SSLs.com

Product is what I expect for price paid (or better). Process for installing cert was confusing. I finally figured it out but better documentation would help a lot. Overall, it's a good product at a good price, and hopefully if I do it again, I'll remember the steps.

Good customer service. However, I could not enter a correct phone number because you are using a dropdown for the area code, and mine was not included (214). What kind of programmer does that? Yes, I was a web programmer. I warned you of this problem a year ago, but it never got fixed.

Great experience so far. I already activated some certificates and everything works great. No problems. I found it a great value option for downloading complete package from ssl website. No additional work is needed, everything works out of a box.

I've had to try many times till accomplish the buying due to messages rejecting my credit card(which is ok, by the way). I opened a ticket but I didn't get no satisfactory answer. Today I got the renew with the same credit card, datas, etc.

The interface for adding extra domains to a multi-domain certificate during the ordering process needs to be more clear so that i don't have to repeat the process until i notice that i forgot to press the +add button. Otherwise works like a charm with fast verification and delivery. A new cert can be installed within less than 20 minutes on a good day. More power to SSLs.com!

The payment form was troublesome. It said "Please select from drop down list of countries" but no drop down list appeared. I had to mess with it awhile and as I am busy, I almost gave up and went somewhere else. In the end I got it to work though.

Now this form is getting weird. Name and Email shows [ object HTMLInputElement] I have not entered certificate details and you want to follow me up? Too early, too confusing at this moment.

It needs my email? Am I not logged in or what? Confusing.

Smooth and easy. A bit more assurance would be great during the purchase process (like this "You can enter the domain details and upload the CSR after you've completed the purchase", or something similar)

We had an issue with getting the code for the Site Seal, but that seemed to be a Comodo issue, not SSLs.com. They resolved it quickly with a phone call. Otherwise the process was fairly smooth and efficient.

Easy to buy, hard to activate, not because of SSLs.com but because it required a higher level of technical expertise than I realized going in. A little warning from somewhere would have been appreciated.

I'm our regular customer. 4-5 times per year I purchase wildcard and regular certificates on behalf of my company from corporate account. And now I want to purchase few certs for me personally. Thank you for great service.

Two months back, I had to get to customer support for getting the certs done for new domain suffixes e.g.tech,.place etc. Already the support is now in so one can activate the cert right from the website. Great experience continues, and hope to continue seeing this in future.

It was good and fast. The only thing I didn't like it the fact that after renewing my wildcard ssl certificate I didn't know what to do next. I didn't see any instructions for further actions. Do I need to activate it and replace the old one? If so, how this is different than purchasing a new certificate? (I though renew is auto extend the certificate expiry date).

Regards,
Sahar

Guys,

You're support is best ever seen <3
Last year it was really top, professional, quick and solution-oriented. This year it's the same top quality, WOW!

I must say, with this support I wouldn't change you if they paid me!

Thank you and thanks to lovely super-professional support!

I have dealt with you before and have several more SSL certificates that I will be buying tonight or tomorrow. Your prices are the best and tech support was awesome when I needed it the last time. Hoping it will be as good this time.

SSL is all new to me. The site has been helpful with its options and information. The purchase was easy but I had problems installing the certificate. Online chat help was fantastic. Patient and helpful, resolved my issue and helped me finish my certificate install.

I made a good by buying from this website. My domain registrar sells the same COMODO SSL certificate for 4 times more expensive. The customer support is the best I have ever seen. They helped me with the choosing of the right certificate and with the installation.