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SSLs.com

Overview

SSLs.com has a rating of 4.8 stars from 10,113 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SSLs.com most frequently mention and good experience. SSLs.com ranks 2nd among Online Security sites.

service
8
value
8
shipping
6
quality
7

Instant Feedback

71,749 reviews
How would you rate SSLs.com?
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Paul A.
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Buying a certificate is *super* easy and the instructions are incredibly clear. To help those set up SSL on their own server (and send some future orders over to you guys), I wrote a blog post detailing the process while also including information on how to get an A+ SSL rating: https://dsgn.io/thoughts/post/set-up-your-apache-server-with-ssl. I will definitely be ordering again in the future.

Date of experience: September 18, 2015
Kayson W.
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Low price usually implies poor quality, however SSLs.com is an exception. The payment process is intuitive and easy to use, the How-To guidelines are easy to follow. Delivery was very quick. One of the smoothest online shopping experiences I've had in recent years.

Date of experience: June 20, 2016
Mary P.
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This is the seventh SSL certificate I have installed. Everyone has given me problems and this one is still not resolved. I do not believe that your customer support knows much more than I do. They try to help me but in the end I always have to pay my Systems Admin to get things working properly.

Date of experience: September 3, 2015
Phil K.
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My only concern was that the site *almost* felt a little bit like a scam, until I saw it was made by the same people who make Namecheap, my registrar of choice. I think the prices are just so much better than listed elsewhere that I was skeptical for a brief minute.

Date of experience: January 9, 2014
Edgar W.
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Excellent customer service
November 19, 2019

Excellent customer service. The only slight thing I would like to see fixed is the domain issuing process. The part where you download the provate key could be clearer. For example, why not include it it the download of the other keys? I was having problems with this, but your excellent support department helped me through. Cheers!

Date of experience: November 19, 2019
Kalmer P.
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Excellent Service and i have successfully installed the SSL Certificate on one of my Online Channels. Should you be interested in deploying some of these channels for lead acquisition campaigns (such as landing pages for paid campaigns), www.adservice.online.

Date of experience: February 5, 2019
John S.
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Keep your prices low (as they are)
May 10, 2018

Keep your prices low (as they are). The fact someone with knowledge can create their own SSL certificates that are just as secure but aren't "verified" know how easy it is. Those individuals (as I) feel like we are getting ripped off when we have to pay a high price just so the certificate is "verified".
Your price(s) and service made my day.

Date of experience: May 10, 2018
Wiley K.
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I'd used another 'cheap ssl' provider previously and never ended up getting a functional SSL Cert. Their customer service also never responded to my emails, so it was money wasted. Using ssls.com was quick, affordable, and effective. Thanks!

Date of experience: May 12, 2020
Haidar K.
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Checkout process was confusing
June 3, 2014

Checkout process was confusing - got to the point where I put in credit card, showed shipping info on the confirmation page with no obvious way to update it if it was wrong - I had to dig around to figure it out - should have a like that says "edit" on the confirmation page. Otherwise, it was OK

I know you don't have any control over COMODO, but their verification process was a nightmare, and very ill-explained. Next steps are not obvious, so it produced delays. Luckily I was persistent and got everything figured out.

I always dread SSL renewal time, it always takes more time than it should. I wish we didn't have to deal with multiple companies throughout the process

Date of experience: June 3, 2014
GD N.
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Purchase and renewal process easy and straightforward; instructions for installation could benefit from a short high-level description of components and their purpose in addition to the multiple step-by-step options. Step-by-step instructions are fine if you call into one of the standard niches (and if they also provide sufficient context; a few do not), but a brief overview of the purpose of each file, where it's generated, and and how SSL works would be helpful to adapt instructions to a non-standard setup. SSLs.com customer followup efficient and complete.

Date of experience: December 26, 2019
Regev N.
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All good, very efficient
July 3, 2018

All good, very efficient.
Would be really nice to be able to manually trigger the domain verification (when using a file) since otherwise, as a customer, you just sit there and wait, not knowing if it will be done in a minute or tomorrow.
I had to shut down the site in order to make this file available and had to contact the support in order to check when the validation will take place.

Date of experience: July 3, 2018
Graham C.
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Please don't change
April 8, 2015

Please don't change. I may at last have found a cert supplier with sensible no-nonsense prices and services. A HUGE range of products and a nice, quick and efficient delivery service. I'll buy a few more and then start moving all my Certs over to you from my current provider.

Date of experience: April 8, 2015
Bert W.
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Pricing is good
March 16, 2020

Pricing is good. But your service is not for the faint hearted. It takes a good reading into SSL-documents to understand everything. You might want to consider updating your documentation and keeping the novice user in mind.
It was for example quite unclear what the files were.
Difference between Key, Cert and CA-Cert was unclear. And the verification step brings you to a different website. The way the different websites work together was also quite unclear.

Date of experience: March 16, 2020
Jonathan T.
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Good easy cheap purchase
April 1, 2017

Good easy cheap purchase.

One comment, when authenticating with a file, it does not tell you what to do after that step. It turns out you just have to wait 20 minutes or so, but that was not clear and I was left wondering what was the next step.

Date of experience: April 1, 2017
Joseph W.
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Well, I haven't really finished getting my certificate so this is kind of awkward, my boss is standing here waiting for me to complete the order and you are asking me survey questions? Other than that, I like the process.

I typed the above comment when I was still in the middle of ordering. Two days later they sent me an email asking me to confirm I received my order and the link brought me back to a survey. They really like collecting customer feedback.

Date of experience: February 24, 2014
Michelle K.
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Process was not really clear once I purchased
October 7, 2015

Process was not really clear once I purchased. It broke my site - even after manual databasee and code updates. I have a software engineering background, so I can't image an average person trying to incorporate. I am going to cancel my order

Date of experience: October 7, 2015
Jeff P.
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It process was a little confusing as I did not know how the flow of purchase to request worked.
If not for the low cost, I would not have purchased from this site based on the pay-first, get later flow.

Date of experience: November 15, 2018
Andrew L.
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The installation was tricky
May 25, 2016

The installation was tricky. Luckily I've already done this in the past (about a year ago), so I remembered I needed to create a bundle certificate. Unfortunately, when I searched for installation instructions, Google pointed me to an article that no longer exists on comodo's knowledgebase.

Date of experience: May 25, 2016
William C.
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Hey we got it done
July 30, 2020

Hey we got it done. The install had to be done through the cPanel interface on GoDaddy.com.
Its good. Not entirely surprised, but Mozilla doesn't think much of the certificate, but it is all I need for my members right now.
Thanks

Date of experience: July 30, 2020
Luca C.
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Can't beat the price, I was done with my order in minutes, everything worked great, had one question that was answered in minutes by a courteous live chat rep. I have received better service than I was enjoying from a different provider and -- hear this -- I am pay 15 times less (yes, I was paying the same service 15 times more!).

Date of experience: October 16, 2015