Stein Mart credit card and Synchrony bank is by far the worst company to deal with when processing payments. I have been in dispute with Stein Mart Credit Card for close to a month now in reference to their claim of not receiving monthly payment. I checked with my bank twice and they claimed they sent the payment to Stein Mart! Stein Mart states they returned to bank said payment due to incorrect bank account. I have a confirmation number for the payment from the ROBOT CHICKEN at Stein Mart. They put late charges on my account and refuse any responsibility for this mistake. Do not deal with these people or Synchrony Bank!
I just wanted to send a huge Thank you out to the Stein Mart store in Chapel Hill, NC. The store managers Kaleigh and Betsey went above and beyond to support a charity Golf Outing that will benefit the UNC Children's Hospitals.The kindness and generosity from these managers was over the top! Keep up the good work ladies. The Chapel Hill community is so fortunate to have a company that gives back to the people that support them.
My experiences have been very positive. I did get home with a damaged zipper and had no problem with exchange. They have good quality products and fun gifts.
Great Customer Service- had an issue with a damaged item and was quick to rectify the situation. Would recommend
Answer: I bought a bag from Merchant name is STEINMART and returned because it wasn't the right size. I paid $ $61.82 and received $ $45.80 Refund. When I call to inquire about the difference, they say I had to pay for return delivery and they claim they can't return the taxes you paid. This is BS. Stay away from these assho;*les. You can buy the same bag in many stores for the fraction of what they charge (Burlington, etc). Stay away from these crooks.
Stein Mart has a rating of 1.4 stars from 25 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Stein Mart most frequently mention and customer service. Stein Mart ranks 72nd among Department Store sites.