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Super.comReviews 2,183

3.8

From the business

Super.com is the all-in-one app that puts more money in your pocket! Save big on hotels, access a cash advance, get cash back on purchases, boost your credit score, earn money playing games, and more. Super+ members unlock even greater savings and earnings. Visit super.com and make every day Super!


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Super.com Reviews Summary

Super.com has a rating of 3.8 stars from 2,183 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Super.com most frequently mention best price, next time and friendly staff. Super.com ranks 10th among Hotels sites.

This company responds to reviews on average within 3 days
California
1 review
0 helpful votes
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Great experience
May 8, 2024

User experience was great on super.com It was my first time using this platform and I found it very user friendly, and the rate as the specific hotel I booked was nearly 40% cheaper than the next cheapest online platform.

Date of experience: April 27, 2024
California
1 review
0 helpful votes
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I don't know yet
May 7, 2024

I don't know yet at all. Haven't stayed in the hotel

Date of experience: April 26, 2024
Texas
1 review
0 helpful votes
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Gave me a low rate
May 7, 2024

It was fast and easy to set up sign up. And gave me the lowest rate I was looking for at the hotel.

Date of experience: April 25, 2024
California
1 review
0 helpful votes
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Did the booking in lress than 15 minutes and was really surprised at the service.

Date of experience: April 25, 2024
Washington
1 review
0 helpful votes
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Good service
May 7, 2024

I received good information. I successfully booked my deal. Thank you.

Date of experience: April 25, 2024
Germany
1 review
0 helpful votes
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Katastrophe! B_*******
Wir hatten einen Todesfall in der Familie. Deswegen mussten wir eine Hotelbuchung in Rom stornieren.
Das Hotel Philia ist super kooperativ und bestätigte mir mehrfach ich würde die Kosten zu 100% erstattet bekommen.
Der Anbieter super.com verlangt jedoch ein sehr kompliziertes Prozedere, sodass ich bereits 5 mal per Chat die Situation erklärt habe und Todesurkunde + den Nachweis vom Hotel geschickt habe, dass sie mir das Geld erstatten.
Die Frechheit ist, dass super.com will, dass ich mich darum kümmere, dass das Hotel Ihnen noch andere Papiere schickt. Obwohl ich ja ausschließlich über super.com als Anbieter gebucht habe.
Da stirbt jemand aus der Familie. Das Hotel bestätigt bereits die Rückzahlung und trotzdem schafft es super.com einem das Leben schwer zu machen.
Besser über booking.com buchen!

Date of experience: April 25, 2024
Super ✈. Super.com Rep
over a year old

Hallo Manuel,

Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben. Es tut uns leid, dass Sie Probleme mit der Stornierung Ihres Aufenthalts hatten.

Bitte beachten Sie, dass Ihre Buchung für eine nicht erstattungsfähige Buchung vorgenommen wurde, was unsere Möglichkeiten einschränkt, diese ohne Zustimmung des Hotels zu ändern oder zu stornieren. Ausnahmen von dieser Richtlinie können nur gemacht werden, wenn die Unterkunft selbst zustimmt, die Reservierung zu ändern.

Wenn Sie durch schriftliche Korrespondenz direkt mit der Unterkunft kommuniziert haben, stellen Sie bitte sicher, dass Sie alle relevanten Details sammeln, einschließlich des Namens und der Position des Mitarbeiters, der Ihre Anfrage genehmigt hat.

Sobald Sie die Genehmigung erhalten haben, leiten Sie bitte eine Stornierung ein, indem Sie go.super.com/amend besuchen und den Anweisungen folgen.

Wir hoffen, dass wir Ihre Zweifel und Bedenken geklärt haben.

Georgia
2 reviews
0 helpful votes
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Wonderful discount
May 7, 2024

Super easy to book and get confirmation. Great offers from Super.com

Date of experience: April 25, 2024
Connecticut
1 review
0 helpful votes
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Fair prices
May 7, 2024

It was good and simple app to use.
Prices were fair. But after I found a couple of other sites a little cheaper.

Date of experience: April 24, 2024
Tennessee
1 review
0 helpful votes
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My experience was good and easy to book and very easy to get in and reserve a room

Date of experience: April 24, 2024
California
1 review
0 helpful votes
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Good experience!
May 7, 2024

My experience using this site for reservations has been good so far.

Date of experience: April 24, 2024
California
1 review
0 helpful votes
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All fine
May 7, 2024

Unclear on whether my special request will be acknowledged, but booking was easy.

Date of experience: April 24, 2024
Minnesota
1 review
0 helpful votes
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Efficient Service
May 7, 2024

Efficient service, though I only wish they had a 24 hour telephone service with a live customer service representative.

Date of experience: April 24, 2024
California
1 review
0 helpful votes
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Review
May 7, 2024

Great experience so far, won't be leaving until june.

Date of experience: April 24, 2024
Massachusetts
1 review
0 helpful votes
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Great price! Easy booking!
May 7, 2024

Via Kayak I was able to find a couple of great deals on your website. I then contacted the hotels and confirmed the reservations.

Date of experience: April 24, 2024
Oregon
1 review
0 helpful votes
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So far so good
May 7, 2024

No issues so far, seamless experience. Will use again, very price competitive

Date of experience: April 24, 2024
Canada
1 review
0 helpful votes
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Lovely clean room, helpful staff. Very comfortable bed and pillows Would like to stay again!

Date of experience: April 24, 2024
Arizona
1 review
0 helpful votes
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Easy booking.
May 7, 2024

No problem. Easy to navigate. Good prices. Will use again.

Date of experience: April 24, 2024
Peru
1 review
0 helpful votes
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Good
May 7, 2024

Overall it was a good experience booking, at the end the payment was kind of confusing it has some options available to save money but confusing.

Date of experience: April 24, 2024
Poland
1 review
0 helpful votes
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Super
May 7, 2024

Was super deal really nice.appreciated.i recommend.nice

Date of experience: April 24, 2024
GB
1 review
0 helpful votes
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We used Trivago and Super.com was the best prices so we booked 2 hotels instead of just one for our trip.

Date of experience: April 24, 2024