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SpyFly

Overview

SpyFly has a rating of 4.2 stars from 7,881 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpyFly most frequently mention great app, good info and phone numbers. SpyFly ranks 3rd among Background Check sites.

This company responds to reviews on average within 5 days
How would you rate SpyFly?
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Pennsylvania
1 review
0 helpful votes
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Never usually the right person when you search phone numbers

Date of experience: October 26, 2021
Kelli M. SpyFly Rep
over a year old

Dear Tracy,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Wisconsin
1 review
0 helpful votes
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Update on all contract, people he been calling in year 02/12 throw 12/17 22.

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 19, 2022
Kelli M. SpyFly Rep
over a year old

Dear Catherine,

At SpyFly we receive our data from thousands of unique sources, each state retrieves information differently from their counties and various departments. For some records, we know exactly what crimes were committed with an accurate disposition and all related information. For others, we don't know what exact crime was committed and don't have an exact report. In addition, we have found that states have different definitions of what can be digitally archived so it is always best to call your local county court, public defender's office, or police department if you have a question about the specific classification of a criminal history. We choose to show our members all of the data that we are given even if some of it is incomplete so that our members have more information rather than less.

One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend everyone does a check on themselves and their loved ones so that you know what information is publicly available, you could be surprised and some of the information might not be correct. In addition, you can have us monitor up to four people at a time so if any of their information changes in our database, you will get an email alert updating you of that change.

If you have any additional questions please reply to this email or contact us at 800-831-9235 from 5 a.m. to 9 p.m. PST 7 days a week and any of our helpful team members will be happy to assist you further. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

We look forward to helping you protect your family with our service and our benefits.

The SpyFly Support Team
"Protect What Matters Most"

Washington
1 review
0 helpful votes
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Information needs updated some facts are incorrect.

Date of experience: May 31, 2020
Rhode Island
1 review
0 helpful votes
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So far other than address's, phone numbers you don't have much of anything else

Date of experience: June 2, 2020
Kelli M. SpyFly Rep
over a year old

Dear Rosemary,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-617-3169 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The Public Information Services Support Team
"Protect What Matters Most"

California
2 reviews
0 helpful votes
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Very thorough and good reports compared to others.

Date of experience: May 24, 2021
North Carolina
1 review
0 helpful votes
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It's amazing just wish the info was a lil more up to date

Date of experience: October 31, 2022
Pennsylvania
1 review
0 helpful votes
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Doesn't give much on social accounts like I was hoping

Date of experience: July 18, 2023
Nevada
1 review
0 helpful votes
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I really like the information readily available and it's been most helpful.

Date of experience: September 16, 2020
Indiana
1 review
0 helpful votes
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It is fun for entertainment value, but not accurate
September 15, 2020

It is fun for entertainment value, but not accurate

Date of experience: September 15, 2020
Washington
1 review
0 helpful votes
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Great
September 24, 2023

Great. Not always 100% up to date but it's good enough

Date of experience: September 24, 2023
Florida
1 review
0 helpful votes
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Nothing accurate and outdated if its not even true

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 7, 2019
Kentucky
1 review
0 helpful votes
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Doesn't give up to date report on address or Phone numbers

Date of experience: April 9, 2020
Idaho
1 review
0 helpful votes
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Arrested in Creek and Tulsa counties recently, 2019 & 2020.

Date of experience: March 20, 2020
California
1 review
0 helpful votes
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Its not bad
March 29, 2020

Its not bad. But how accurate is all this information.

Date of experience: February 28, 2020
Montana
1 review
0 helpful votes
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Awesome its fast and may not be all accurate but
September 9, 2021

Awesome its fast and may not be all accurate but
close.

Date of experience: September 9, 2021
Michigan
1 review
0 helpful votes
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This site gave nothing but name and address, some family member names.

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 19, 2019
Kelli M. SpyFly Rep
over a year old


Refund Confirmation

Dear Nneka Steele,
A refund of 1.00 was applied to your credit card on 12/19/2019 9:50 AM. Depending on how your bank processes these refunds, it may take between 2- 5 business days for this refund to appear in your bank account.

We sincerely hope that this refund has resolved this matter to your satisfaction.

The SpyFly Team

New York
1 review
0 helpful votes
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New here still learning the truth about people I know

Date of experience: April 24, 2023
Georgia
1 review
2 helpful votes
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This site is very helpful. Customer service helps you to get the most of your subscription.

Date of experience: August 27, 2014
Florida
1 review
0 helpful votes
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Scary how much you can find out about people online for $2

Date of experience: October 23, 2020
North Carolina
1 review
0 helpful votes
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This service is a waste
December 11, 2019

This service is a waste. You don't tell anything that I was looking for

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 11, 2019
Kelli M. SpyFly Rep
over a year old

Dear Shannon,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-719-2498 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The Search Public Records Support Team
"Protect What Matters Most"