SteamPowered

If you use Steam and you have no problems. Good.
But if you run across a problem... like trying to get a refund... now you get to see the REAL Steam.
Bots will tell you that your request is declined. No humans to talk to, no humans to challenge the decision.
They got your money.
If you want help, go to the Steam community and try another user, because Steam couldn't be bothered.

Steam is one of the best online gaming communities there is. The website is safe and easy to navigate, and payment is professional and secure. All you need to do is be careful and network yourself properly on their online community.

I received an e-mail stating that I bought two games at Steam. When I replied a hacker used my reply to gain access to my Steam Account and bought two games. After reporting this to Steam, Steam found the hacker and charged the hacker for the games. Steam then said they will give me credit for the $55.00 amount the hacker charged but I must pay $55.00 to continue to use my account. Steam says that they cannot remove the fraudulent charges from my account. Huh? Steam says I must pay the $55.00 in order to continue using their company, download games, etc. I have purchased dozens of games and I have basically been locked out from being able to play the dozens of games that I have purchased because a hacker got into my account. This is not right. It sounds to me like Steam is doing the "hacking".

Very, very bad site, it will not let you purchase the items, or create a new account. It does not guide you as to what to do next, or how to create a new account. And on top of all of it no ENGLISH!.

Bought both skyrim- legendary edition and the Elder Scrolls heritage boxed set on-line. Neither of the posted adds indicated they were STEAM dependent products. My only access to the internet is through the library. The vendors claim 'caveat emptor', and since Valve/Steam is committed to a non-communcation stance with its customers, well... take a look at the title of my rant. Don't buy ANYTHING, be it product or service from Valve/Steam. Perhaps the loss of business will make them realize that in ANY business, the customer is king.

Stay away from steampowered products for the following reason:

I installed Steam for Mac and registered as a user. I searched for "AVGN adventures" in the store of the Steam application. The application offered the game and I paid it through iDeal.

However, after paying I wanted to install the AVGN game, but the game is not for Mac although I can buy it through the Steam on Mac application.

Note that the system requirements were not given when the search was performed, or that the application warned me that the game is not suitable for Mac.

I contacted support but they will not refund the money.

In addition, since I paid with iDeal under Dutch Law I am entitled to revert the deal within 7 days of the purchase.

Support is completely ignoring the law it should respect.

Stay away from steampowered products.

Rob

I've purchased a lot of games from this website and I'll give you my feedback. I would that steam doesn't have a great customer service due to lack of staff and high numbers of customers they have to deal with in a daily basis.

However, I have never needed to ask for support for help as you can see that most but not all games don't function as well. I wouldn't say its the website's fault as you see it's the developer of the games. They don't update their stuff for new buyers and their games might fall apart over time like numerous of older games have did.

Users of the site can market in-game items, trade video games if needed (but there is a 30 day waiting period once you purchase the game), all the games will be in you account never deleting or destroyed like physical games do, etc. Great online community making content for the videos and may even be updates for their favourite games. Try it once you may be surprise or won't. It's your choice.:)

It's worth every penny and I'll continue using this site as long it's selling video games.

Not only do they require you to install and program giving them access to your computer, they also do not stand by their products. I purchased a product from Steam, and there were numerous bugs in the software that rendered the program unusable. After more than a month of arguing with a customer service team that didn't actually respond appropriately to the questions I asked, they continutally refused a refund based on the fact that "they do not offer refunds even if the software does not function as specified at the time of purchase."

DO NO PURCHASE FROM STEAM. There are many other vendors that do not require you to download a privacy invading program that consumes computer resources and mines data, and sell the SAME software at SAME OR BETTER prices. Oh, and I have never had any issues with any other software vendor that denies refunds when they ADMITTEDLY SELL YOU A FAULTY PRODUCT.

NEVER AGAIN.