From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Easy to use portal. Very easy to use and brief portal
Issue was resolved after my research and a couple of calls
I was not informed that I'll be needing a transit visa until i had completed payment.
Easy to purchase a ticket on Student Universe. SU offers some of the best travel deals at affordable prices.
It was easy and fast. I highly recommended of you are looking for a great deal
Hi Mariano, thanks for the generous review! Don't forget to use your referral link (click here for more info: https://refer.studentuniverse.com/) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!
Great service and I love the speed in which I get my tickets.
Hi Algernon, thanks for the generous review! Don't forget to use your referral link (click here for more info: https://refer.studentuniverse.com/) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!
The booking was a pleasure, the flying was a pleasure. Was a very non stress pleasant experience in all
Was able to make my airline booking very quickly on an easy-to-follow web site.
Very friendly and fast. I strongly recommend it!
I would like to have more airlines choices
Saving money! I think its amazing I travel a lot and always fly StudentUniverse!
Good and helpful. I used StudentUniverse because it is good for students. Also, this is the only website I will be using for awhile. Hopefully there will be more cheaper prices
It's all good, but I booked this flight for $800 but I've got $1350 deducted f r om my account, Can you explain on this please.
Responder was so sweet, pleasant happy mood and resolved my problem in a timely manner with little hassle. Oh and a short wait time!
Hi Olivia, thanks for the generous review! Don't forget to use your referral link (click here for more info: https://refer.studentuniverse.com/) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!
Me salió más caro el pasaje que en otros sitios web
My flight was rescheduled, which is causing an inconvenience
This waa supposed to not have hidden fees and there are. Also, no way to contact airlines to follow up and complete booking. Deplorable. Last time I use this. Ended up spending more than on google flights.
Easy and cheap. Bought the ticket for a cheap price and quickly
Just discovered student universe - wish I had known about it sooner!
It is good site for students to get tickets for home
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Bryce, thanks for the generous review! Don't forget to use your referral link (click here for more info: https://refer.studentuniverse.com/) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!