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Stanton Optical

How would you rate Stanton Optical?
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Oklahoma
1 review
1 helpful vote
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Best Eyeglasses And Great Staff
September 4, 2023

Stanton Optical offers top-tier eyeglasses, complemented by a superb staff. Their expert team ensures precise prescriptions and assists in selecting the perfect frames. This combination of quality eyewear and knowledgeable, helpful staff makes Stanton Optical a standout choice for superior vision correction and a satisfying shopping experience.

Date of experience: September 4, 2023
Texas
1 review
0 helpful votes
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Very unresponsive!
August 19, 2021

I've attempted to speak to a manager regarding my son's contacts and I've been promised that I would receive a call back within 24-48 hours. It's now on day 5 and still no word! We asked that his contacts be shipped to the Lubbock office from the Abilene office and it's been two weeks since the contacts arrived in Abilene and they have not shipped the order yet. When I attempt to call them, I speak to someone who assures me they will return me call within 24-48 hours. Vicious cycle! Definitely DO NOT recommend them!

Date of experience: August 19, 2021
New York
1 review
1 helpful vote
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Perfect & Safest Eye Exam With Experience Doctors
September 4, 2023

Experience a perfect and secure eye examination at Stanton Optical, led by experienced doctors. They prioritize precision and safety in comprehensive assessments. Trust their expertise for accurate prescriptions and thorough eye care, ensuring Stanton Optical remains the premier choice for a safe and expertly conducted eye exam.

Date of experience: September 4, 2023
California
1 review
0 helpful votes
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I'm glad to hear that you have such a positive opinion of stanton optical! It's great when you find a place that meets your expectations and provides a satisfactory shopping experience. Stanton optical is indeed a popular choice for many customers due to its affordability, wide selection of sunglasses, and customization options.

Date of experience: July 4, 2023
Stan the P. Stanton Optical Rep
over a year old

Thank you Hector,

Welcome to Stanton Optical family.

We're glad to hear that you had a fantastic experience at Stanton Optical store. Your satisfaction means the world to us. Feel free to email us at customerservice@stantonoptical.com
For any concern or suggestions. We look forward to serving you again soon!

Regards,
Team Stanton Optical

California
1 review
1 helpful vote
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Excellent Service And Helpful Staff
September 5, 2023

Stanton Optical offers excellent service enriched by a highly helpful staff. Navigating eyewear choices is seamless with their expertise. Their dedication to assisting customers creates a positive and enjoyable shopping experience.

At Stanton Optical, expect outstanding service and a team ready to make your eyewear journey exceptional.

Date of experience: September 5, 2023
Florida
1 review
4 helpful votes
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Horrible Customer Service
September 20, 2019

If I could give ZERO STARS I would. They were totally unwilling to give us a trial pair of contacts for my daughter when she ran out to get her by until we could bring her in for an exam. I even called the corporate complaint line and the representative said that oh we have made exceptions like this before. Let me call the store and see what I can get done. When he came back to the line he informed me of the same thing that the store did. When I expressed my frustration turle representative hung up on me. Needless to say they have lost my family's business.

Date of experience: September 20, 2019
Florida
1 review
1 helpful vote
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Wide range of Eyeglasses at Stanton Optical
July 5, 2023

When it comes to eyewear, the selection Stanton Optical has available is impressive. Not only this, but the affordability of these Eyeglasses is outstanding, making them accessible to a wide range of consumers. With such a combination of selection, affordability, promotions and ease of ordering, it's hard to find a better option for eyewear.

Date of experience: July 5, 2023
Stan the P. Stanton Optical Rep
over a year old

Thank you Brenda,

Welcome to Stanton Optical family.

We're glad to hear that you had a fantastic experience at Stanton Optical store. Your satisfaction means the world to us. Feel free to email us at customerservice@stantonoptical.com
For any concern or suggestions. We look forward to serving you again soon!

Regards,
Team Stanton Optical

Washington
1 review
4 helpful votes
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Months and no glasses
March 27, 2023

I had my eyes examined at staton optical in January 2023, it's now March 2023 and no glasses. The first time the one pair came back, when I say pop bottle glasses I mean pop bottle glasses. I couldn't see my 75 inch TV with them on. I took them back and if course wrong prescription. 4.50 when I'm 1.50. Now I'm still waiting on them to come back again. I should have taken my behind to LensCrafters like I've been doing for years. Never ever will I go to staton optical again in life. Worst place ever. Wish I could give them a Zero!

Date of experience: March 27, 2023
Florida
1 review
1 helpful vote
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Perfect Eyeglasses in Reasonable price
July 5, 2023

At Stanton Optical, I found the perfect eyeglasses at a reasonable price. The selection was impressive, and I was able to find frames that suited my style and preferences. The staff was helpful and guided me through the process of getting my prescription. I received my Eyeglasses quickly, and they fit perfectly. I'm thrilled with the quality and affordability of my new eyewear from Stanton Optical. Highly recommended!

Date of experience: July 5, 2023
Stan the P. Stanton Optical Rep
over a year old

Thank you Zoe,

Welcome to Stanton Optical family.

We're glad to hear that you had a fantastic experience at Stanton Optical store. Your satisfaction means the world to us. Feel free to email us at customerservice@stantonoptical.com
For any concern or suggestions. We look forward to serving you again soon!

Regards,
Team Stanton Optical

California
1 review
1 helpful vote
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NEVER GO HERE!
September 19, 2017

Alright, well where to begin... i was recommended to come here by my father and I'm sure he's as upset as i am. I have held off my review(s) until i knew for sure whether they would make it right, but they didn't, so here we go! I went in for an eye exam for contacts and glasses, I paid half that day, which was $169, then paid the remaining balance a few days later when I picked up my glasses. This was all between July 18 and 25, so it's been awhile. The remaining balance was $167.44, which I paid with two $100 bills. Apparently, they have no record whatsoever this was paid. I either threw away my receipt, lost it, dropped it, etc, and because I wasn't smart and used cash instead of card, I have no physical record either. But here's a kicker, why do i have my glasses if I didn't pay?

Date of experience: September 19, 2017
Florida
1 review
1 helpful vote
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I were able to find Sunglasses and Eyeglasses at Stanton optical that perfectly meet my needs. It's important to have eyewear that suits your vision requirements and preferences. Enjoy your new Eyeglasses, and may they provide you with clear vision and comfortable reading experiences.

Date of experience: July 5, 2023
Stan the P. Stanton Optical Rep
over a year old

Thank you Carla,

Welcome to Stanton Optical family.

We're glad to hear that you had a fantastic experience at Stanton Optical store. Your satisfaction means the world to us. Feel free to email us at customerservice@stantonoptical.com
For any concern or suggestions. We look forward to serving you again soon!

Regards,
Team Stanton Optical

Texas
1 review
1 helpful vote
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Eyeglasses Premium frames in Best price
September 4, 2023

Stanton Optical offers premium eyeglass frames at the best prices. With an extensive selection of stylish, high-quality frames, they provide exceptional value for discerning customers. Elevate your eyewear style without breaking the bank, knowing you're getting top-tier frames at unbeatable prices at Stanton Optical.

Date of experience: September 4, 2023
Oklahoma
1 review
0 helpful votes
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No trouble in finding the exact pair of eyeglasses I desired, and the best part was that it was surprisingly affordable. Thanks to the extra pair of lenses from my previous purchase, I saved even more money. The entire experience was smooth & cost-effective.

Date of experience: July 5, 2023
Stan the P. Stanton Optical Rep
over a year old

Thank you Annie,

Welcome to Stanton Optical family.

We're glad to hear that you had a fantastic experience at Stanton Optical store. Your satisfaction means the world to us. Feel free to email us at customerservice@stantonoptical.com
For any concern or suggestions. We look forward to serving you again soon!

Regards,
Team Stanton Optical

Texas
1 review
2 helpful votes
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Not Impressed
December 8, 2020

Asked what I could get for $59. When we finished in was $293 for 2 pair. The warranty I tried to use cost me $25 for each problem. They could not tint my Sunglasses very much. Tried one more time. The Salesman was really helpful. Got me in a pair of Bi-focals for $99 total. PROBLEM: I cant get in touch with anyone to find out the status of my Glasses. I guess I will have to go up there. If you are a 1st time buyer, they answer on the 1st ring.

Date of experience: December 8, 2020
South Carolina
0 reviews
0 helpful votes
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Winde
June 23, 2022

Spartanburg SC, Stanton Optical associate Winde was very courteous and very helpful. She was able to help me and my sister as well save a lot of money for our glasses. My husband will see her soon to order his glasses and contacts. Go by and let her handle all your needs, whether it's contacts, shades, or glasses.

Date of experience: June 22, 2022
Stan the P. Stanton Optical Rep
over a year old

Thank you Amy,

Welcome to Stanton Optical family.

We're glad to hear that you had a fantastic experience at Stanton Optical store. Your satisfaction means the world to us. Feel free to email us at customerservice@stantonoptical.com
for any concern or suggestions. We look forward to serving you again soon!

Regards,
Team Stanton Optical

California
1 review
2 helpful votes
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Satisfactory look feel with My Eyeglasses
July 10, 2023

As a first-time shopper purchasing prescription eyeglasses, I received exactly what I ordered. The eyeglasses have a satisfactory look and feel, although it will take some time for my eyes to adjust to the new prescription.

While I did save money, I personally have a preference for traditional opticians. Nevertheless, my overall experience was satisfactory, and I am content with the outcome.

Date of experience: July 10, 2023
Stan the P. Stanton Optical Rep
over a year old

Thank you Susan,

Welcome to Stanton Optical family.

We're glad to hear that you had a fantastic experience at Stanton Optical store. Your satisfaction means the world to us. Feel free to email us at customerservice@stantonoptical.com
For any concern or suggestions. We look forward to serving you again soon!

Regards,
Team Stanton Optical

California
1 review
1 helpful vote
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Perfect & Safest Eye Exam With Experience Staff
September 4, 2023

Stanton Optical offers the ultimate in eye exams, combining precision and safety. Their experienced staff ensures thorough assessments, while adhering to the highest safety standards.

Count on them for accurate prescriptions and comprehensive eye care, making Stanton Optical the prime choice for a secure and expertly conducted eye examination.

Date of experience: September 4, 2023
Texas
1 review
2 helpful votes
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Frames are garbage
March 31, 2019

Exam went OK, wife and I ordered 2 pair each. Both her pairs were wrong, the bi-focal line was near top of lens. One pair of mine had wrong frames. In a matter of a couple of days the right lens popped out. I put it back in and put glasses back into case until I go back to get the glasses being remade. I had to put them back on today and within a couple of hours the left lens popped out. I have never had lenses pop out of a set of frames before.

Don't know if the frames are garbage or if the lens machining is the problem. Either way, I won't go back to Stanton Optical for glasses again.

Date of experience: March 31, 2019
Kentucky
2 reviews
1 helpful vote
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I called and asked to get my PD and they were very rude and would not give me my PD! The PD is my info and they can not withhold this info from me! I spent over a thousand dollars on 2 pair of glasses that I could get from any other place for less than 1/4 the price!
Very rude people including the manager at the Coliseum Blvd store! I will never go back again.

Date of experience: January 2, 2021
Iowa
1 review
0 helpful votes
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I recently purchased the Swiss Findlay Eyeglasses along with eight other eyeglasses pairs from this store, and I am extremely satisfied with them. The quality is fantastic, the prices are great, and I always find myself coming back for more. I have been consistently happy with every item I have received.

Date of experience: June 28, 2023
Stan the P. Stanton Optical Rep
over a year old

Thank you Marcus,

Welcome to Stanton Optical family.

We're glad to hear that you had a fantastic experience at Stanton Optical store. Your satisfaction means the world to us. Feel free to email us at customerservice@stantonoptical.com
For any concern or suggestions. We look forward to serving you again soon!

Regards,
Team Stanton Optical

Overview

Stanton Optical has a rating of 2.1 stars from 396 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Stanton Optical most frequently mention eye exam, customer service and next day. Stanton Optical ranks 31st among Eyeglasses sites.

service
116
value
106
shipping
66
returns
66
quality
96
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