I discovered Untuckit.com two months ago. I love the shirts. I found the right size. It was a good look for me. The price is a little high but generally I'm happy with the product. However, I ordered a Full Zip Fleece Sweater on an expedited shipment (2 day) expecting it before New Years Eve. I got a completely different product. My experience with Customer Service was negative. They didn't understand I needed them by New Years Eve, and said they could ship me the correct product in 5-10 days.

I was really looking forward to wearing these shirts. I ordered two of them: a long sleeve polo and a long sleeve button down. The polo fit perfectly out of the package- just arrived today. I washed it and dried it according to instructions (tumble dry on medium heat)- and it shrank so much it is comical. I put it on and by stomach shows. This isn't normal shrinking you see with cotton- this is comical! I haven't washed the button down- and will not wear it now anyway. Untuckit got my money this time, but they won't get more. These shirts are trash. Buy something else.

We purchased from Untuckit at a mall in Atlanta for my husband. We purchased 2 dress shirts and 2 sweaters. I asked the sales person when checking out if the sweaters were washable, I should have looked at the tag, but she said yes, she thought so, just wash on delicate. So, I washed them on gentle cycle, cold water, laid them flat to dry. They both shrunk up by at least 2 sizes. My husband never even got to wear them. These were expensive shirts/sweaters. Same thing with the dress shirts. They shrunk as well and also washed on cold water, gentle cycle. Will not waste my money there ever again!

I recently received a shirt and pair pants from Untuckit as a gift. The shirt didn't fit and I wanted to return it, but found out it was not eligible for return. Don't understand why you can't return the item for a different size or style, especially at their prices. So I returned both the shirt and the pants. They can just have the shirt back. I have other UNTUCKit items that I purchased, but those will be the last item I ever buy from them.

My main beef is they censor bad reviews from their website, so all you see is 4 and 5 star reviews. I posted a review on the Marty, got email confirmation that it was there, and I had a feeling this was going to happen because nobody no matter how good you are, has ZERO negative reviews, and sure enough it was taken down. Just maybe go to a store and not order online, these items are not made for "men", they're made for hipsters with noodle arms. I ordered a 2XL expecting something like this to happen and it was still to small in the arms to where when you try to give a hug, that motion, it feels like you're going to blowout the shoulder seams. Very disappointing because the style and quality seemed to be great.

I went to the location at Tysons corner va. The Clerk assured me the shirt would NOT shrink. 100% amd said I should stick with the large. Well folks it shrunk and I followed the label for cleaning. Staff are misinformed and poorly trained. But one size up. I have two shirts I can't wear and I'm out $200.

I had 4 UNTUCKit shirts. I really liked the way they looked and fit but, thought they felt a little flimsy. I guess it wasn't my imagination. The elbow has ripped in 3 of the 4. I suppose I'll continue wearing the last one until that elbow goes as well... I'm not a big guy and the size was right. I only have pics of the 2 because I already trashed the other 1. Both of these ripped within the last week so I still have them.

A recent purchase was very late & they gave me a 25% discount. Then ordered over $500 and paid to expedite and it was only shipped after it was to have been delivered; Since I used the 25% coupon they gave me I was precluded from using the holiday discount. So no goods arrived for which I paid to expedite delivery and now need to shop for the gifts I don't have for my sons. So I asked for the discount again since I used it on goods that didn't arrive timely. After more than 30 minutes of time chatting with two people, they could not agree to anything. So frankly their conduct is shameful.; Don't buy from them if you expect your order to be timely received, even if they charge you extra for that.

Try it on in store if possible! Bought the shirt for my man for Christmas he wears a double XXL And it fits like a large, give me a break so disappointing! Thankful he has somebody he can give it to because I hate taking stuff back

I purchased two of the long sleeve "wrinkle free" non dress shirts before Christmas. I wore them and followed the cleaning instructions carefully. These shirts are not wrinkle free at all. I will not buy these shirts again.

Someone referred me to this website and I tried to make a purchase using a Vanilla Gift-card and it's wouldn't allow me to do it, so I was refer to a live chat representative to assist. I have gave all the information about the gift card then I change my mind and asked her to cancel my order and credit my card and nothing happens. I called them for help and send a screenshot of the charges to the card and still nothing. I was told that they couldn't help me, that i needed to call the gift card customer service. I will never shop with them again. One and done. I lost $66 dollars of my gift card.

Ordered from untuckit and site kept telling me they couldn't verify my credit card. I knew the card was good but tried another card, same thing happened. It finally said the order was processed after about 7 times. Two days later they said it was canceled and they refunded me my money. I called and spoke to a rep named Fernando. He said there was a problem with their website and were trying to fix it. He said he could order the shirt for me. Fernando took 15% off and free shipping. Two days later my order was canceled again and refunded. I decided not to try and reorder again. Will never use Untuckit again and advise anyone not to waste there time.

They have a great hook. Their customer service is virtually non-existent! They are an e-commerce company that takes at least 10 days to deliver their product. Its been two week since I put my order in. They blamed UPS... said there was a scanning issue. I deal with UPS every day. When asked UPS was unaware of any problems.

In summary Untuckit asks all the money for their product and deliver inferior product. I suggest you buy your shirts on sale at Joseph Banks, have them tailored perfectly!

I placed an order on 9/7/2021 and was scheduled to receive on 9/10/2021. This was later changed to 9/15/2021 (today). Its again changed to 9/21/2021. On contacting UNTUCKit, they are blaming UPS. I have no sale contract with UPS. This is my first time purchase from UNTUCKit... utter disappointment. I will promptly return the items as soon as I receive them, if ever.

I've tried to forgive the incompetence this company exhibits but at this point it's not possible. After messing up my order, sending it to the wrong address, not mitigating the issue, and now blatantly ignoring my emails with customer service reps, I've had enough. It appears I'll never get my $200 back, or the products that they never sent.