SSLs.com

The cert itself is great, the checkout was easy. Feedback would be:
1- I'm sure there are a lot of Windows people, please send them or write up how to add the folder for the IIS server if they choose the "file" method for confirmation to receive the cert. I had to wander around to figure out that the format presented is not the same for Windows as Linux,and then where to go to create the folder wanted.
2-I was very disappointed that I had to expose the web site to the outside world in order to get verification. I'm working in a lab, where we need certs, but not for outside use, only internal to either a campus, a company, or the lab. How is it not possible to run a file, get a code or response, and enter that in for verification? Seems silly to me. In the end, you forced me to create an email system, then an email, for one cert.

The new website design is HORRIBLE. The design of the past was perfect. The site was easy to use. The certificates were much, much easier to compare. It was much easier to get an overview about the certs and pricing as well as features.

The NEW page here is just very terrible now. To messy, the font and boxes are just way to big. The nice overview function you guys had in the past - gone. Terrible. I will look for an alternative in the future. This website usability is just really, really bad.

I hope you guys can REVERT this bad choice and go back to the old design. I hope you guys can work with this honest feedback and criticism.

The shopping experience with SSLs has been very smooth. I was actually in over my head with this and the 1st purchase wasn't the right product for my needs. I thought it was going to be a big hassle and involve days of waiting to get a refund. Instead the process was completed immediately with 100% of my money put into my 'funds' on my SSLs account. I also had the choice to deliver the refund back to the original Paypal account.

My 2nd purchase was the correct product and I'm happy to say that after a short learning curve(kinda steep!) I have now got 4 of the 12 SSLs installed and working as they should. I'll have the rest installed today. Many many thanks to the support desk for their professional and courteous manner that my bumbling efforts were resolved.

I 100% recommend SSLs as a great place to do business.

Easy. Cheap. Good.

There appears to be some ongoing problem with the order. You send a confirmation email to a non-existing email account which I did not provide to you and you said you would call me to confirm my ownership to a phone number which is only answered by voicemail. If you're going to send a confirmation email, you must send it to and email which EXISTS and which I provided. If you're going to call, make sure you tell customers IN ADVANCE that you intend to make a live phone call so you'll get a phone number which can be answered by that person.

I contacted support a few times as things progressed. The only feedback I'd give other than the rating is 1. It wasn't clear to me until I asked that on a multidomain cert all files must be uploaded before any take effect (one domain was new and did not yet have its DNS configured), and 2. The link in the email for installation instructions simply brings up a generic Comodo page. Having found the installation instructions, I note they should be updated to offer adding the settings to domain.conf Apache files as an alternative to the high-level Apache config file.

Easy to install SSL cerificate from ssls.com and quick activation of cerificate. Activation takes less than 10 minutes with clear instructions.

2 little problems:
1) At my purchase entry point I was not told that the certificate's only possible subdomain would be 'www' and I needed 'secure'; I didn't discover that until after I had bought it. Luckily, SSLs.com's engine used the CSR's FQDN as the root domain, so the cert still works (for secure.domain... and, rather ridiculously, www.secure.domain...).
2) On the "upload a file to complete activation" page there is (currently) no instruction to look for the cert as an email attachment to the email address specified in the CSR.

This is just a great service. First, these are real SSL 2048-bit certificates. The process for creating a certificate couldn't be easier: you don't even have to create a certificate signing request (CSR), the SSLs web site does it for you (unless you want to upload your own CSR). Then you have to verify that you have possession of the domain name by either receiving an email or installing a special file on the server that SSLs can pick up. Once these steps are successfully completed, you are sent your certificate. The whole process takes under 15 minutes. The certificates work great and the prices don't make you think twice about using SSL for all of your web sites.

The shopping experience was fantastic. The instructions to get the certificate working on the website are a little confusing. I don't know who, but someone is using different words that makes it confusing. I haven't been able to upload the certificate yet... I'm still working on that, 3 days later.

I'm sure that there is just something simple that I'm missing, and after I get the certificate properly uploaded it will be fine:-)

First and original comment:
I've payed but it is unclear for which domain name. It looks like I first have to pay and then select the domainname. Your site is not very clear, and certainly not for the not-so-tech-savvy.

And now (week later):
Yes, it appears that you first have to pay and then you specify the domainname.
So, in the end I got what I paid for, but the User Interface Designer of your Webshop should look in to this, because this is too confusing.