StudentUniverse has a rating of 4.1 stars from 5,433 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service and easy process. StudentUniverse ranks 1st among Student Travel sites.
Great 3rd-party booking site overall. Only negative comment I can give so far is that when I checked the booking on the airline's website, it had my name wrong. My name was in Student Universe correctly as (example name) Ivy Mary Johnson, and in the airline's booking it incorrectly showed up as Ivymary Johnson for whatever reason. I had to reach out to the airline to correct my passenger info so it would match my ID.
I had no issues using this website. Except I didn't find the feature that allowed me to easily compare prices of different dates.
It took a few days to received the confirmation but otherwise I like the student discount!
My experience is wonderful great everything was easy to find and locate very simple to use definitely will use it again I urge other people to use it thank you very much
Student universe is very user friendly and takes customers needs and demands into high consideration. I had a hassle free booking experience.
Booking a flight online involves entering travel details, viewing available flights, selecting a suitable option, and providing passenger information. You can add extras like seat selection and baggage. After payment, you receive a confirmation email with your itinerary and e-tickets. It's convenient and straightforward, saving time and effort.
It was pretty good but I had to wait a while and wake up early to get into queue
It is a great experience, and very satisfactory, I hope to continue using your services in the future
Easiest filtering system by far and super accessible to use
My experience was very easy and thorough. I will book through Student Universe in the future.
I was skeptical about this opportunity to get plane tickets this cheap but I'm glad I took the risk and now I can see my family this holiday season.
I was booking a flight home during the Paris Olympics and was about to start searching for flights from other cities because of the inflation. I got a great discount through studentuniverse!
If I am buying a ticket, I expect that covers the price of the seat I will fly in. Duh. Why is there $30 to select the seat. I didn't even pick the "basic" fair...
I got a great deal or discount from StudentUnjverse. My experience was good contrary to the bad reviews that I saw online. I haven't used my ticket yet, but I hope my great experience with them lasts
The one point of interest was that there was some issue with processing my credit card. I was able to use another, so that ending up working, but it was a minor annoyance in the moment.
The website was easy enough to follow and use, and the savings were welcome, if not earth-shattering.
It was good experience to book through ur website, this is the first time I used this website but it was hassle free
Answer: Anyone can book a flight with us, but we do have exclusive discounts just for students. Just verify your student status and you can unlock our best pricing!
Answer: Hi Kathy, anyone above legal age can book flights and hotels on StudentUniverse (web & app). Verified student members get access to all fare types, while others will be able to search and book the corresponding fares, such as youth, adults, faculties, and even guests.
Answer: Hi Roscoe, we have offices located in the US, the UK, Canada, and Australia. You can also visit our websites based on your location and currency preference. If you need assistance regarding your booking, feel free to contact our customer service. Thanks!
Answer: Hi, please contact our customer service for more info regarding upgrades. Thanks!
Hi, sorry you felt that way. Different airlines have their own policies regarding seat selection and fees. Some may not allow free seat selection prior to check-in at the airport even when it's not a basic economy ticket. Thanks for your understanding.