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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
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Great service for getting items from the US. Quick updates and the website is easy to use with detailed tutorials for every part of the process. Big variety of shipping options from affordable to express ones. Will use again!
الخدمة ممتازة ولكن لاتوجد خيارات الشحن كثيرة
Web site is a POS, keeps stalling. Phone app stalls worse
Love being able to have this service available! Highly recommend!
The site is great and I love how you collect orders
They keep me updated with my parcel. Would use again.
التجربه ممتازه - لكن الشحن لم يكن معي غير خيار DHL وكان سعرهم مرتفع. لا اعلم لماذا لا يمكن الشحن بشركات اخرى
Your personnel were very helpful answering questions and being very accommodating regarding this order. Many thanks.
Quick service and responsive. My only complain is the photo of the packages. I would prefer if you show in the photo where the shipment is from, so it's for me to identify what's in it.
So far is looking good. 1 option I would like to have is be repack all the items removing it from the original bag. Would be like a person to person shipment, this can avoid an extra taxation in some cases.
Really easy to use. Quick service. Dashboard easy to navigate. Recommend
Easy tu use, really reassuring process with photo. Quite expensive when using something else than classic postal mail.
I love using Stackry! Saves me so much money being able to combine my parcels I purchase from the United States.
Consolidation is very bad always the actual weight is high
Hi Salman! Thank you for taking the time to write a review. I'm sorry if your consolidated shipment still had a high actual weight. Unfortunately we are not able to necessarily reduce the weight of the goods you are shipping, so the actual weight of your shipment is always going to reflect and be heavily influenced by the scale weight of the items themselves that are being shipped. The goal of consolidating is to help reduce the dimensional, or volumetric, weight of the shipment. Ideally a shipment would be billed on the scale weight after a consolidation has been conducted, as we would want to bring the dimensional weight below the scale weight of the shipment overall. So, based on your review, it sounds like we were able to accomplish that with your consolidation! If you do have further questions or would like further clarification on dimensional weight versus scale weight, or what the purpose and goal of consolidating is, please don't hesitate to reach out to us at support@stackry.com, and we would be glad to assist.
The service is very good but the prices are very much
A low-cost shipping alternative for very small and lightweight boxes/envelopes would be nice;-)
Answer: The restrictions are on these types of items are dependent on what country you are shipping to. It is always best to check with your local customs office on what can be shipped before shopping in the U.S. The specific restrictions will vary by country. For example on your list perfume has the tightest restrictions which are based on the ‘flash point’ of the perfume. Vitamins and supplements are widely shipped but some countries have very tight restrictions on specific ingredients. Stackry will ship most items that eligible to be shipped to your home
Hi Arthur! Thank you for your review, I'm sorry to hear you were running into these issues. Anytime we hear from customers regarding issues with the website or app, we make sure to notify IT and the needed parties so they can look into things and find a resolution, as there can be many reasons for the site or app to navigate or load slowly. We most often hear of these problems via a phone call, email, or through the chat on our website. Would you be able to elaborate any further with some specifics, or the day that this was happening to see if it is something that has already been addressed? I'll be glad to gather that information so that I can pass it along so we can work on things accordingly. Thanks again!