Necklace lost its coating and turned yellow. Do not purchase! Company give no warranty after 120 days.
I wish I had searched for reviews before wasting my money. My d-i-l had a party and I bought a necklace that cost way over $100 (For costume jewelry! The only reason I let myself get sucked in was being nice to d-i-l), she bought me a necklace that was about $100 and a bracelet that was about $50. This is a ridiculous price for costume jewelry and when you see how it holds up you know you have been ripped off. The gold paint on the necklaces started wearing off right away. The silver paint on the inside of the bracelet wore off after a few wearings and some of the bangle beads fell off. I felt badly for my d-i-l and didn't say anything until 2 years later she brought up the jewelry and since it had been laying useless in my jewelry box I told her how shoddy it was and that I couldn't wear it after a few times. Then I learned or was reminded they only have a 1 year warranty (show how proud this company is of their product). She agreed to bring up the poor quality of these pieces to her representative but as I understand it, the rep doesn't care, the year warranty is up. What a waste.
I have a few pieces from here. Beware! Looks great but DOES NOT LAST. The stuff you buy in mexico off peddlers on beach is better!
Answer: It is impossible. They only have a email to contact them and they sent form replies that clearly show they do not read the messages. Very poor as a relationship selling business as the consultants have to deal with the fall out due to their lack of service.
Stella & Dot has a rating of 1.5 stars from 45 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Stella & Dot most frequently mention and customer service. Stella & Dot ranks 68th among MLM sites.