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Washington
4 reviews
9 helpful votes
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Always courteous great service. Well staffed and well stocked. Very helpful and easy to do business with-

Date of experience: December 7, 2015
Canada
10 reviews
5 helpful votes
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This store is exceptional for all of one's needs. Pricing is good, service is good... and their free online delivery is fabulous.

Date of experience: August 28, 2016
Texas
21 reviews
101 helpful votes
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I use the online Staples printing service for bulk printing. It's super easy and the customer service is fantastic.

Date of experience: January 19, 2015
Virginia
6 reviews
7 helpful votes
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I never have to look too long for someone to help me find something. And they help me find the deals too. Good folks.

Date of experience: March 20, 2015
Canada
1 review
5 helpful votes
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I am so pissed of with their website and orders. Their Brick and Mortar stores are far far far better than their online business.

Date of experience: June 20, 2017
Colorado
1 review
0 helpful votes
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Chairs
December 22, 2021

No one a Staples knows anything about chairs or how to get them. They have to have them made after you order them. Takes 20 to 22 weeks to get them

Date of experience: December 22, 2021
Netherlands
1 review
0 helpful votes
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Thanks
December 27, 2021

I am glad to cooperate with you. You are professionals. I often use your services. I will recommend you to all my friends.

Date of experience: December 26, 2021
Florida
4 reviews
6 helpful votes
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Better price, better selection. Just better! The staff are more knowledgeable and the place is cleaner.

Date of experience: July 20, 2017
California
10 reviews
17 helpful votes
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Good reliable site
February 16, 2016

Wait for the sales for the best prices!
Sign up for their email ads, and keep up with the best prices.

Date of experience: February 16, 2016
PS
19 reviews
8 helpful votes
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They have everything you need for your office
Yes so does the dollar store, but Staples has better quality

Date of experience: July 13, 2016
New York
4 reviews
0 helpful votes
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Never a problem
March 23, 2017

Using them for decades. Never had an issue. On time, accurate orders, decent discounts and excellent customer service.

Date of experience: March 23, 2017
Italy
6 reviews
70 helpful votes
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Alright
May 31, 2015

I've noticed their prices are a bit higher for certain products than elsewhere but otherwise I'm happy with my purchases.

Date of experience: May 31, 2015
California
1 review
0 helpful votes
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Excellent service, thanks Amy,we are definitely coming back,very knowledgeable and attend to the customer needs

Date of experience: July 15, 2023
Pennsylvania
5 reviews
13 helpful votes
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Good stock
February 21, 2016

Have almost everything. But watch the prices. They are sometimes higher than ordinary local retailers

Date of experience: February 20, 2016
South Carolina
11 reviews
4 helpful votes
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The Go To Place
March 20, 2016

The go to place for all my hone office supplies. Staples makes it easy online and in store. Love them!

Date of experience: March 20, 2016
GB
5 reviews
0 helpful votes
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Not just staples
April 25, 2016

These guys now their onions when it comes to office supplies and its not just staples. They have everything!

Date of experience: April 25, 2016
Canada
2 reviews
6 helpful votes
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Stores are junk
November 19, 2017

They have gone down hill in recent years just order what you need from amazon its cheaper and faster.

Date of experience: November 19, 2017
Nevada
5 reviews
1 helpful vote
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Good online
March 31, 2015

Great online selection but I find the varying stock availability between different stores a little annoying.

Date of experience: March 31, 2015
Canada
3 reviews
0 helpful votes
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It is refreshing to have patient informative courteous service when one does not know what they are doing!

Date of experience: June 16, 2017
Switzerland
13 reviews
26 helpful votes
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Hands-down!
September 29, 2020

No matter what location I go to Staples has the best customer service hands-down! Keep Up a good work!

Date of experience: September 29, 2020

Overview

Staples has a rating of 2.6 stars from 626 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Staples most frequently mention customer service, next day and credit card. Staples ranks 6th among Office Supplies sites.

service
106
value
93
shipping
62
returns
60
quality
78
+36