Overview
Stacees has a rating of 4.5 stars from 1,582 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stacees most frequently mention customer service, prom dress and great quality. Stacees ranks 4th among Prom Dresses sites.
Instant Feedback
I have bought 3 dresses in the past. Purchasing 2 more! Love the quality, pricing, customization/tailoring, speed of delivery, and customer service! Thank you!
I ordered 3 bridesmaid dresses for my daughters wedding. They arrived quickly. Sizes were accurate. Beautiful dresses. Well made. Color is exactly as pictured. Fit perfectly
Dear Michelle,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
Best regards,
Stacees Customer Service Center
Well exceeded my expectations. Very well made and exactly like picture, unlike other sites. This saved us going to all the shops and high pressure salespeople
Dear Amber,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
Best Wishes
Stacees Customer Service Center
I was a little nervous buying my daughter's first formal dress online, but I was stunned at how beautiful it was when it arrived. It was perfect and fit her like a glove.
Dear Angela O,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
Best Wishes
Stacees Customer Service Center
This dress was perfect when it came. It came sooner than it was expected. We were hesitant to purchase online but it turned out great! Staff checked up to see if everything was good.
Dear Similo,
I'm glad you are satisfied with our products and services. Customer satisfaction is our greatest satisfaction and return, but also we have been in the intention of hard work.
We will make more efforts to improve our shortcomings and bring better products and services to our customers.
Best regards,
Stacees Customer Service Center
Get the dress sis, you won't be disappointed. It was more beautiful in person and my mother looked stunning. I bought this dress for my mom to wore to her surprise 65th birthday party.
Dear Latoya,
Thank you for your affirmation, as the saying goes, attitude determines everything, details determine success or failure, we will do a good job on each dress with our heart. Looking forward to serving you again.
Have a nice day!
Stacees Customer Service Center
SM*******717
My daughter looked beautiful in her dress. The strappy back was so cute. Shipping was delayed even though I paid more for it to arrive sooner. Otherwise, I am very happy.
Dear Ashley,
Thank you for your affirmation, as the saying goes, attitude determines everything, details determine success or failure, we will do a good job on each dress with our heart. Looking forward to serving you again.
Have a nice day!
Stacees Customer Service Center
The ordering process was seamless and easy. The dress fit like a glove. The straps were a little loose but nothing a couple safety pins couldn't fix. I would order from Stacees again!
Dear Rosa,
I'm glad you are satisfied with our products and services. Customer satisfaction is our greatest satisfaction and return, but also we have been in the intention of hard work.
We will make more efforts to improve our shortcomings and bring better products and services to our customers.
Best regards,
Stacees Customer Service Center
SKU:S*******P
I bought this dress in the color lilac which turned out beautiful. I was a little worried my chest wouldn't fit but it turned out fine. I bought it in an american size 18. The dress arrived on time and in great condition! Just in time for my BFD fae photoshoo
Very good quality dress and prompt shipping, extremely satisfied with our purchase. My daughter looked gorgeous on her Homecoming dance with the dress purchased, thank you Stacees!
Thank you for your review.
Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Thank you again for your support! If you need any further assistance, please contact us.
Dress was extremely beautiful but took longer than it should have. I received my dress 3 months after the purchase. Was a close call arrived a day before the event…
Hi dear,
We are sorry that we did not satisfy you. We will work hard to improve our service and hope to satisfy you next time.
Best Wishes
Stacees Customer Service Center
The process was straightforward, the dress had amazing quality, it fitted perfectly, it looked just like it did in the picture, I felt like a princes. I would DEFINITELY use again and recommend stacees to everyone. SS*******112
Thank you for your review.
Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Thank you again for your support! If you need any further assistance, please contact us.
It was straightforward, the quality was amazing, they were sweet, the dress fit perfectly, I felt like a princess, I was in love with the dress. I will DEFINITELY use and WILL recommend Stacees again 100%.
Ordered a dress from my daughter's senior prom. The dress was made to fit her perfectly. She looked absolutely stunning. Great communication with the company through the process.
Dear Cheryl,
I'm glad you are satisfied with our products and services. Customer satisfaction is our greatest satisfaction and return, but also we have been in the intention of hard work.
We will make more efforts to improve our shortcomings and bring better products and services to our customers.
Best regards,
Stacees Customer Service Center
My daughter had her eye on this dress for quite some time. She absolutely loved it once it arrived in person. She got many compliments on it. Highly recommend!
Dear Kristen,
Thank you for your real feedback, your satisfaction is our greatest joy, we will try to improve our work and bring you a better shopping experience next time, I also believe that your real feedback will help the people in need. Thank you again for choosing Stacees.
Best wishes
Stacees Customer Service Center
The dress is well made (quality) and it fit as if it was tailored especially for my daughter. Service was great and we would purchase from Stacees again.
Dear Natasha,
Thank you for your positive comments,. We are glad to hear your recognition of the quality and service of our goods. Your affirmation is our greatest encouragement, and we will continue to improve ourselves, and strive to make our services better!
Best Wishes
Let me start off with saying this site had the MOST accommodating and amazing customer service! I was floored. Long story short, my original wedding dress (from another shop/store I forgot to specify, so I edited this in; I don't want them thinking they messed something up cause they absolutely did NOT) arrived an absolute disaster only a MONTH before my wedding (Friday the 13th, October, 2023). It came in a completely wrong color, wrong fabric, botched basically in a couple more ways, and I was scrambling to find a new dress. A couple people in a bridal Facebook group recommended here. So after messaging with their online chat a couple times, moving around my budget a little, and figuring out measurements, I ordered! I went a size up in case, since tulle can be restricting, and ended up having to pin my straps in the back and my waistline. I paid extra for rush ship and rush tailoring, and they held to it; even got it done EARLY! My dress arrived in like 7-8 days instead of 10-12! Great quality, amazing attention to detail (even with all my additional wanted requests like a button back with zipper under instead of corset and different hollow to hem height), and was lightweight. If I ever need a formal dress or hear someone else does, I will recommend here! Bravo!
Dear Ivy,
Thank you for your real feedback, your satisfaction is our greatest joy, we will try to improve our work and bring you a better shopping experience next time, I also believe that your real feedback will help the people in need.
Thank you again for choosing Stacees.
Best wishes,
Stacees Customer Service Center
It was easy, wide variety choices and custom made which was great as my daughter is quite petite. Service is quick and very reasonably priced. I am a very happy customer for the past two years!
Dear Victoria,
Thank you for your real feedback, your satisfaction is our greatest joy, we will try to improve our work and bring you a better shopping experience next time, I also believe that your real feedback will help the people in need.
Thank you again for choosing Stacees.
Best wishes,
Stacees Customer Service Center
Bough a dress back in the fall for the Taylor Swift concert, not only did I love it but I received so many compliments on it.
Dear Emily,
Thank you for your positive comments,. We are glad to hear your recognition of the quality and service of our goods. Your affirmation is our greatest encouragement, and we will continue to improve ourselves, and strive to make our services better!
Best Wishes
Stacees Customer Service Center
I love the dress I ordered. The sparkles are so pretty but if you aren't a big fan of glitter getting almost everywhere, I suggest buying a solid colored dress lol.
Dear Rayanna,
Thank you for your affirmation, as the saying goes, attitude determines everything, details determine success or failure, we will do a good job on each dress with our heart. Looking forward to serving you again.
Have a nice day!
Stacees Customer Service Center
My dress was just as advertised and even more beautiful on me. Great quality fabric, perfect stitching. I will definitely order ALL my future event dresses from Stacees.
SM*******491
Dear Lakeisha,
Thank you for your positive comments,. We are glad to hear your recognition of the quality and service of our goods. Your affirmation is our greatest encouragement, and we will continue to improve ourselves, and strive to make our services better!
Best Wishes
Stacees Customer Service Center
My dress was just as advertised and even more beautiful on me. The fabric was great quality and stitching was perfect. I will definitely order ALL my next future event dresses from Stacees.
We provide our customers with a wide range of high quality wedding dresses. Each of our wedding dresses bridesmaid dresses, mom dresses, evening dresses and prom dresses will be presented to our customers with unique style, tailor-made design and attentive service. At stacees, we have our own wedding dress factory with a professional design team and a complete wedding dress production and manufacturing process.
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- Newark, DE
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Valerie,
Thank you for your review. Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make your shopping experience better.
Thank you again for your support! If you need any further assistance, please contact us.
Sincerely!
Stacees Customer Service Center