StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
Easy to navigate the website and find flights that work with my schedule.
Firstly, I want to say that I am really excited that my match is coming to meet me all the way from Dallas to Jackson. We vibed and hence, the profit for united airlines. I hope you provide him with good service and lighten up his mood so that when he land, he is in a good mood and excited as myself when we see each other for the first time.
This site was very easy to use and gave us the best price.
Experience was easy and efficient! Thank you for this service.
This ticket cost almost 287 CAD which was not competitive at all for a student. Whereas other websites offered the same with 260 CAD. It was my first time using this service and won't use it anymore.
Once I figured out how to use the system it was fine. There should be a way to pick 3 or 4 flights to compare them side by side, instead of getting out & back in over & over.
The site was easy to book and saved me money vs booking directly with the airline or over the chase portal! Thank you guys!
I had an excellent experience in booking a flight with StudentUniverse.
Cost is effective, timings of the flight are even flexible overall felt good
Great communication. Cheaper. The hours of departure and arrival are very reasonable. I will define-te consider them on my next trips abroad.
I found a nice flight deal and good time. I would recommend!
No hidden fees or confusing information when booking an international flight.
If this all works out as anticipated, then this is the best site to use for college students!
It was simple and easy, and I found a perfect flight.
It was good to have a quickly out come for the ticket purchase. I would do business with you again. I also will tell my friends about your quick service.
I had good good experience with studentuniverse up to now.
It is a user-friendly website, and there are not too many things to put on it!
Answer: Anyone can book a flight with us, but we do have exclusive discounts just for students. Just verify your student status and you can unlock our best pricing!
Answer: Hi Kathy, anyone above legal age can book flights and hotels on StudentUniverse (web & app). Verified student members get access to all fare types, while others will be able to search and book the corresponding fares, such as youth, adults, faculties, and even guests.
Answer: Hi Roscoe, we have offices located in the US, the UK, Canada, and Australia. You can also visit our websites based on your location and currency preference. If you need assistance regarding your booking, feel free to contact our customer service. Thanks!
Answer: Hi, please contact our customer service for more info regarding upgrades. Thanks!