions with a coupon code, but even then when it comes down to the price per gram on gold or carat weight on stones, you're still a pretty long ways off wholesale. The website functions well and there are some good sales every so often, but overall this is just a software/web-optimized business with too many marketing emails and gimmicky pricing schemes displayed on each product page. Works well for them I'm sure, and some people enjoy shopping this way, but not me.
Super jewelry fine, delivery was not, they left package on the floor at the bottom of my driveway.
Answer: Hi! Please respond with your order number or email address so we can look up your order for you. Thank you!
Answer: Take it to a pawn shop they tell you right away
Answer: They sell both natural and lab creates stones (including diamonds).
Answer: Roger, email me at andrew@superjeweler.com and I will send you a cloth and a jewelry cleaner. Thanks, Andrew
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