From the business
Super.com is the all-in-one app that puts more money in your pocket! Save big on hotels, access a cash advance, get cash back on purchases, boost your credit score, earn money playing games, and more. Super+ members unlock even greater savings and earnings. Visit super.com and make every day Super!
Super.com Reviews Summary
Super.com has a rating of 3.7 stars from 2,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Super.com most frequently mention best price, next time and friendly staff. Super.com ranks 10th among Hotels sites.
Muy bueno Seguro confiable y muy dinámico y mantienen informados
I've been using super since they were called snap travel always a pleasure. Super cheap easy going and super reliable definitely recommend 100/10
Boa experiência
Bom preço
A instalação da aplicação não funciona muito bem
No entanto no pc ok
Their fees are excessive imo. The customer service 'chat' function is handled by incompetents who reel off pre-scripted responses and do not address any issues you may have. I would NEVER use them again
Tried Super.com with a bit of hesitation but price was best and experience at the Novotel was fab. Booked in again the next day too haha!
Used Super.com recently and was very pleased. Saved me $20 and I will use it next time I need a motel. Thanks
Nice place, Quick check in...comfortable beds, breakfast was actually very good...would recommend to anyone traveling with pets.
I'm a fan of a slick UX. super.com is pretty easy to navigate and book with. However, there's something uncomfortable about how fast they grab your money and send booking, almost feels like you've made a mistake without being able to process what you've seen onscreen. The reason for my low review is that I had to cancel and was told refunds appear 3-5 business days afterward. That didn't happen. When I tried to contact customer service the website says Chat is the moat efficient and responsive way to connect with the team. They had me waiting 26 minutes, no response and no automation to say "sorry try back later." I finally phoned and found the staff cheerful but not too interested in reassuring the customer. I'm a huge fan of booking.com and will pay more on booking.com than entrust super.com with my money.
Hi Paula,
We appreciate your feedback. This is what helps us improve our service to be able to provide a better experience next time.
We can see that the refund was processed the same day you cancelled your reservation and it is mandatory for us to inform you that it usually takes 3 - 5 business days. This is based on how fast your financial institution is able to process the refund for it to reflect on your account.
We're dedicated to ensuring every customer feels fully supported, and we're here to make things right. If there's anything more we can do to enhance your experience with us, please don't hesitate to reach out.
I wish you would accept American Express cards, everything else is perfect! I had no problem at all to make my reserve, the page is very friendly.
This site is very easy to navigate and found me the best deals when I was trying to book a hotel. It was a very quick process, and got me a price way lower than other sites. I had no problems booking it or checking in. I would definitely use this site again for future bookings!
Offres intéressantes et site facile à utiliser! Une seule déception, le clavardage n'est pas au point,
Out of all the sites out there this one actually saves us money. Not sure how their prices are so low but it's amazing and it works.
Excellent site. Hotel I wanted to book so much cheaper than other sites and very easy to use. Couldn't be happier
Quick easy booking at the best rate. No problems at check-in or checkout.
Always found fantastic pricing that beats all other search apps!
We have booked many hotels with Super and they've always come up with better pricing for the same room advertised elsewhere.
Per ora tutto perfetto veloce e intuitivo. Dopo il soggiorno lascerò un'ulteriore commento in merito alla mia prenotazione. Grazie
You won't find a better rate or better customer service anywhere.
Thank you, rates and availability were the best. Thank you for your fantastic customer service.
I had a good experience booking with you guys. Check in was very smooth. Everything was wonderful. Thank.
Sempre quis um site assim, muito bom superou todos
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi There,
Thank you for sharing your recent experience with our Support team. Your feedback is invaluable to us, as it guides our continual improvement and growth. To thoroughly investigate and communicate directly, please email your details to corporate@super.com. Thank you.
Regards