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Exercise.com is praised for its exceptional customer service, particularly during the software setup process, where the team is noted for their guidance and support. Customers express high satisfaction with the overall experience, indicating a commitment to reliability and effective communication. However, there are indications that some customers may have encountered challenges, such as service delays or concerns regarding ongoing support. Overall, the company demonstrates a strong reputation for customer care, yet there remains an opportunity to enhance responsiveness and address any service-related issues to further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
The team at Exercise.com was excellent to work with during the set up of our software. They did a phenomenal good guiding us through the process. Would highly recommend them!