• Starlight Capital

Starlight Capital

Overview

Starlight Capital has a rating of 4.2 stars from 110 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Starlight Capital most frequently mention account manager, right firm, and big thanks. Starlight Capital ranks 6th among Personal Finance sites.

  • Service
    65
  • Value
    62
  • Quality
    59

This company does not typically respond to reviews

Positive reviews (last 12 months): 78.8%
Positive
52
Neutral
0
Negative
14
10
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What reviewers want you to know

Positive highlights

  • Starlight Capital and Ben Thomas have delivered outstanding results within no time.
  • What a relief it is to work with an account manager who knows what he's doing.

Critical highlights

No critical highlights yet

How would you rate Starlight Capital?
Top Positive Review

“Amazing platform for investors”

Maddie R.
2/21/24

With a diverse portfolio spanning stocks, indices, and alternative assets, it addresses various risk appetites. The company's data-driven approach gives insightful market analysis aiding clients in informed decision-making. While its low fee are a plus the user-friendly interface simplifies investing. Customer service hiccups spoil the experience sometimes but every issue is solved in a reasonable time.

Top Critical Review

“STAY AWAY FROM THIS SCAM. I GOT MY FUNDS BACK.”

Paul J.
2/15/24

Very clever scam, they groom you over several months encouraging you to invest small to start and then putting the pressure on once they have grown your confidence. Total incompetence in delivery and customer support. I got help with P R O U P S H O T.

Reviews (110)

Rating

Timeframe

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Reviews that mention popular keywords

starlight capital (36) account manager (34)
Thumbnail of user maddieryan311
1 review
0 helpful votes
February 21st, 2024

With a diverse portfolio spanning stocks, indices, and alternative assets, it addresses various risk appetites. The company's data-driven approach gives insightful market analysis aiding clients in informed decision-making. While its low fee are a plus the user-friendly interface simplifies investing. Customer service hiccups spoil the experience sometimes but every issue is solved in a reasonable time.

Service
Value
Thumbnail of user harryn262
1 review
0 helpful votes
January 17th, 2024

Customer service is great. Problem was solved, and Nathan from customer service was efficient and explained clearly what they were trying to check and test with each step of the troubleshooting. This is one of the best customer services out of the various brokers I have used, and that is a very good reason to keep trading with Starlight. Previous experiences have also been great. When I ask about topics I don't understand, customer service writes a clear explanation of what my problem is, and provides me with all the information I need.

Thank you for good customer service

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Thumbnail of user billywalsh8383
1 review
0 helpful votes
April 18th, 2024

I used to buy shares through my bank for years, I wasn't so active as an investor, mostly acting according to my financial advisor at the bank. Throughout the year I have paid a few good thousands of dollars on commission only, which obviously I could just invest in more shares.
Since investing with Starlight Capital I have cut my commissions by more than 50%!
Yes, you do need to be more active in order to invest with Starlight but in the long term you will be left with more money in your pocket that you can reinvest

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Thumbnail of user paulj1967
1 review
0 helpful votes
February 15th, 2024

Very clever scam, they groom you over several months encouraging you to invest small to start and then putting the pressure on once they have grown your confidence. Total incompetence in delivery and customer support. I got help with P R O U P S H O T.

Thumbnail of user ryanweston981
1 review
0 helpful votes
March 20th, 2024

Since joining starlight capital I had a smooth experience, trades are executed quickly, funding and withdrawing is very easy and when it comes to support they also do their best I had to contact them quite few times and I received a fast response.

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Value
Quality
Thumbnail of user bengriffin948
1 review
0 helpful votes
November 28th, 2023

I thought it's much more scary than what it really is
Learn the basics and evolve with it! Starlight helped me a lot starting my portfolio

Thumbnail of user josephlanger871
1 review
0 helpful votes
November 21st, 2023

This is my main broker. It has great rates on margin, access to almost any imaginable market, and very rare downtime. They also have solid customer support for any problem I face.

It's low cost as well, and the service is not going to be the same as a higher cost and high-commission brokerage - which is VERY important for traders!

I'd really love to give it 5 stars, but I need a better trading system. Sometimes i can't find the quotes i'm looking for, but that is easily solved after talking with someone from the company.

You will have to learn your way around, but the value for the money is hard to beat for all the reasons stated above.

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Thumbnail of user finnc18
1 review
0 helpful votes
August 12th, 2023

One complaint I do have is about the selection of markets, maybe for new traders it's acceptable, but as a trader with considerable experience, I do like to see more options. This is why I won't make this broker my main. However, the spreads are good and the client oriented approach is a big benefit, something that is hard to find in other firms.
Don't forget this principle when you become an empire :)

Thumbnail of user johnmaxwell1890
1 review
1 helpful vote
October 19th, 2023

Since I began using this company as my Forex broker, I've noticed a lot of changes in how they manage their clients and the offered trading conditions, as I see it constant improvement is the best sign of the company's growth.
I believe that there will come a time when it's gonna be one of the biggest in the market, And I'm proud to be a witness and a part of its growth.

Thumbnail of user harrisonwilliams0910
1 review
0 helpful votes
July 4th, 2023

The service I've received from David for the past six months is simply outstanding! Each time I turned for help, he went above and beyond to serve me. Explaining every step and opening my eyes to new trading opportunities. I've been trading for most of my life, and if I may give one piece of advice to the new generation of traders, it will be to - pay attention to the experts you surround yourself with, they will be the key to your success.

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Thumbnail of user brandondyer56
1 review
0 helpful votes
December 30th, 2023

Trading with this firm for not so long. Representative are helpful, and service is not bad. I haven't run through any problems until now except for a brief glitch on the system that was resolved in a minute.

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Thumbnail of user julianhaley55
1 review
0 helpful votes
August 21st, 2023

Trading has advanced in a million and one ways. Who would've thought you can set order for your trades and not have to move a finger. I was quite surprised hearing of this whole notion when I joined the starlight capital 2 months ago. I chose to stay away from that method and John respected my decision. I've been making great trades here for the two months I've been here and im happy with the income I'm seeing.
I have to say as a beginner though this firm is perfect. You have enough support and tools to make this all that much easier.

Service
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Quality
Thumbnail of user noahdavis8583
1 review
0 helpful votes
June 3rd, 2023

The rollercoaster ride I had when they suddenly canceled my policy out of the blue. It took those blokes a solid three days to get their act together and sort things out. Things took a positive turn when a manager personally reached out to me. Their professionalism was crystal clear as they took charge, owned up to their mistakes, and swiftly resolved the whole mess. Now, in my latest experience, I decided to give their WhatsApp service a shot, gotta say I was pleasantly stoked by the level of service I received.

Thumbnail of user bellafern065
1 review
0 helpful votes
June 5th, 2023

No firm is perfect. Each firm has its pros and cons. It depends on what you're looking for in a firm that makes it suitable in your eyes as a good firm.
I have enjoyed trading with this firm due to the support and interest the mentors have in my success. Although I have seen some cons, they don't outweigh the pros and I'm still happy trading with them.
The one or two system glitches will not drag me out.

Thumbnail of user marcust191
1 review
0 helpful votes
April 18th, 2023

I'm a very cautious investor, so I did a lot of research before choosing SLC, I even made a few small deposits just to check the company's credibility in the withdrawal process. It should be noted that I have never encountered any resistance or attempt to change my mind, which I believe gave this company a credit point.
As of now I have been investing with SLC for about 3 months and in the meantime, there have been no troubles that I can refer to as a warning sign for my fellow traders. Here few things of what helped to make the choice.

Thumbnail of user williamc4621
1 review
0 helpful votes
August 7th, 2023

This firm is one of the first firms that I've traded with and I've been quite satisfied. I did not expect my first experience to go as follows but hey it was a pleasant surprise. Mike explained to me the importance of beginning with the demo account and then moving on to real trades.
I did the demo account for a short period of time and I feel like it did really improve my knowledge in the field. So I recommend this solution to anyone looking either to refresh their memory or start their journey.

Thumbnail of user georgeh1811
1 review
0 helpful votes
August 23rd, 2023

It's the first time for me trading with several firms in parallel, SLC is the latest one i've opened an account with, and I'm glad to share that there weren't any challenges for the six months I've been their client. Additionally, I'm very satisfied with their genuine approach to their traders. I always rather be told the truth.
The platform offered is easy, trading conditions are basic as with other firms, and the response time of the service is acceptable.4/5

Thumbnail of user freddiep47
1 review
0 helpful votes
April 22nd, 2023

Maybe my opinion isn't the most professional, after all I'm yet a beginner trader. But I did want to notice that I'm very satisfied with the level of service of this company. There are many scenarios where I have questions or fail to navigate on the offered platform. Every time I contacted both chat and phone services, I got all the explanations and answers I was looking for. Even when it took me a while to understand, the representatives were very patient and professional.

Service
Value
Thumbnail of user archercrane58
1 review
0 helpful votes
September 1st, 2023

As a new trader, I was bombarded with information and advice and felt disorganised with little success. But ever since I began following Jeffery Goldman's instructions, I feel more optimistic and confident about my trading prospects. I am starting to generate some profits and gaining valuable knowledge along the way. Jeffery is kind and explains slowly and thoroughly

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Thumbnail of user samb1396
1 review
0 helpful votes
July 31st, 2023

I cant find the news feed on the platform! I sent an email to the tech support this morning and still waiting for a response.
Please help.
Aside from that, must note that David makes my experience as classy as possible, with his attention to detail and in depth understanding of the industry, he is one of the recommendable account managers I have.

Thumbnail of user .14
January 15th, 2024

I strongly caution against engaging with Starlight Capital, as my experience suggests they operate as a scam company. Be wary of any involvement, as it may result in financial loss and unfavorable outcomes.

I've gotten my money back and that was only way I could go about it. I got help from. (I USED THEIR WEBSITE URL AS MY DISPLAY NAME AND PROFILE PICTURE ON THIS REVIEW INCASE YOU NEED HELP AND WANT TO REACH OUT TO THEM).

Note: I did this because of the strict policy over here and honestly i just want to help as many people as possible to get their money back.

Thumbnail of user victoriafox282
1 review
0 helpful votes
April 22nd, 2023

After making several withdrawals without any worries or trying to delay the process on the part of the company, Now I will be happy to recommend them. Also, I appreciate their commitment to transparency, as I always know what I'm investing in and where my money is going. However, there were times when my trades took longer than expected to go through, which had a slight impact on my overall profits. It was always solved by the support, which is very helpful any time I need their assistance. Although it's not a significant issue, I think it is worth noting.

Thumbnail of user leonc183
1 review
1 helpful vote
March 2nd, 2023

Having David Zachs as my account manager is a true blessing. Although the trades I've made up till now weren't the most profitable, as we all know, it takes time and practice. But thanks to David, I have a strong feeling of confidence.
David is an expert in trading strategies and has a lot of experience since he's been trading himself for years.
I'm sure that with StarlightCapital, and David by my side, this trading journey will be a good one.

Service
Value
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Thumbnail of user loret3
1 review
0 helpful votes
June 20th, 2023

If I were to give you one piece of advice, it's to trade with caution. When I joined this firm, I got overly excited with the ease of the platform. It was rather easy to navigate and so I began trading without a second thought. I will say I regret that because my trades with my account manager on call were much more successful.
##trade successfully with a professional

Thumbnail of user rileymoor971
1 review
0 helpful votes
March 11th, 2023

Starlight Capital and Ben Thomas have delivered outstanding results within no time. Ben's approach and devotion to trading is beyond me. The added benefits of low fees, fast withdrawals, and clear regulations make the investment process seamless and stress-free. Ben takes the time to understand my individual financial goals and provides expert guidance throughout my journey. I highly recommend Starlight Capital and Ben Thomas to anyone seeking a financial advisor who prioritizes their clients' success and delivers exceptional results on the way.

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