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PAUL N.

1
Level 1 Contributor

Contributor Level

Total Points
386

3 Reviews by PAUL

  • William-david

11/1/22
Verified purchase

This site pretends to be in the US, but is a front for a very dodgy Chinese based company.
Jacket never arrived and although initially having responses from their support they soon started ignoring emails completely from me and also then from Paypal.
Paypal refunded the purchase, and are looking at blacklisting the company.

Tip for consumers:
Do not use this site.

  • Light in the box

2/11/21
Verified purchase

Clothing received from this company is at least 4 sizes smaller than normal sizing and not even close to fitting, and looks nothing like site pictures. Customer service tries to get you to keep the goods and on sell them rather than return them, or tries to force you to pay for very expensive returns of incorrect sent sized products which it seems like is their intention. Worse online shopping experience ever.

Tip for consumers:
Do not use this site

Products used:
1 single tie, (but none of the rest of the order.. a jacket and 2 shirts and another incorrect tie)

Service
Value
Shipping
Returns
Quality
  • Studiosuits

1/7/20

Company not refunding money for a jacket they didn't have the fabric for. They ignore emails, and even trying to get a reresolution through Paypal is a nightmare. They are based in India and seem to simply farm out the work to various tailors for variable resulting quality. Do not buy from this company.

PAUL Has Earned 24 Votes

Paul N.'s review of Studiosuits earned 6 Very Helpful votes

Paul N.'s review of Light in the box earned 18 Very Helpful votes

PAUL Has Received 1 Thank You

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Mimi R. thanked you for your review of Light in the box

“You are Right!- it's so true! I tried them!- too and all their Products are Poor Quality!- it's all terrible! They are A SCAM! And more customers need to expose them! And put them out of Biz! They Need to be shut Down!”

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