Overview
Stauer has a rating of 3.3 stars from 267 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stauer most frequently mention high quality and many compliments. Stauer ranks 7th among Watch sites.
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Stauer was on top of my order the whole time.From the time I placed the order, till the time it was delivered.What a great job.
It was quit easy and the selection was very good. Delivery was on time and the article I ordered was just what I expected.
The ring and earrings arrived quickly, and were nicely packaged. Beautiful pair, and the ring fit well!
Thought I would try your company since my daughter loves the service and products so much. You do have some great jewelry.
You folks are great! Products arrived as promised in beautiful condition. Return policies very helpful.
Outstanding well made, value-priced 3-clock Travel's Watch -- will value it on my sojourns domestically and worldwide.
I bought a "DOWN UNDER bowie knife" from Stauer.com, the product they sent me was made in Pakistan instead of Taiwan, not made by "Down Under" company. The box of their product clearly prints "Stands Alone Chipaway Cutlery", not "Down Under" branded knife.
On the product listing page from Stauer.com, the description was nearly identical to "Down Under" official website, therefore, I believe Stauer.com had every intention of selling this knife as a "Down Under" product, even though they know very well their product is counterfeit.
I thought about keeping the knife when they told me I had to pay out of pocket to return the product, but the extremely low quality of the product would make it a danger to its user!
By comparing this Stauer product to my authentic "Down Under" knife, the sheath leather is half the thickness of the real "Down Under" sheath, and Stauer sheath used painted FOAM spacer instead of leather, I don't think the sheath will last very long...
The knife blade is made of low quality metal, which flexes easily by hand. I worry it will snap in half if I continue applying pressure. The real "Down Under" knife does not bend even when I stand on it...!
The Stauer knife's blade is half the thickness of a real "Down Under" bowie knife, and it has black chemical stain all over the blade (not the pattern, but actual spot stain from poor craftship), one big black stain on the hilt. The blade doesn't hold edge once I start chopping. On Stauer's website it states this knife is made of 420 surgical stainless steel. I find it laughable.
Although I cleaned the knife several times, my hand smells like rusty metal if I touched the blade.
I browsed through Stauer's website, and noticed many of their products lack detailed information such as product origin, inaccurate material information(in my case). For the listing price on their website, you could buy a real nice product from a recognized brand like "Down Under".
After back and forth communication with Stauer.com, I learned they will refund only the product price, but I would lose the shipping charge and return shipping charge, despite the fact they are selling a counterfeit product.
I advice anyone planning on shopping at Stauer to be extremely cautious...!
I have purchased watches through Stauer and have been very pleasedwith each one. The web site is easy to use and orders have been processed quickly.
After a mixup with the address, Stauer worked with me in seeing that the ring was resent in a timely fashion. Staff were very helpful.
Thank you, Diane S, for combining my multiple accounts that were created when we went to the Southwest for the winter.
The baby gold box chain was advertised as 18 inches, but it's only 16 and alot smaller than I thought it would be.
Being 'Upgraded to VIP status doesn't/hasn't yet resulted in any apparent, to me, tangible difference!
Nice looking watch. I would have liked it though to be a tad smaller: it is BIG. Works well.
My wife loved the bracelet. It was a great value for the money. I would recommend this site.
The bracelet did not look quite like the photo, but my wife loved it so all is good.
Thank you for give me a great discount and to order was so easy to do it
Have enjoyed the products offered, except the watch band is too small for my average wrist.
Always have enjoyed the products offered
It was easy and I really like the ring. It fits much better than size 6.
We’re getting the better deal and we pass the savings on to you. Because at the end of the day, true value comes from leaving $1,600 in your bank account and still being able to own one of nature’s most fascinating gems.
Stauer is where you go to honor the triumphs of living. Honoring milestones or celebrating the joy and beauty of the love of your life. It’s the story of history, art, science, of man’s fascination with the beauty of nature. We don’t overcharge you for a little blue box; instead we will take you on the romantic journey of a lifetime.
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- Burnsville, MN, United States
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Business History
In 2002 our CEO purchased a $1,700 blue topaz and sterling silver bracelet for his wife for their anniversary from one of the most famous jewelers out there. It was nice. But $1,700? What gives?
On a trip to Bali and he asked a local jeweler if he could make me the same bracelet. And he thought why not go out all out, so he asked him to make a few improvements on the original. The jeweler delivered. But it was the price that struck him the most-$60! Almost 97% less than what our CEO paid. That’s where the idea for Stauer was born.
We started Stauer to revolutionize the jewelry industry.
Every time we get an amazing price on emeralds, rubies and other precious and semi-precious stones and see the same stones in jewelry stores priced 5 times higher we validate our theory: that the rarest and most exotic beauties are much better priced than the big brands have made you come to believe.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members