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The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
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In recent years I have made small purchases of clothes on this website and all have arrived without problems. I always get compliments on my clothes. I like to visit the site regularly to see promotions and new styles.
The online purchase process was a very simple, helpful and friendly customer service :) The delivery was excellent and the quality of the sweater was very good. I will definitely shop again at this online boutique.
I buy clothes from this online store more than anything else on the internet, it's easy and convenient, if you don't like it, just reseal the bag and fill out the online form to return it to the post office to have it returned to me without problems.
Very fast and delivery was to the front door of my house! The dress arrived in perfect condition. I will be a customer who returns to this online boutique!
The best service, buy online without problems and without complications. This website is amazing and so is your staff. Always prioritize customers and always try to solve problems if there are any!
I had an order that seemed to take a long time to arrive here and I usually receive it within a few days of placing the order. The tracking system was not updating so I could not track my package. I spoke on the live chat that they were very friendly, helpful, and efficient. I also received a follow-up email saying what had happened and I received an apology even though it wasn't the boutique's fault, their service is absolutely amazing! I can't wait to buy my next item.
This website sells a variety of quality clothing at incredible prices. They have regular sales and with free returns and shipping it's easy to get your items. Even when there was a problem when I paid for a t-shirt and it sold out, they not only made an immediate refund, but also sent me a discount coupon for the next purchase.
I have always been to this online store when I need a dress asap. They always seem to make the impossible possible. Either to buy a dress or also to add parts and pieces to make my dress a show.
This is a very well designed website to buy clothes and accessories, since I started doing research on the net to buy a dress here, the same page made the process easier. I cannot say enough about this website.
I bought online and was confused on the status of the shipment as my package reached the delivery time of 10-20 business days. They were very professional in their explanation and provided spectacular customer service. I will buy more dresses here again, keep up the great work!
The package arrived within the indicated period. I bought some sandals, the quality is very good, they are beautiful and also at a very good price. I am delighted and will buy again through this website without hesitation.
I really liked this website, you can find cheap, good quality things, and what surprised me a lot is the delivery time, I used to wait a long time for my order, but I received it just 12 days after making the purchase! That is just amazing!
If only all my online shopping and customer service communication were as good as in this online boutique. They were a pleasure to deal with, very professional and helpful.
This online boutique is simply fabulous. Innovative, customer-centric and on trend! I love cute emails with emojis. Fantastic website, clothes and service. I recommend it to all my friends!
I always hesitate to shop online, especially clothes. I decided to take a chance with this online boutique and go for it because I have looked everywhere for a wedding reception dress, but I couldn't get the design I bought here out of my head.
I have been a loyal customer of this online boutique for many years. I love the quality of the clothes and their return policy. I just experienced A + customer service, they were very helpful, efficient and friendly. I personally work in customer service, so it is really comforting to find a website that truly puts the needs of its customers first. Thank you.
Answer: Their styles are beautiful and quality seems excellent. It was the sizing we had trouble with. They have a size chart with measurements, but the item I ordered was several inches smaller than the measurements given in the size chart. Also, when I wrote (twice) them regarding return of the item, I never received a response. After several weeks, I had to turn it over to PayPal to return the item and received be a refund. I've been afraid to order from them some nice. Also, the item took 3 weeks from date of f order to arrive.
Answer: The initial package arrived in about 3 weeks but was the wrong size, much smaller than described. It was very difficult to get a reply from them about the exchange. I had to file several official complaints in a few sites before I heard back from them, and then I waited a long time to get the cost in a larger size. I do not recommend this company and will not order from them again. I also believe than many of the reviews posted here are fake ones set up by the company. Read them carefully and you'll see what I mean.
Answer: My two pieces were crazy, too long, too small in shoulder And bust, And sleeves were way too tight- Better stay away- not worth the hazel. The garmets are nothing like the images!
Answer: I won't use them ever. I ordered a medium 8-10, I usually wear a 4-6 or junior 5/7 the dress was so small it would've fit a 10 year old girl. Then there was no way to contact them. My order didn't show on my account etc. total nightmare until I put a bad review on SiteJabber then I heard from them I sent it back and got a refund. Beware.
Answer: Unless you are built like a 10 year old girl - methinks you will be frustrated.
Answer: I ordered 3 items. I'm normally an 8 M so ordered L. 2 items fit great 1 was too small. I ordered an XL & it still didn't fit. They will exchange or refund but could make it a lot more obvious how to return but otherwise I'm very happy with my purchases. I believe the different designers have different sizes. I believe this site is more like a mall with different shops, not one store. People shouldnt get so angry about not using American sizes. American sizing is larger than any where in the world. Even in American sewing patterns I'm a 14 that gives you an idea of how off American clothes are
Answer: Sizes are way off. Trust me: this is not the way to shop.
Answer: They produce some good dresses; some have defects. Terrible customer service. No phone. Won't tell where to return clothing. Won't pay. No action on exchanges. Losing so much repeat business they will be out of business. PATHETIC "Customer Service." They don't help people; they put them off!
Answer: I have give up on STYLEWE they are pull of it. You can only fool me once. I believe that 95% of the people that buy from stylewe are very dissatisfied and the other 5% are lies just to pull you in just like someone fishing. Mr Larry. S the representative for stylewe (liar). It is up to you you make the choice its your money Spend it wisely, use your head. These people are out of the country over seas. I hope this helps Ms. Katharine. E and anyone else, look BUT don't touch. :)
Answer: Answer to question from Andrea. Andrea, please stay away from Stylewe. The company is a scam. I bought two dresses and I was only reimbursed because I paid through Paypal and Paypal got me my refunds. The merchandise is horrible, at least what I received. Stay away. Do not waste your money with this company.
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope t...