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StudentUniverse

Overview

StudentUniverse has a rating of 4 stars from 5,435 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service and easy process. StudentUniverse ranks 1st among Student Travel sites.

service
109
value
106
shipping
59
returns
75
quality
93
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Instant Feedback

7,001 reviews
How would you rate StudentUniverse?
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California
1 review
0 helpful votes
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Good Experience
June 13, 2024

It was nice and easy to make the booking. It was also very helpful with the website

Date of experience: June 3, 2024
Italy
1 review
0 helpful votes
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It's nice
October 11, 2023

It gives reasonable prices for my journey, I love to check and refer this website to book my flight for future journeys

Date of experience: October 11, 2023
Michigan
1 review
0 helpful votes
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Good deals
November 27, 2022

I looked other website and here I found the best deal for my trip. Was easy to navigate and understand the promotions.

Date of experience: November 27, 2022
Indiana
1 review
0 helpful votes
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Refund policy due to delayed flights
April 3, 2023

I do not understand the refund policy due to delays. How do I gain confidence that I will get my money back?

Date of experience: March 4, 2023
Illinois
1 review
0 helpful votes
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Confusing and laborious
December 4, 2023

The information was scattered and the site was uncomfortable to use. I also do not like to be asked to make donations while trying to book a flight.

Date of experience: November 27, 2023
Florida
1 review
0 helpful votes
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Great service!
June 14, 2023

The agent helped me book the flight that I was hoping to get. Hope the website also has the same information though.

Date of experience: June 14, 2023
California
1 review
0 helpful votes
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I LOVE Student Universe!
October 24, 2022

I am new to Student Universe and I love how easy the portal is to use. The ticket prices are also fantastic!

Date of experience: October 24, 2022
Taylor T. StudentUniverse Rep
over a year old

Hi Ritta, thanks for the generous review! Don't forget to use your referral link (click here for more info: https://refer.studentuniverse.com/) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!

Washington
1 review
0 helpful votes
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Good
June 10, 2024

Quick / easy. Wish it had been a bit cheaper. Overall a good experience.

Date of experience: May 31, 2024
California
1 review
0 helpful votes
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Yep
June 13, 2024

I did book a trip and I did get a confirmation. I don't know what else you want I'll be honest

Date of experience: June 3, 2024
Connecticut
1 review
0 helpful votes
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It worked well
June 13, 2024

It was easy to navigate and I would recommend it to someone else

Date of experience: June 3, 2024
South Carolina
1 review
0 helpful votes
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Specifics
July 29, 2023

I need to know exactly what comes with the ticket I'm buying and I feel like that information wasn't as easily accessible as it needed to be.

Date of experience: July 29, 2023
Indiana
1 review
0 helpful votes
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Great savings
December 7, 2023

The process was easy! All i had to do was log on at the correct time. The site was buffering a bit but that was expected due to high demand.

Date of experience: December 7, 2023
Washington
1 review
0 helpful votes
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It was good
December 14, 2022

I like it is good place to buy tickets. My experience was very good every time now I need to buy a ticket. I'm coming to this website

Date of experience: December 14, 2022
Illinois
1 review
1 helpful vote
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Very fast and responsible
September 20, 2017

Hi I had to cancel a ticket, which had a cancellation fee of 500$ but their team helped me to get complete refund. I really appreciate the team.

Date of experience: September 20, 2017
Taylor T. StudentUniverse Rep
over a year old

Vignesh, our customer service team was able to get you a full refund from Air India. They are contacting you to provide more details. I'm glad we could get this result for you :)

Japan
1 review
0 helpful votes
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Nice service
May 1, 2023

The price of the flight was excellent and booking process was very easy and convenient. Also the app is very nice. I will use this service next time.

Date of experience: May 1, 2023
North Carolina
1 review
0 helpful votes
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Above Expectations
April 8, 2023

The easy way of booking and the amount of savings you save when booking. As a college student is hard to find a cheap flight.

Date of experience: April 8, 2023
Taylor T. StudentUniverse Rep
over a year old

Thanks for the generous review! Don't forget to use your referral link (https://refer.studentuniverse.com/sitejabber) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!

Minnesota
1 review
0 helpful votes
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Easy experience
October 21, 2022

Flights were easy to look up and book! And I got my confirmation right away and was able to see my trip in the app!

Date of experience: October 21, 2022
Michigan
1 review
0 helpful votes
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Good
April 11, 2023

The layout of the website was very user friendly and easy to sort. I put in exactly what I was looking for and got it

Date of experience: April 11, 2023
Zambia
1 review
0 helpful votes
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Excellent
June 13, 2024

Good experience with the booking of the flight ticket and the service

Date of experience: June 3, 2024
India
1 review
0 helpful votes
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Good
June 13, 2024

Good but need to improve regarding the customer services regarding the contacts and call services

Date of experience: June 3, 2024