NBA Store

I spent over 300$ on the nba store but yet to receive any of my orders 3 months later. As a teen throwing 300$ away doesn't feel great. I'd recommend purchasing from sponsers like Nike or adidas as I've never been let down by an online order by them. Just wanted my bloody Celtics jersey ffs

First thing is that they dont value their stock properly, they put out of stock product online and make their customers buy them to later tell them that this is not available anymore due to their suppliers, never their fault.
Then when you reach out to the customer service to at least understand the reason they do not even make personalized replies as they dont even look into your nba store profile and orders, they offered jerseys that I already purchased and was waiting for... btw the delivery time had been set to 6 months in advance (from January to July...). Other thing is that their website sucks, pardon my French, you are not able to track your order, like never, ne-ver and the best thing is that you cannot chose for the delivery option and you HAVE TO get the express delivery 1 to 2 business days my $#*! they willl make you wait for weeks.

Worst service ever recieved from any online store. Placed order on 17th November and it suppose to be delivered by 30th November and its 2 December today and when i called them to ask about my order, they are saying that we don't have the sizes which you ordered. Never order from this site

I ordered my son an Oladipo jersey on December 4, paid the extra money for expedited shipping. Today, December 9, I called to find out what is going on with my order. I was informed, rudely, that it was already delivered. No it wasn't, I emphatically inform her. Woman proceeded to become rude and put me on hold for 37 minutes. I hung up the phone. Rude and unprofessional. Fun part, still do not know where the Oladipo jersey could possibly be. Never again.

I ordered a jersey and hat for my bf while they were having a 25% off promo. During check out, I was shown the final price and that the discount code applied to both items. Once I finalized the purchase, my order summary showed that I had been charged full price for both items! I called customer service right away and was told that the discount did not apply to the jersey but she can "make an exception" and give me the discount for the hat only. I don't understand why the jersey would be shown in a discounted price yet I was not able to receive that price. I just gave up and asked for a refund. A few days later I realized I was given less money back than what was taken out of my account. Called customer service again and was told nothing could be done since it was a conversion difference. The service provided by the reps both times were extremely unhelpful and unapologetic. DO NOT ORDER FROM THIS WEBSITE.

I ordered a jersey in November and still haven't received my order. (1/2/23) I checked the status and once again the date has changed again 4th time til February.

Do not buy from this site if you want to be sure you get what they say you pay for. I have been waiting over a month for a Jersey that Said 3-5 working days to deliver. On top of that they are impossible to reach and does not reply to emails as I have sent several over the last month and have still to recive even one reply….

I order approximately 9 items and they ship it one by one, I asked them why not ship everything in a box, they told me this is how they usually ships items. Not buying from them again and will advise people not to do so.

I ordered a Rockets Jersey yesterday and paid for expedited shipping so I could have it before Valentines Day and I get tracking info today that it will arrive in 30 days? I paid extra for expedited shipping, when you call they say they cannot cancel your "custom" order, but there is nothing custom about it, when you ask for a supervisor you cannot have one, they offer to call you back in 48-72 hours - buy beware this is a scam and now I have to wait for this to process so I can dispute the charge...$178.00 on hold on bank account and I still dont have a Valentines Day present, I agree I should have read the reviews!

I ordered a basketball sweater for my son on December 6,2021 to be sure to have it by Christmas. No luck. They sent me a "review your product satisfaction email" before I received it! Impossible to talk to anyone. Their online chat bot is fully automated and sends you in circles.
I finally spoke to someone in the US, reordered, with a guarantee to reship by January 24th and get it by the 25th. No luck. Never shipped again. I called back asking for a refund and they said they have to create a ticket and someone would get back to me. Still waiting.

I ordered 2 hoodies online, paid for 3 day delivery and here it is 10 days later and no hoodies for Christmas. When I Live chatted and got no where I called and spoke to a person who informed me it shipped standard not 3 day but not their problem. Spoke with supervisor who finally refunded my shipping costs but couldn't get another order resent 3 day as ordered, Now when I called again as shipping is further delayed due to Fedex issues because they are not in a hurry since it was sent standard delivery. Now they can't reship until tomorrow if I don't receive it but when I asked if they have the items they are out of stock! Very disappointing service and rude inconsiderate company. I don't even like spending my money with the NBA in general but wanted to get a gift for my kids that they really wanted. Customer Service is a joke and they really do not care about the customers. I will use Amazon next time. Merry Christmas!

If you are buying something from this company and has a timeframe, DON'T! They do not deliver on time and takes a looooong time because I think their product has to be ship to you from China. I tried emailing them and as expected, no response. They don't even have a phone number to call because it won't stop ringing I bet. Horrible experience with this company. So disappointed that my items won't be here in time for my cousin's birthday. Might have to rewrap it as a Christmas present now.

I bought the Chicago Bulls Rawlings NBA Polycarbonate Hoop Set and it was terrible it didn't come with instructions and it came with scratches all across the bulls symbol and the back board. I expected better especially because it was coming from the nba store. I expect better quality and for it to be more professional. I wouldn't buy this item. If I could contact the nba store I would but I can't. If I could give it 0 starts I would. The picture shown below is my receipt because apparently I need proof for this foolishness. It's already came to my house as I purchased it as a gift.

I ordered a curry jersey the day they came out they transact it gave me an order number now two weeks later they telling me they don't have it and they're sending my money in seven business days when it's a few weeks till Christmas bunch of bull$#*! $#*! NBA store

I will NEVERRR order from this site again. I ordered my item over a month ago and it was supposed to be delivered yesterday. No package. I look up the tracking number and it's still " processing". What a joke. I have not received an email regarding the delay and when I was able to FINALLY talk to someone, they don't know where my package is. I spent damn near $200 on ONE jacket, that is lost somewhere in the universe aka warehouse. I assumed since it said "NBA" that this would be a legitimate site, it's a SCAM. I will definitely read reviews before I ever attempt to make a purchase from another company.