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Paula E.

Contributor Level

Total Points
110

1 Review by Paula

  • Stella & Dot

7/27/20

Yes, it is costume jewelry, but for the price should have been better than dollar store quality. The item was tarnished on arrival. I have already tossed it. DO NOT WASTE YOUR MONEY ON THIS COMPANY. They lost my order, tracking showed label create but nothing else. I contacted them several times via the customer service email to say that there was a problem. (There isn't a phone option, that is telling as if they didn't have lots of issues there would be a phone number) They ignored the messages, the consultant had to get involved before they would check on why it never shipped when I asked her for a refund. They finally figured out they never actually packed the order and started the process over as if it was a new order. NO apology or any kind of customer service contact on it. I placed the order to help a friend start her own business with them. I have told her that she should go elsewhere as the above are not the actions of a good business to be involved in.

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Paula Has Earned 10 Votes

Paula E.'s review of Stella & Dot earned 10 Very Helpful votes

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