Overview
StudentUniverse has a rating of 4.1 stars from 5,433 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service and easy process. StudentUniverse ranks 1st among Student Travel sites.
Instant Feedback
Overall went well and quick. Was my first time using the site
Was quite a long wait time to get in and I was logged on 2 days in a row so it was time consuming but overall I'm blessed to have a 25$ flight.
They have sent me a booking confirmation but also a mail saying that the order did not go through. Dont know what to believe
I was on hold for an hour before I can speak to someone, but everything else was fixed. I was lucky to be able to stay on the phone for over an hour, not everyone has time like that.
Consistently cheapest flights with fantastic customer service! I look on trip websites and I'm started to just check this website because it's so consistent.
Helpful! Had trouble putting info in, and the issue was resolved in about 30 minutes.
I am so happy that I was able to take advantage of the Holiday Deal for flying back home. I know my mom is going to be so happy when I tell her.
Love how easy it is to find and compare prices for flights and all the details are in one place.
I am not good at English as well, but if I can give some words that describes correctly about the service is: good
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I got the flight although it cost me 45, also it took forever to get in, however I'm glad I was able to make it happen.
This website is very useful for students trying to save money where ever they can. The people at student universe people are doing a great job in this in protecting us from unfair price hiking. The website as it's a third party can be a bit clunky. But still good to be fair.
Quick and easy with the process of getting the flight and accommodations
They sent us a Black Friday offer but didn't mention anything about it would be American dollars. Until we found out but we can't cancel the fright.
Haven't received my ticket checking for the payment to go through but nothing My grandson is from Manitoba going to Alberta for Christmas Does that affect anything
Purchased Lufthansa ticket from DC to Berlin. Went smoothly
Quick and easy, no problems with reservations or the airlines confirming my booking.
Customer service provided quick solution when issues arise.
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- Montvale, NJ, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members