You cannot call these folks. They do not provide a phone number
Impossible. You can only get generic response from bots
Extremely difficult. Emailed them over 10 times to get a refund for a jacket they didnt have the material for. Finally got a giberish reply when threatening legal action, but no refund after 2 months of trying. Do NOT buy from this company.
They answer e mails but their responses are nonsense
Difficult! They will eventually answer but it is a canned response, and when we finally did get someone to talk to us they were referring to my husband by the wrong name (did they mix up our messages with another customer?).
I emailed them and they got back to me next day, so I'd say easy. Auto reply immediately and actual service rep the next day.