I placed an order due to a TV Commercial and I received my order today. I ordered XXL and the shirts run really small! So if you normally wear L get an XXL and if you wear a XXL like me get an XXXXL. Their models must have been very small men

I wrote to untuckit about a shirt that had worn prematurely. All I wanted was a replacement and all I got was the run around. Too bad for them. I had been a good customer but no more. Sent them several messages but they obviously couldn't care less. Lots of other places to do business.

I bought a shirt for my husband online and right out of the shoot the online experience was horrible. Maneuvering around on the site was miserable to say the least. It gives you a first time discount but wouldn't let me enter it in so I had to contact customer service, another waste of time nightmare! Finally got the discount and they charged my card and waited a week for the shirt. The shirt didn't fit so I returned it the next day. Just received an email saying they received it back but I do t get my money back for 10-15 business days! Funny, they didn't wait that long for me to pay them!
This company is a waste of time people! Customer service is eh and the product is even more mediocre. Save your money and shop locally fir a better deal, less hassle and free returns! I'll never buy here again!

I discovered Untuckit.com two months ago. I love the shirts. I found the right size. It was a good look for me. The price is a little high but generally I'm happy with the product. However, I ordered a Full Zip Fleece Sweater on an expedited shipment (2 day) expecting it before New Years Eve. I got a completely different product. My experience with Customer Service was negative. They didn't understand I needed them by New Years Eve, and said they could ship me the correct product in 5-10 days.

Lots of sizzle but very little steak. I bought three shirts from this company and each was of marginal quality. I actually like the "George" line at Wal-Mart and believe that these garments, from UnTuckit, emulate them quality wise. I noticed no appreciable difference, length wise, between the two. Spending almost $200 for three shirts may work for some, and I thought I'd try it once, which I did, but shall never make the same mistake a second time.

These are great quality products. However, when you buy online, they do not make returning products easy. Having spent several hundred pounds on their rather expensive products, I would expect returns to be free. (They are for customers in the USA) I recently had to return an item that was slightly too big for an exchange. The returns procedure is cumbersome and expensive to the customer. Guys you need to revisit this policy for UK customers if you want them to remain loyal.

My son sent me a link for a Christmas idea and I ordered this dress shirt the day after Thanksgiving. They immediately sent me an order number and tracking information but several weeks out the shirt never shipped. It took a little bit to reach customer service but once I did they immediately researched on their end and kept in daily contact with me. Not sure what happened to the original order but they made it right by shipping the exact shirt I ordered very quickly and in time for Christmas. My son loves their shirts!

We use Untuckit to outfit our sales staff, and for the company professional racing team. The variety of fits available make it work great for everone and we've been very happy with the quality. Untuckit staff have been wonderful to work with and we highly recommend!

I purchased several items from Untuckit to try them out. They have a process that estimates your size, and I used it. It seemed small for me, so I ordered items in their size recommendation and my own. It turns out that their recommendations were far too small (and no, I didn't lie about my weight or how big my stomach is). This is no big deal, but what is the deal breaker for me is that several of the items I purchased are "unreturnable" even though they haven't been opened or worn. This wasn't flagged or in any way brought to my attention when I purchased them. Since I paid full price, these weren't even cheap discount items. Really awful policy for an on-line clothing store. There are plenty of other options out there if you like nice shirts that you can wear untucked, don't risk your money here.

I LOVED THE LOOK OF UNTUCKIT SHIRTS BUY TO CARE FIR THEM IS HORRIBLE. IF YOU WASH THEM IN COLD WATER THEY SHRINK 2 INCHES ON THE SLEEVES. I HAVED PURCHASED THESE SHIRTS FOR YEARS FOR WORK BECAUSE I ALWAYS RECEIVED A COMPLIMENT ON YHE FIT BUT I AM DONE WITH THEM. WASTED A LOT OF MONEY ON SHRINKING SHIRTS BUY LANDS END SHIRTS

I ordered a GiftCard on December 17th. They said it would be delivered by December 25th. I opted for a physical GC opposed to a digital GC, because the person receiving the gift likes tangible gifts. However, It is now January 3rd and I still do not have the physical GC because they have not shipping it out.

On December 28th after no shipping or tracking updates, I did request a refund for shipping that was $20, and requested them to process a digital GC instead.

I received the $20 shipping fee back, but still have not been issued a GC. I spent $150. This has been a terrible experience and the person I ordered for keeps asking me when they will get their Christmas present. Its a GC this should not be that difficult. I am embarrassed because the person waiting on their gift probably thinks I'm lying about the GC.