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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
Stackry Reviews Summary
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
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Exceptional service, always go above and beyond. Often revieve my parcels in the UK in just 3 to 4 days after finalising shipping. Saved thousands
Special thanks to Nora Shaker for her assistance and prompt action
The fees are adding up, receiving fee, tax which has a breakdown of many different fees, all this make me reconsider future business with Stackry. Everytime the final price is much higher and disappointing. 😐😕
Mina, we truly appreciate you sharing your concerns about the fees. Our goal is always to provide clear and transparent pricing, so your feedback helps us improve how we communicate these to customers. Compared to our competitors, we have no membership fees, free 45 day storage, and 0% US sales tax on purchases shipped to our warehouse. Please reach out anytime if have concerns or would like a breakdown of the charges and you will be helped by the best customer service in the industry. We can be reached at support@stackry.com. Thank you and have a great day!
Very efficient & professional service so far. I liked the clarity of the websife which walked me through the process, offering various options of choice. Would have liked to have a real person for online chat instead of AI though. Overall though, I enjoyed using Stackry's service very much
الشحن غااالي جدًا وتعاملا معكم كثير للاسف بكل مره يتضاعف وصار مرهق جدًا ماديًا
The response and service from Stackry is excellent, however the postage and exchange rates have become ridiculous. It's doubling the cost of the items and no longer viable. This is out of control of Stackry but when the cheapest option is $140 US to mail, it's simply not worth it
Craig, thank you for recognizing the service we strive to provide. We understand the impact rising postage and exchange rates have on costs and will continue exploring ways to offer affordable solutions despite these challenges. Your feedback helps us stay connected to your experience, and we truly appreciate you sharing it.
Very pleased with the service I've received, and quick postage
ممتاز و سهل الاستخدام لكن المبالغ مرتفعه قليلاً ، نتمنى ان نحصل على خصم
While the team was exceptionally fast and friendly, there was no heads up that I would need an importer's license for my shipment, which means I've had to spend upwards of $700 having all my packages sent all over and back and forth between countries. I will not use your service for any international forwarding because of this huge and expensive oversight.
Hi Kim, thank you for acknowledging our team's speed and friendliness. We're truly sorry that your shipment was not delivered due to the need of an import license. We understand how costly and frustrating that must have been. Because the rules and regulations change so frequently in each destination and it is based on the commodity type, we don't always know when the destination will require this. It is up to the receiver to inquire locally before importing, With that said, your feedback helps us improve our communication to avoid this in the future, and we really appreciate you taking the time to share your experience.
All good, like the quick ability to make payment. My only concern is the rising cost of sending packages, consolidation fee, receiving fee... it is getting abit high.
ALL GOOD
Would be nice to get a few more reminders about items in storage... or a weekly update of number of parcels received and ready to ship.
Stackry always provides me with the best, fastest and cheapest service when it comes to buying things from the US. I have recommended, and WILL recommend, Stackry to my friends.
Thank you so much, Parthasarathi, for your wonderful feedback and trust in our services. We're delighted to hear we've earned your recommendations and look forward to continuing to provide you with the speed, value, and quality you deserve. Please don’t hesitate to reach out if there’s ever any way we can assist you even further.
I have for habits to considate lots of package.This time one item is arrived damaged.Stackry decided to consildate my packages without the damaged item without asked me before what i wanted to do. I should ask to put the damaged item in the package and request a new concolidation. It took days and i almost had storage fee ( after 45 days of storage). I had 2 times consolidation fee, i contacted stackry for the issue. A wate of time.There are also problems with the discount for high volume. One time it's possible to have a discount and the other time no it's not clear.Difficult communication with the support. I don"t recommend
Dear Melanie, thank you for sharing your honest feedback—we truly appreciate your patience and detailed comments. We’re sorry for the inconvenience faced with the damaged item. When Stackry discovers a damaged item during consolidation, the procedure is to separate out the item, so the customer can assess the damage and either return it, ship it or dispose of it. This way, you can communicate directly with the retailer before shipping it to your country. Sadly, we cannot halt the consolidation process to check prior to completing the order, but will use your feedback to hopefully improve the process in the future. Please reach out directly so we can work to resolve any pending issues and regain your trust. You may contact Veronica at support@stackry.com to discuss further. Have a great day ahead!
بطئ في الخدمة + اسعار عالية جداً للشحن مقارنتا بالمنافسين + لا يوجد عروض او اكواد خصم للمناسبات الرسمية أو العملاء القدامى.
السلام عليكم,
نعتذر عن هذا الازعاج,
بخصوص الملاحظات التي تم كتابتها:
1- لقد طلبت اعادة التغليف في تاريخ ٢٩ شهر ٩وذلك في تمام الساعة السادسة والثلث مساء اي بعد انتهاء الدوام الخاص بنا, تم الانتهاء من عملية اعادة التغليف في تاريخ ٣٠ من الشهر, قد قمت بالدفع للشحنة في تمام الساعة الحادية عشرة والنصف مساء, لذلك لم يتم الشحن الا في تاريخ 1 من شهر اوكتوبر, بالنظر الى الوقت فان عملية اعادة التغليف مع الشحن قد اخذت يومي عمل,
2- هل من الممكن ان تخبرنا من هم المنافسون الذين تتكلم عنهم وماهي اسعارهم ؟. يمكنك ارسال ذلك بايميل لنا لكي ندرس الموضوع,
3-بخصوص اكواد الخصم او العروض, لم ارى اي طلب منك تم ارساله لنا تطلب فيه خصم او تسأل عن اي عرض,
4- في المرات القادمة يمكنك التواصل معنا عبر الايميل او التشات المباشر وسنكون مسرورين جدا بمساعدتك بخصوص الخصم,
شكرا لك,
I have always been very happy with Stackry's efficient service
Super! Just shipping cost that is a little high, would like to have the option to ship with usps with a lower price
Hi Olivier, thank you for your review! We truly appreciate your feedback about shipping options and costs, and we're always working to offer the best choices for our customers. We look forward to continuing to provide positive experiences for you.
Always a great experience to work with stackry. I use them all the time!
Hi Tianna, thank you for your kind words and continued trust. We're truly glad to hear every experience has been great, and we look forward to helping you with every shipment moving forward!
Stackry is very quick, with excellent service. I wish there was an option to pay for priority processing
Very easy and clear way to re ship packages. Best company for re shipping I have experienced.
This website is truly reliable and trustworthy, offering a safe place to shop
Thank you so much for your kind words, Abdulrahman. It's truly rewarding to know you feel confident and safe using our service, and we’re grateful for your trust and support. We're committed to maintaining that reliability every step of the way.
Brilliant and easy to use. Saves lots of money and enabling me to purchase from US suppliers that would not ship to UK/Europe directly
Thank you, Darrell, for your kind words! We're thrilled to hear our service makes shopping easier and more affordable for you, and we look forward to continuing to support your international purchases smoothly. If there’s ever any way we can improve your experience even more, don’t hesitate to reach out.
So helpful and very lovely customer care thank you so much to your team
Thank you, Abdullah, for your kind words—our team truly appreciates hearing that their care made a difference. We're here to make things as smooth as possible for you every step of the way! Looking forward to assisting you again soon.
The service is exceptional and it's awesome to be able to consolidate more packages!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Hiba, for your kind words and for taking the time to share your positive experience. Nora is delighted to have been able to assist you promptly, and we genuinely appreciate your trust and support!