business logo of StudioSuits

StudioSuits

studiosuits.com
professional, evening & party, bridal men, womenAge 26-45, 46-60
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About the Business

Suit yourself right with StudioSuits custom clothing! A traditional tailoring workshop offering a variety of custom tailored suits, jackets & pants, etc! Collect your eye-catching outfits today!


studiosuits.com
Founded in 2008
Clothing item from StudioSuitsFashion apparel by StudioSuitsMerchandise from StudioSuits clothing lineStudioSuits fashion product

Business Highlights

General

Year Founded: 2008
Target Gender: men, women
Target Age Group: 26-45, 46-60

Shipping

Shipping Cost: $20
Free Shipping: no
Shipped From: India

Returns

Return Policy: no returns
Restocking Fees: no
Refund Policy: no returns for refunds

Sustainability

Recycling Program: no

Product

Style: professional, evening & party, bridal
Body Fit: regular, plus size, petite & short
Available Sizes: Men's (Custom), Women's (Custom)

Customer Service

Support Channels: email
Support Email: support@studiosuits.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate StudioSuits?
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Reviews Summary

StudioSuits has a rating of 4.4 stars from 3,173 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudioSuits most frequently mention customer service, easy process and timely manner. StudioSuits ranks 1st among Suits sites.

service
943
value
210
shipping
204
quality
1,530
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Instant Feedback

14,106 reviews
Pennsylvania
2 reviews
0 helpful votes
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Nice materisl
May 21, 2024

The material but the fit is only adequate. I still need to have adjustments made in the width of her pant leg.

Date of experience: May 11, 2024
Canada
1 review
0 helpful votes
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Nice jacket, rubbish customer service
September 3, 2021

This review is mostly about the shipping, which was an absolute nightmare.

The website is ok and quite easy to navigate. If you have your measurements right, the suit will fit very well.
The clothes are made in, and shipped from, India. For my jacket, the value declared for customs was $45, which I am guessing is the cost of material. Seeing as the jacket cost me $230, I am saying that's a pretty nice profit margin. However, the jacket is nice enough and it is what it is.

The main issue here is that the company uses DHL to ship. You may not know but DHL add their own sneaky charges to customs fees. Canada customs charged $10 but the fees from DHL were over $30. I only know because my wife had to pay these charges on a package from DHL, where there were zero customs fees. It is a clear scam on the part of DHL.

I refused to pay this, as I am the recipient and had no contract with DHL. After around 6 days and dozens of emails, I eventually found out that I can self-clear the package. DHL were absolute scumbags about the whole process – but that is for another review. As far as Studio Suits are concerned, they really dropped the ball on this one.

Their customer service was a nightmare. You write to them and get an auto-generated email back. Then, a day or so later, someone will write with a scripted response that makes no sense and does not address the issue. You write back to that person and get an auto-generated response. A day or so later, someone else writes back with the same scripted nonsense. The cycle continues.

I eventually got someone who answered properly and said they would look into it. Three days passed. I wrote again. Guess what, I got an auto-generated email and a day or so later …

They clearly do not talk to each other or make any notes on your account.

This is why I give them only 2 stars. I am sure that if everything goes well, you would be super happy. However, the mark of a good business is how they react when things do not go according to plan.

And in this, Studio Suits failed.

Date of experience: September 3, 2021
Georgia
1 review
0 helpful votes
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Great fit.
June 15, 2024
Updated review

Fit suit very well… excellent quality linen and work….will be back to buy more suits from this site.

Date of experience: June 5, 2024

Solid experience
April 26, 2024
Previous review

Suit is good enough for intended occasion. Just good enough...

Date of experience: April 16, 2024
California
1 review
0 helpful votes
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Easy online shopping
May 13, 2024

Whole process was very straightforward, loved the amount of customization offered. The suit itself is excellent!

Date of experience: May 3, 2024
GB
1 review
0 helpful votes
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Great suit and service
June 11, 2022

Very helpful service and great product; when we were worried that it might not come in time for my son's wedding they pushed it through very quickly.

Date of experience: June 11, 2022
Arizona
1 review
0 helpful votes
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Outside product
September 19, 2022

I can't say enough about the great overall experience. They shipped out timely, kept me updated, and was one of the best made suites I have had.

Date of experience: September 19, 2022
California
2 reviews
0 helpful votes
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Satisfied
March 10, 2022

Though the fellas haven't tried the suits on they do appear to be what was ordered once they have them I'll come back and give an update.

Date of experience: March 10, 2022
GB
1 review
0 helpful votes
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Could be better
September 22, 2022

The fabric is very thick and for some reason there was a bottom hole added to the lapel, but then stitched up, so it looks very strange.

Date of experience: August 23, 2022
South Carolina
1 review
0 helpful votes
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The sport coats and coordinated pants were very well made and fit perfectly. I could not ask for any faster service. I will order from them again!

Date of experience: June 4, 2022
Maryland
1 review
0 helpful votes
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Linen suit
April 1, 2024

Good overall experience. Pants were too tight and material is very thin. Order a size larger. Have tailored. Consider adding a inner lining to pants

Date of experience: March 22, 2024
Tennessee
1 review
0 helpful votes
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Dark Brown Jacket
January 24, 2023

No communication between them and myself. Not even a thank you for purchasing. No timetable on shipment. Total darkness

Date of experience: December 25, 2022
Florida
1 review
0 helpful votes
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Quality@ a vALue
November 20, 2023
Updated review

I had procrastinated about adding an additional pair of trouser previously purchased, until I tried again to find them.

Date of experience: November 20, 2023

TWo mOrE fOr mY Son's Wardrobe
December 28, 2020
Previous review

The 2nd round of (2) Sport Jackets for mY Son... '22 hE gets a Black/Charcoal Suit. Waaitin' for his responce to measurements. They (recent tWo) arrived aNd are all tHe Quality I imagined.

Date of experience: December 28, 2020

HAVE BEEN PURCHASING bLAZER'S AS GIFTS...
September 28, 2020
Previous review

HAVE BEEN PURCHASING bLAZER'S AS GIFTS... NOW tROUSERS FOR ME.

Date of experience: September 28, 2020
California
1 review
0 helpful votes
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Nice suit
April 28, 2023

Ordering was easy. The suit was made quickly and shipped even faster. I received it much sooner then expected.

Date of experience: April 28, 2023
GB
1 review
0 helpful votes
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Highly recommended!
December 18, 2020
Updated review

A very easy process and delivery of a good quality jacket sooner than anticipated - thank you.
I'll be back..

Date of experience: December 18, 2020

Easy
November 27, 2020
Previous review

Easy

Date of experience: November 27, 2020
New York
1 review
0 helpful votes
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Great
June 13, 2024

Great love it would love to do business again thank you for this great opportunity to find you guys love the suit. Love the customer service.

Date of experience: June 3, 2024
Pennsylvania
1 review
0 helpful votes
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Lilac
June 14, 2024

It took a little longer to receive than usual. However, worth the wait. So many compliments received on this suits.

Date of experience: June 4, 2024
New York
1 review
0 helpful votes
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The craftsmanship and material quality are fantastic. Just be sure to get your correct measurements with a trusted tailor before ordering

Date of experience: June 4, 2024
Pennsylvania
1 review
0 helpful votes
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Fantastic quality at an even better price
June 13, 2024

So impressed with the quality and variety of fabrics, the quality of tailoring, the price and the customer service.

Date of experience: June 3, 2024
New York
1 review
0 helpful votes
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Very Timely
October 13, 2024

They are always prompt when you have a. Inquiry, and suit production is relatively quick.

Date of experience: October 3, 2024
Maryland
1 review
0 helpful votes
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Overall experience was okay
August 3, 2024

Overall experience was okay, but unfortunately, suit was not as expected.

StudioSuits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 24, 2024