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StudentUniverse

Overview

StudentUniverse has a rating of 4 stars from 5,438 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service and easy process. StudentUniverse ranks 1st among Student Travel sites.

service
109
value
106
shipping
59
returns
75
quality
93
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Instant Feedback

7,001 reviews
How would you rate StudentUniverse?
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South Carolina
1 review
0 helpful votes
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Very Simple
October 29, 2022

It was a very easygoing experience. It is always hard to find affordable plane tickets, but StudentUniverse always delivers.

Date of experience: October 29, 2022
Colorado
1 review
0 helpful votes
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Pretty Helpful!
June 15, 2024

I got a direct flight to my destination which I'm super surprised by and happy with.

Date of experience: June 5, 2024
Michigan
1 review
0 helpful votes
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Baggage information
June 15, 2024

I wish it could be more specific about the baggage information.

Date of experience: June 5, 2024
Viet Nam
1 review
0 helpful votes
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GOOD SERVICE
June 15, 2024

Customer service is very good, they take care a lot of case, give me nice advice

Date of experience: June 5, 2024
Thailand
1 review
0 helpful votes
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Price competitive and very responsive!
November 10, 2022

Helpful representative. Not the most user friendly site but cant beat the good offer on the fight ticket price!

Date of experience: November 10, 2022
Oregon
1 review
0 helpful votes
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Question?
July 2, 2023

Do I go onto StudentUniverse to access my ticket information before the flight, to on to British Airways web page, or will you send me my ticket just before departure?

Date of experience: July 2, 2023
Taylor T. StudentUniverse Rep
over a year old

Hi, you could find out the your booking info on either StudentUniverse or the airline's web/app. As long as you have the reservation code, you could manage your booking online and check in your flight at the airport or online.

Texas
1 review
0 helpful votes
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I appreciate your service for traveling, when something happens and needing to get from point A to point B.

Date of experience: March 24, 2023
California
1 review
0 helpful votes
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Great!
November 30, 2022

StudentUniverse is wonderful! The site is easy to use, sales are worth it, and customer service is always helpful!

Date of experience: November 30, 2022
Texas
1 review
0 helpful votes
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Sweet and concise
December 7, 2023

I appreciated this opportunity and even though the site crashed because of the insane deal, the help center was still kind and helpful

Date of experience: December 7, 2023
India
1 review
0 helpful votes
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I had a hassle free experience while booking
June 14, 2024

The site is very user friendly and the experience is just like buying from Amazon.

Date of experience: June 4, 2024
Lebanon
1 review
0 helpful votes
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Great follow-up, service and professional
November 24, 2022

I am very impressed with staff getting back to me promptly throughout the booking and confirming the booking. ThankYou

Date of experience: November 24, 2022
New York
1 review
0 helpful votes
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Quick booking and follow up experience
November 29, 2023

I like the follow up experience that the site has provided to make sure I've received all the details required to my travels

Date of experience: November 29, 2023
New York
1 review
0 helpful votes
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Easy
November 19, 2023

It was a was easy experience. Once receiving my promo code via email i was able to purchase my flight without any hiccups.

Date of experience: November 19, 2023
Texas
1 review
0 helpful votes
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Fraud
November 22, 2023

Money was withdrawn from my account but there was no reservation! They also tried to get my data and my credit card details!

Date of experience: November 15, 2023
Wisconsin
1 review
0 helpful votes
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Satisfaction
October 31, 2023

It was easy and fast.I went to buy the ticket and even got to use a discount code taking it down money. Awesome.

Date of experience: October 31, 2023
Massachusetts
1 review
0 helpful votes
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Easy to manage website
November 6, 2023

Cheaper tickets and easy to manage website. Found a good option to fly in on a specific day and at the right time.

Date of experience: November 6, 2023
Canada
1 review
0 helpful votes
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Great quick reply
June 14, 2024

Thank you! Service is great and rapid and you guys emailed back super quickly

Date of experience: June 4, 2024
Wisconsin
1 review
0 helpful votes
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Glitches
November 27, 2022

Was repeatedly told that my selected flight was not available or that there was an error, after I went through the booking process

StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 28, 2022
Alaska
1 review
0 helpful votes
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Great experience
October 31, 2022

I've had a great experience so far. This is my first time using this website and it's been easy and so much cheaper!

Date of experience: October 31, 2022
Connecticut
1 review
0 helpful votes
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Received
June 7, 2023

It was very great and easy to use, got wha I needed, although confirmation for contact was unable to edit my contact information.

Date of experience: June 7, 2023