Overview
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
This summary is generated by AI, based on text from customer reviews
Love the convenience, simplicity of Stackry. Totally no hassle experience.
Awesome job and experience as always!
I buy from a number of retailers and vintage shops. I have it all delivered and consolidated into one package at Stackry and then shipped to my home inthe UK. I save on packaging costs, and ultimately shipping as I pay once for international delivery instead of 5-10 times.
It's been great, I wish you could give more discount to consistent clients like myself. Thanks
So far, the service has been quite straight forward.
We have been very pleased with our experience so far.
Bad address fee is unfair - - especially for people who ship a lot.
Very good and quick couple of issues but now resolved
It's the second time I got vintage treasures thanks to Stackry!
Your dealings are very pleasant for a while and I have been dealing with you
My first time using this service but with some help from the support staff it was a good experience
Very reliable service. I haven't had a problem yet.
Bit expensive (only coz of taxes) - but very helpful
The estimated shipping price excludes any additional prices such as insurance or fragile label
Consolidation took longer than expected. Presents will miss my wife's birthday
Cheaper options this time which is good of course!
Package handled well so far and errors along the way have been sorted quickly!
Helpful customer service. Reliable and fast shipping. Two thumbs up!
Prices are too high and I don't have any discount coupons
First time use of Stackry feels pretty easy. Just waiting for package to safely arrive at my door.
Very good service and i hope you will have more warehouses
Simple and inexpensive. It would be awesome if you could estimate import charges for the package.
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- Nashua, NH, United States
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Business Highlights
- No membership or signup fees
- Consolidate packages to one shipment
- Shop any retailer in the U.S.!
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Ursula! We are very sorry you ran into an issue using our services. We do appreciate your feedback. If you have time, we would love to revisit your last shipment, please email us at support@stackry.com Attention "Veronica". Thank you and have a great day ahead!