Overview
StudentUniverse has a rating of 4.1 stars from 5,434 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service and easy process. StudentUniverse ranks 1st among Student Travel sites.
Instant Feedback
It's was a real easy process to search and find the right flight and easy to book too
Amazing! Student Universe saves my bacon again and again!
Process was easy, prices were cheaper and lots of options available
They were able to answer my questions and informed me of next steps.
Ther are lots of websites but this is the best one
Again, very pleased with the service and professionalism of the helpers or attendants.
The flight tickets were at a great price. I got good tickets at good rates
More expensive than I would like. Especially with service fee compared to the normal website price.
Very efficient. Delta contacted me immediately. I can access my flight information easily which is very nice.
Other than having to send in a lot of paper work it was great!
Everything worked perfect, even the contacting after my purchase.
Easy to use and was able to book flight tickets for much cheaper price compared to other websites.
It is very easy to book and the overall experience is good
I had to fly for a family emergency. Student universe helped me find an affordable ticket.
I called and your representative answered my question with satisfaction.
Booked a flight through them using one of their promo offer to receive an email after two days stating the booking has been cancelled and that I need to rebook the flight. Called them and asked for the refund and they mentioned the refund may take up to 30 days! Ridiculous! You charge my account for a service that you failed to serve with and now I'll have to wait for ages to get my money back!
WILL NEVER EVER USE THIS WEBSITE AGAIN!
Directions easy to follow and very good format to know what I was actually looking at.
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- Montvale, NJ, United States
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi there, we're sorry about that! Refunds, if coming from the airline (as is the case if your reservation has already been ticketed), can sometimes take up to 30 days. We aren't really in control of how long this process takes, as it has to come back to us through the airline. Please let us know if we can do anything else in the meantime to help you rebook.