SquareTrade

What a waste of time. Long drawn out process with little results. By the time you actually get through the online process then call be transferred all over. Told them I did everything they requested and then they wanted me to do it over the phone wipe the Tv clean and put all the info back in for a 3rd time when the Tv is just shot. Could have just bought a new TV for all the hours wrapped up into this BS scam. Never buy a warranty from them.

I would have given a minus score if possible. I had been working with them to honor my warranty for 3+months, easily 20 correspondence via email and phone. Plan to be on the phone 30 minutes each time before even speaking to someone! They continued to ask for the same pictures, receipts and warranty numbers even after they email me it was received. They dont want to pay and I believe they think they can where you down. They have decided they won't honor my warranty (11/07)because it was outside the 90 purchase they require. I started this process in August and now, 11/22/22 they are delaying the return of an invalid warranty. Remodeling my house from mold was easier than this! HORRIBLE COMPANY!

The worst experience. They just ask a lot of questions and confuse people. And they give excuses not to pay. In the end you have nothing covered. According to your system, it is not covered. And you call and no one helps you.

Purchased an extended warranty for a GE refrigerator. First challenge was deciding if it was a GE warranty or SquareTrade claim. SquareTrade eventually approved the work by a GE factory tech, but now won't pay. They keep rejecting my receipts, either saying they look altered or don't contain sufficient information, hoping I'll give up.

If you file 2 or more claims they deny your claim and you can't get in touch with them. Why pay for a warranty if you cant use it.? You can never tell when something is going to break. Horrible service and no one can tell you anything they have to wait days for an email.

After writing a review square trade customer service call me and agree send me 100 to fix my iPad some where's Else. And air pod they found the proof of purchase. And warranty both pairs and cash out the broken pair.

After going through a $#*! show of them saying my account didn't exist and not being able to find my protection. I was finally able to get in touch and put in a claim to them. They then decide to refuse my claim on something that was covered and try to give me a $7 dollar refund for a $200 product. This was after having to call multiple times because of people hanging up on me. I will never use SquareTrade again and if this type of service is what I can expect from someone under the Allstate umbrella I will never use Allstate either. I hope it was worth it for them to spend $1.4 million to give bad experience.

Bought a refurbished ebay computer from TechLeaf. Crashes all the time. Outside 30 day return window so tech leaf and ebay won't help. Must use the HORRIBLE Allstate Square Trade warranty. First they had me backup all of my files and insisted they would walk me thru fixing it. It would not even properly run the diagnostics. He put me on hold for 25 minutes and the call was disconnected. He did call back and only offered a portion of the amount I paid for it. I yelled. HE "made an exception" and only then did he continue to submit the claim for full amount. As an american, i resent this crap to have to deal with crap asian companies whose favorite thing to do is waste my time. Allstate should be boycotted for wasting my time and i will NEVER buy a TechLeaf computer ever again. I could not even leave them a bad review. Don't buy ebay refurbished. IT SUCKS.

Your not in good hands with All State (square trade) They rejected my claim on a Tablet. Battery not charging, keeps crashing. They say to reset it to factory settings. Um DahhhIIIII. Ive been around long enough to know resetting does not help the battery. BUT I did do all the tricks I can think of and what Square Trade said to do. Even before the mentioned it. I had my Tab for almost 3 years and now its dying

Xmas gift failed. Sent Square Trade a copy of their receipt for the "insurance". Obviously they had to have been involved with the original purchase before they created an insurance document. They continually refused to pay because there was no receipt for a several year old Christmas gift which was identified. Save your money if you are giving a gift.

I purchased a Squaretrade warranty for $120 at Costco when I bought my cell phone. The coverage included cracked screens. I needed a repair and filed a claim. I was told that the $120 insurance plan that I had purchased applied to a $25 cellphone case I purchased when I bought the phone, not the phone itself. Seriously. This is a disreputable company and don't expect them to honor your warranty if you buy it. Waste of money.

I bought AirPods and protection plan at Walmart. The AirPods broke. Apple replaced, gave me the documents to claim. Squaretrade approved the claim, but use delay tactics and won't pay out. I keep calling, texting, emailing, they assure me I'll get payment within 1-3 days, but it's always "in process". I have not received my claim, it's been close to a month.

I bought a camera on ebay and purchased the SquareTrade protection. They put in a tracking # which doesn't make sense since there is nothing to send. Seller lied and said I had cancelled purchase. Eventually, at my insistence, he changed that and said that the final unit was damaged when being packaged which also doesn't seem truthful since the one item was a lens so what final unit? I have written to SquareTrade asking for a refund since there is nothing to warranty since the camera was withdrawn. Am not getting an answer. In response to their original email, I only get a notice that the return email address doesn't work.

PLEASE don't waste your time purchasing a square trade warranty. They are completely garbage- horrible. My daughter was asleep in her bed when the bed collapse and screws were out. She's 6 years old and 65 lbs. I sent over several pictures as they asked and yet they continued to say they needed more pictures. I finally called and was told send over more. When in reality they were trying to avoid sending a new bed. I decided to purchase another bed from Walmart without warranty. Horrible company

Bought the warranty for my office funiture and don't like anything about it. Will never buy it for any of my purchases.
Have submitted numerous screenshots of the purchase from Amazon's app with the details requested, but AllState/SquareTrade insists they will not honor the warranty. One agent kept me on for 30 minutes and said they will, and "the backroom" office sent an email hours later saying they won't.
Ridiculous!

You buy the plan think your item is covered it takes months to get anywhere. Then they tell you oh here is a gift card sorry we couldnt fix your item not worth it. I dint pay with a gift card what in the world is this. I would like to find out what can be done about this

Do NOT purchase SquareTrade or Allstate protection plans for Apple products. They are now offered at Costco in place of Apple Care. They do not repair the devices and replace parts with cheap knock offs which devalue the decide for trade in value. They are NOT available 24/7 and it is a painful process to file a claim. And then you get bad results.

You're definitely better off not even buying it. These people have giving me the run around for days about repairing a phone. I drove 45 minutes to the repair shop they made me go to only for the repair shop to have never even heard of square trade and the repair shop actually damaged the phone further. Went in for a cracked screen now phone won't even turn on