business logo of StudentUniverse

StudentUniverse

Overview

StudentUniverse has a rating of 4.1 stars from 5,433 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service and easy process. StudentUniverse ranks 1st among Student Travel sites.

service
109
value
106
shipping
59
returns
75
quality
93
This company does not typically respond to reviews

Instant Feedback

7,001 reviews
How would you rate StudentUniverse?
grey star
grey star
grey star
grey star
grey star
Alaska
1 review
0 helpful votes
Follow Ivy D.
Unfollow Ivy D.
Send Message
Share Review
Report Review

Pretty satisfactory
August 27, 2024

Great 3rd-party booking site overall. Only negative comment I can give so far is that when I checked the booking on the airline's website, it had my name wrong. My name was in Student Universe correctly as (example name) Ivy Mary Johnson, and in the airline's booking it incorrectly showed up as Ivymary Johnson for whatever reason. I had to reach out to the airline to correct my passenger info so it would match my ID.

Date of experience: August 17, 2024
Oklahoma
1 review
0 helpful votes
Follow Aichatou B.
Unfollow Aichatou B.
Send Message
Share Review
Report Review

Good and Easy to Navigate
December 5, 2024

I had no issues using this website. Except I didn't find the feature that allowed me to easily compare prices of different dates.

Date of experience: November 25, 2024
Illinois
1 review
0 helpful votes
Follow Cristino P.
Unfollow Cristino P.
Send Message
Share Review
Report Review

Confirmation email delayed, otherwise good
October 16, 2024

It took a few days to received the confirmation but otherwise I like the student discount!

Date of experience: October 6, 2024
Georgia
1 review
0 helpful votes
Follow Felicia B.
Unfollow Felicia B.
Send Message
Share Review
Report Review

Great
September 9, 2024

My experience is wonderful great everything was easy to find and locate very simple to use definitely will use it again I urge other people to use it thank you very much

Date of experience: August 30, 2024
India
1 review
0 helpful votes
Follow Aastha N.
Unfollow Aastha N.
Send Message
Share Review
Report Review

Seamless booking experience
August 19, 2024

Student universe is very user friendly and takes customers needs and demands into high consideration. I had a hassle free booking experience.

Date of experience: August 9, 2024
Massachusetts
1 review
0 helpful votes
Follow Pranvy B.
Unfollow Pranvy B.
Send Message
Share Review
Report Review

Wow
October 21, 2024

Wow amazing prices everything is so great wow I can't even describe it

Date of experience: October 10, 2024
Maryland
1 review
0 helpful votes
Follow Nischal S.
Unfollow Nischal S.
Send Message
Share Review
Report Review

Thank you
June 26, 2024

Booking a flight online involves entering travel details, viewing available flights, selecting a suitable option, and providing passenger information. You can add extras like seat selection and baggage. After payment, you receive a confirmation email with your itinerary and e-tickets. It's convenient and straightforward, saving time and effort.

Date of experience: June 16, 2024
Washington
1 review
0 helpful votes
Follow Nifemi A.
Unfollow Nifemi A.
Send Message
Share Review
Report Review

Pretty good
December 26, 2024

It was pretty good but I had to wait a while and wake up early to get into queue

Date of experience: December 16, 2024
Mexico
1 review
0 helpful votes
Follow kristiam q.
Unfollow kristiam q.
Send Message
Share Review
Report Review

Flight confirmation
October 2, 2024

It is a great experience, and very satisfactory, I hope to continue using your services in the future

Date of experience: September 22, 2024
New York
1 review
0 helpful votes
Follow Kate B.
Unfollow Kate B.
Send Message
Share Review
Report Review

Super easy to book!
October 21, 2024

Easiest filtering system by far and super accessible to use

Date of experience: October 11, 2024
Nevada
1 review
0 helpful votes
Follow Kailey G.
Unfollow Kailey G.
Send Message
Share Review
Report Review

Quick and easy
October 21, 2024

My experience was very easy and thorough. I will book through Student Universe in the future.

Date of experience: October 11, 2024
California
1 review
0 helpful votes
Follow Angelina N.
Unfollow Angelina N.
Send Message
Share Review
Report Review

It's actually true!
December 20, 2024

I was skeptical about this opportunity to get plane tickets this cheap but I'm glad I took the risk and now I can see my family this holiday season.

Date of experience: December 10, 2024
Pennsylvania
1 review
0 helpful votes
Follow Zhiyi C.
Unfollow Zhiyi C.
Send Message
Share Review
Report Review

3/5
October 13, 2024

First time using student universe. Very cheap tickets but website is and email is a bit slow.

Date of experience: October 3, 2024
Slovenia
1 review
0 helpful votes
Follow Molly G.
Unfollow Molly G.
Send Message
Share Review
Report Review

Amazing discount!
August 1, 2024

I was booking a flight home during the Paris Olympics and was about to start searching for flights from other cities because of the inflation. I got a great discount through studentuniverse!

Date of experience: July 22, 2024
Massachusetts
1 review
0 helpful votes
Follow Prom D.
Unfollow Prom D.
Send Message
Share Review
Report Review

Chill
October 21, 2024

Awesome very cool when using coupons and codes and stuff great

Date of experience: October 10, 2024
New York
1 review
0 helpful votes
Follow Katherine G.
Unfollow Katherine G.
Send Message
Share Review
Report Review

Why pay extra for a seat?
August 11, 2024

If I am buying a ticket, I expect that covers the price of the seat I will fly in. Duh. Why is there $30 to select the seat. I didn't even pick the "basic" fair...

Date of experience: August 1, 2024
Taylor T. StudentUniverse Rep
9 months ago

Hi, sorry you felt that way. Different airlines have their own policies regarding seat selection and fees. Some may not allow free seat selection prior to check-in at the airport even when it's not a basic economy ticket. Thanks for your understanding.

Texas
1 review
0 helpful votes
Follow Idowu O.
Unfollow Idowu O.
Send Message
Share Review
Report Review

Great Experience
August 10, 2024

I got a great deal or discount from StudentUnjverse. My experience was good contrary to the bad reviews that I saw online. I haven't used my ticket yet, but I hope my great experience with them lasts

Date of experience: July 31, 2024
Singapore
1 review
0 helpful votes
Follow Jiang T.
Unfollow Jiang T.
Send Message
Share Review
Report Review

NA
October 21, 2024

I think the process is fast and seamless and it is quite intuitive

Date of experience: October 10, 2024
New York
1 review
0 helpful votes
Follow J G.
Unfollow J G.
Send Message
Share Review
Report Review

Over all, fine.
September 1, 2024
Updated review

The one point of interest was that there was some issue with processing my credit card. I was able to use another, so that ending up working, but it was a minor annoyance in the moment.

Date of experience: August 22, 2024

Easy Enough.
October 16, 2022
Previous review

The website was easy enough to follow and use, and the savings were welcome, if not earth-shattering.

Date of experience: October 16, 2022
Pennsylvania
1 review
0 helpful votes
Follow George E.
Unfollow George E.
Send Message
Share Review
Report Review

Good
September 30, 2024

It was good experience to book through ur website, this is the first time I used this website but it was hassle free

StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 20, 2024