business logo of StudentUniverse

StudentUniverse

Overview

StudentUniverse has a rating of 4.1 stars from 5,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service and easy process. StudentUniverse ranks 1st among Student Travel sites.

service
108
value
105
shipping
58
returns
74
quality
92
This company does not typically respond to reviews

Instant Feedback

7,001 reviews
How would you rate StudentUniverse?
grey star
grey star
grey star
grey star
grey star
New York
1 review
0 helpful votes
Follow XM Z.
Unfollow XM Z.
Send Message
Share Review
Report Review

Good service
May 28, 2024

I recently purchased a flight ticket through Student Universe, and my experience was fantastic. The platform is incredibly user-friendly, making it easy to search for and compare flights. As a student, I appreciated the special discounts and deals available, which significantly reduced the cost of my travel.

The booking process was straightforward and efficient. After selecting my preferred flight, I quickly received confirmation and all the necessary details. Additionally, their customer service was responsive and helpful when I had a question about my itinerary.

Overall, Student Universe offers great value for students looking for affordable travel options. I highly recommend it for its convenience, affordability, and excellent service. I'll definitely be using it again for future travel plans.

Date of experience: May 18, 2024
Massachusetts
1 review
0 helpful votes
Follow Linda B.
Unfollow Linda B.
Send Message
Share Review
Report Review

Great Experience
August 19, 2024

Very easy to use. Excellent prices when compared to competitors. Would se again and recommend it to others.

Date of experience: August 9, 2024
Minnesota
1 review
0 helpful votes
Follow Melanie T.
Unfollow Melanie T.
Send Message
Share Review
Report Review

Good
October 11, 2024

A bit complicated at first to get used to it, but then it is all good.

Date of experience: October 1, 2024
New Mexico
1 review
0 helpful votes
Follow Shera M.
Unfollow Shera M.
Send Message
Share Review
Report Review

Very confusing
July 4, 2024

My friend tried to pay for my ticket, since we are traveling together. The experience became scary and confusing when I was asked to provide a photo of the front and back of her credit card. The website us constatly trying to get the customers to add on and buy extra aervices, and it seems intentionally misleading, as if you have not already just paid for and confirmed the ticket. I don't like this, it seems sneaky. It makes me not trust the site bc it is not straightforward and simple. Buying an aurline ticket should be ckear and easy.

Date of experience: June 24, 2024
Illinois
1 review
0 helpful votes
Follow Trent R.
Unfollow Trent R.
Send Message
Share Review
Report Review

Confirmation questions
August 24, 2024

When I bought my flight i wasn't able to get my flight right away a representative had to call me before I could get it finalized.

Date of experience: August 14, 2024
North Carolina
1 review
0 helpful votes
Follow Juan R.
Unfollow Juan R.
Send Message
Share Review
Report Review

Fine
September 12, 2024

Pretty easy experience so far. Do recommend having your student ID handy to verify your account though.

Date of experience: September 2, 2024
Arizona
1 review
0 helpful votes
Follow Griffin H.
Unfollow Griffin H.
Send Message
Share Review
Report Review

Slow confirmation and poor call quality.
June 14, 2024

The confirmation email took around half a day to arrive while I got a call in less than 30 minutes. The audio quality on the phone call was not great however and I had trouble understanding the representative.

Date of experience: June 4, 2024
Illinois
1 review
0 helpful votes
Follow Isha P.
Unfollow Isha P.
Send Message
Share Review
Report Review

Good but bad at the same time, I was able to book a ticket for myself but not my companion because he was born 2 years before me.

StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 28, 2024
Canada
1 review
0 helpful votes
Follow Ronak M.
Unfollow Ronak M.
Send Message
Share Review
Report Review

I booked a ticket once. I got charged twice
It required too much effort to get double charged money back.even customer care service is not impressive.I will not prefer this website for booking in future.

StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 17, 2024
Taylor T. StudentUniverse Rep
11 months ago

Hi Ronak, it might be just a pending transaction and would be canceled shortly. We also sent you a follow-up email asking if you could forward a copy of the statement reflecting two charges or a proof. Thanks!

Pakistan
1 review
0 helpful votes
Follow Safian I.
Unfollow Safian I.
Send Message
Share Review
Report Review

Waiting for ticket confirmation
August 18, 2024

It's my first time I booked with student universe, it's already more than 3 day I am still waiting for my ticket confirmation

Date of experience: August 8, 2024
New York
1 review
0 helpful votes
Follow Daire K.
Unfollow Daire K.
Send Message
Share Review
Report Review

N/A
October 11, 2024

Offered the best available & instant price on Skyscanner thank you very much.

Date of experience: October 1, 2024
Thailand
1 review
0 helpful votes
Follow Jonathan B.
Unfollow Jonathan B.
Send Message
Share Review
Report Review

Easy experience, great price
October 11, 2024

Booking was straightforward and easy. Prices were better than competitors.

Date of experience: October 1, 2024
Illinois
1 review
0 helpful votes
Follow Nikhil S.
Unfollow Nikhil S.
Send Message
Share Review
Report Review

Nice price
October 11, 2024

Better price than any other website, recommend for everyone

Date of experience: October 1, 2024
Massachusetts
1 review
0 helpful votes
Follow ARJUN S.
Unfollow ARJUN S.
Send Message
Share Review
Report Review

Good Experience. Prices are low compared to other websites.

Date of experience: October 1, 2024
Washington
1 review
0 helpful votes
Follow Lolina K.
Unfollow Lolina K.
Send Message
Share Review
Report Review

Not disappointing so far
October 11, 2024

Is cheaper than the flights regular tickets on their website

Date of experience: October 1, 2024
Florida
1 review
0 helpful votes
Follow Gina B.
Unfollow Gina B.
Send Message
Share Review
Report Review

Great Price and Itinerary
June 20, 2024

I have searched many websites and was happy with the itinerary of the trip and especially the price. Student Universe just appeared while I was searching for a flight. I have not heard of them before. The booking process was smooth.

Date of experience: June 10, 2024
California
1 review
0 helpful votes
Follow Loreena M.
Unfollow Loreena M.
Send Message
Share Review
Report Review

Great
August 19, 2024

Great experience! Always find good deals here and for a student, this is perfect. They have a great website, with flexible dates and easy to fid

Date of experience: August 9, 2024
New Jersey
1 review
0 helpful votes
Follow Gerry A.
Unfollow Gerry A.
Send Message
Share Review
Report Review

It was simple and easy!
June 13, 2024

StudentUniverse verifies your student status by having you login to your student portal, and this gives you access to heavily discounted plane tickets. The verification takes a couple minutes, and it's well worth it.

Date of experience: June 3, 2024
Canada
1 review
0 helpful votes
Follow Nikhil P.
Unfollow Nikhil P.
Send Message
Share Review
Report Review

Very good offers for students
August 16, 2024

I was able to find best deals on internet within few minutes and my booking experience was easy and quick

Date of experience: August 6, 2024
Arizona
1 review
0 helpful votes
Follow Thomas S.
Unfollow Thomas S.
Send Message
Share Review
Report Review

Quick Easy Efficient
July 8, 2024

Lacks a few features such as searching up to + or - days and a save search function. But overall an excellent site. I have waited days for confirmation from other sites; here a matter of hours

Date of experience: June 28, 2024