antonia r.

I phoned charter one customer service to clarify a payment that I had sent to Stein Mart Credit Card, Stein Mart Credit Cart indicated I did not make the payment. I talk to the customer service rep at Charter One and they indeed indicated that the payment was made and being forwarded to Stein Mart Credit Card. The situation did not clear up and Stein Mart charged me additional late charges because the information I was given by the ignorant customer service rep at Charter One was INCORRECT! Imbeciles!

Stein Mart credit card and Synchrony bank is by far the worst company to deal with when processing payments. I have been in dispute with Stein Mart Credit Card for close to a month now in reference to their claim of not receiving monthly payment. I checked with my bank twice and they claimed they sent the payment to Stein Mart! Stein Mart states they returned to bank said payment due to incorrect bank account. I have a confirmation number for the payment from the ROBOT CHICKEN at Stein Mart. They put late charges on my account and refuse any responsibility for this mistake. Do not deal with these people or Synchrony Bank!

I have been a paid vendor (which by the way is not cheap) for over six months now and it has been a total failure! They will sell you as a vendor a good bunch of BS but what they do is they send fake referrals. I was told that the get the employees to send referral inquires to vendors just to keep them interested. The referrals that I have received which have been many all wind up as total dudes! No responses from referrals. No yay, nay or go to hell! This is the worst investment I have made as a seasoned wedding design/consultant/planner. Vendors don't do it! Freaking joke!