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SpyFly

Overview

SpyFly has a rating of 4.2 stars from 7,880 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpyFly most frequently mention great app, good info and phone numbers. SpyFly ranks 3rd among Background Check sites.

service
17
value
23
shipping
8
returns
10
quality
23
This company responds to reviews on average within 5 days
How would you rate SpyFly?
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Illinois
3 reviews
0 helpful votes
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Finding family and friends who have been trying to find

Date of experience: May 10, 2023
California
1 review
0 helpful votes
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I know one person has an arrest record and you show no records.?

Date of experience: October 30, 2019
Pennsylvania
2 reviews
7 helpful votes
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Most info accurate one of my emails was incorrect etc

Date of experience: July 8, 2020
Georgia
1 review
0 helpful votes
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Really help eased my mind with dating right now while having a young child

Date of experience: April 22, 2020
Virginia
1 review
0 helpful votes
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Soon as I purchase there's nothing to be found on the person now f****** scam

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 7, 2019
Kelli M. SpyFly Rep
over a year old

Dear Davidandrews4200@gmail.com,

Thank you for taking the time to speak with us today. Based on our conversation, we believe this issue is resolved. If we have not resolved this situation to your satisfaction, please call us 5 a.m. to 9 p.m. 7 days a week. At 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

We look forward to helping you protect your family with our service and our benefits.

The SpyFly Support Team
"Protect What Matters Most"

Michigan
2 reviews
0 helpful votes
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Nothing works right u show no real time info on anyone...

Date of experience: January 19, 2022
Kelli M. SpyFly Rep
over a year old

Dear Amber

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Oklahoma
1 review
0 helpful votes
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Wish there was more on the social profiles but I can't complain

Date of experience: May 13, 2021
Wisconsin
1 review
0 helpful votes
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Your notifications would be much more helpful if new info was highlighted.

Date of experience: March 13, 2020
California
2 reviews
0 helpful votes
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Great way to find people you haven't seen in a long time

Date of experience: July 10, 2020
South Carolina
2 reviews
0 helpful votes
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Some of the information isn't accurate but most is 4 stars

Date of experience: October 30, 2021
Oklahoma
1 review
0 helpful votes
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It's Okay just figuring out what can do with this awesome tool.

Date of experience: April 22, 2020
California
2 reviews
0 helpful votes
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I found some information on myself that is inaccurate

Date of experience: November 20, 2020
Kelli M. SpyFly Rep
over a year old

Dear Deborah Warren

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

California
1 review
0 helpful votes
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There's little things like being able to print without downloading would be nice

Date of experience: May 12, 2023
New York
3 reviews
1 helpful vote
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User-friendly, easy to navigate and very informative. Have found everything I need.

Date of experience: June 6, 2023
Texas
1 review
0 helpful votes
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Im satisfied with the information that I've searched.

Date of experience: July 21, 2022
Texas
1 review
0 helpful votes
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Your information is 2 years out of date which makes service useless

Date of experience: March 13, 2020
Texas
1 review
0 helpful votes
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A popup covers most of my screen and can't be closed.

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 26, 2019
Kelli M. SpyFly Rep
over a year old

Dear Robin Wuensche,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

California
1 review
0 helpful votes
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In accurate phone numbers and some false information...

Date of experience: May 25, 2023
California
1 review
0 helpful votes
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No criminal records were included and I know them to be valid

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 27, 2019
Kelli M. SpyFly Rep
over a year old

Dear Andrea Hernandez,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Tennessee
1 review
0 helpful votes
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Some information is incorrect or attributed to the wrong relative.

Date of experience: August 24, 2021
Kelli M. SpyFly Rep
over a year old

Dear Terry,

Please be aware that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for is not publicly available. So, even if you are positive that something occurred, it’s not guaranteed that the information has been digitally archived correctly by the court system or governing agency so it’s possible that your data is not yet available. For some people this is a good thing because negative information might be difficult or impossible to find.

In addition, every county processes their data differently and sometimes there are delays. As a member, you will be emailed with an update when any information on the people that you are monitoring changes. This way you will always be the first to be alerted.

One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend you run a check on yourself and your loved ones so that you know what information is publicly available, you might be surprised and some of the information might not be correct. In addition, you can monitor up to four people at a time so if any information changes in our database on the people you choose to monitor, you get an email alert updating you of that change.
We hope this addresses your concern. If you have any questions, please reply to this email or call us at 800-831-9235 from 5 a.m. to 9 p.m. PST 7 days a week and our friendly member support staff will be happy to assist you.

We look forward to helping you protect your family with our service and our benefits.

The SpyFly Support Team
“Protect What Matters Most”