StudentUniverse has a rating of 4.1 stars from 5,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service and easy process. StudentUniverse ranks 1st among Student Travel sites.
I recently purchased a flight ticket through Student Universe, and my experience was fantastic. The platform is incredibly user-friendly, making it easy to search for and compare flights. As a student, I appreciated the special discounts and deals available, which significantly reduced the cost of my travel.
The booking process was straightforward and efficient. After selecting my preferred flight, I quickly received confirmation and all the necessary details. Additionally, their customer service was responsive and helpful when I had a question about my itinerary.
Overall, Student Universe offers great value for students looking for affordable travel options. I highly recommend it for its convenience, affordability, and excellent service. I'll definitely be using it again for future travel plans.
Very easy to use. Excellent prices when compared to competitors. Would se again and recommend it to others.
A bit complicated at first to get used to it, but then it is all good.
My friend tried to pay for my ticket, since we are traveling together. The experience became scary and confusing when I was asked to provide a photo of the front and back of her credit card. The website us constatly trying to get the customers to add on and buy extra aervices, and it seems intentionally misleading, as if you have not already just paid for and confirmed the ticket. I don't like this, it seems sneaky. It makes me not trust the site bc it is not straightforward and simple. Buying an aurline ticket should be ckear and easy.
When I bought my flight i wasn't able to get my flight right away a representative had to call me before I could get it finalized.
The confirmation email took around half a day to arrive while I got a call in less than 30 minutes. The audio quality on the phone call was not great however and I had trouble understanding the representative.
Good but bad at the same time, I was able to book a ticket for myself but not my companion because he was born 2 years before me.
I booked a ticket once. I got charged twice
It required too much effort to get double charged money back.even customer care service is not impressive.I will not prefer this website for booking in future.
It's my first time I booked with student universe, it's already more than 3 day I am still waiting for my ticket confirmation
Booking was straightforward and easy. Prices were better than competitors.
Better price than any other website, recommend for everyone
Good Experience. Prices are low compared to other websites.
Is cheaper than the flights regular tickets on their website
I have searched many websites and was happy with the itinerary of the trip and especially the price. Student Universe just appeared while I was searching for a flight. I have not heard of them before. The booking process was smooth.
Great experience! Always find good deals here and for a student, this is perfect. They have a great website, with flexible dates and easy to fid
StudentUniverse verifies your student status by having you login to your student portal, and this gives you access to heavily discounted plane tickets. The verification takes a couple minutes, and it's well worth it.
I was able to find best deals on internet within few minutes and my booking experience was easy and quick
Lacks a few features such as searching up to + or - days and a save search function. But overall an excellent site. I have waited days for confirmation from other sites; here a matter of hours
Answer: Anyone can book a flight with us, but we do have exclusive discounts just for students. Just verify your student status and you can unlock our best pricing!
Answer: Hi Kathy, anyone above legal age can book flights and hotels on StudentUniverse (web & app). Verified student members get access to all fare types, while others will be able to search and book the corresponding fares, such as youth, adults, faculties, and even guests.
Answer: Hi Roscoe, we have offices located in the US, the UK, Canada, and Australia. You can also visit our websites based on your location and currency preference. If you need assistance regarding your booking, feel free to contact our customer service. Thanks!
Answer: Hi, please contact our customer service for more info regarding upgrades. Thanks!
Hi Ronak, it might be just a pending transaction and would be canceled shortly. We also sent you a follow-up email asking if you could forward a copy of the statement reflecting two charges or a proof. Thanks!