business logo of SpyFly

SpyFly

Overview

SpyFly has a rating of 4.2 stars from 7,881 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpyFly most frequently mention great app, good info and phone numbers. SpyFly ranks 3rd among Background Check sites.

This company responds to reviews on average within 5 days
How would you rate SpyFly?
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Wisconsin
2 reviews
0 helpful votes
Follow Kelly E.
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Contact information is all old and no current address or number.

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 8, 2019
Kelli M. SpyFly Rep
over a year old

Dear Kelly Diener
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

California
1 review
0 helpful votes
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The most comprehensive info I've ever been able to find on anyone. And accurate.

Date of experience: September 11, 2020
Michigan
1 review
0 helpful votes
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There were a few names I put in and nothing would come up. Was not happy about that

Date of experience: September 11, 2020
Kelli M. SpyFly Rep
over a year old


Dear Tammy Allen

Thank you for taking the time to speak with us today. Based on our conversation, we believe this issue is resolved. If we have not resolved this situation to your satisfaction, please call us 5 a.m. to 9 p.m. (Pacific Time) 7 days a week. At 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

We look forward to helping you protect your family with our service and our benefits.

The SpyFly Support Team
"Protect What Matters Most"

California
1 review
0 helpful votes
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., havent been able to get in touch with Janet at any of your info locations Marty

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 4, 2019
California
1 review
0 helpful votes
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Good experience...
June 12, 2020

Good experience... worried about being unable to get my info and searches off of this database.

Date of experience: April 25, 2020
California
2 reviews
0 helpful votes
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It needs to be more detailed, like employment and relative

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 3, 2019
Illinois
1 review
0 helpful votes
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Some of your information is not updated and or correct.

Date of experience: April 5, 2020
California
1 review
0 helpful votes
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Way better app than other and cheaper really easy 2

Date of experience: August 12, 2020
Oklahoma
1 review
0 helpful votes
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Thank you for your time and consideration in this matter is greatly appreciated

Date of experience: September 20, 2019
Colorado
1 review
0 helpful votes
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This is great tool to help you with your information
September 23, 2019

This is great tool to help you with your information

Date of experience: September 20, 2019
Maryland
1 review
0 helpful votes
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So far, you're better than all the rest
But, past jail history is non-existent

Date of experience: August 11, 2020
California
2 reviews
0 helpful votes
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Marriage and Divorce information would help for online date sites

Date of experience: August 11, 2020
Georgia
1 review
0 helpful votes
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It's ok
April 3, 2020

It's ok. Not including most details of known arrest records and addresses

Date of experience: March 4, 2020
Massachusetts
1 review
0 helpful votes
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Seems like it's giving good info
March 26, 2023

Seems like it's giving good info. I have to wait for results.

Date of experience: February 24, 2023
California
2 reviews
0 helpful votes
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No driver license on anyone
April 16, 2022

No driver license on anyone. Can't find my own name. Dissatisfied.

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 17, 2022
Kelli M. SpyFly Rep
over a year old

Dear Marilyn,

At SpyFly we receive our data from thousands of unique sources, each state retrieves information differently from their counties and various departments. For some records, we know exactly what crimes were committed with an accurate disposition and all related information. For others, we don't know what exact crime was committed and don't have an exact report. In addition, we have found that states have different definitions of what can be digitally archived so it is always best to call your local county court, public defender's office, or police department if you have a question about the specific classification of a criminal history. We choose to show our members all of the data that we are given even if some of it is incomplete so that our members have more information rather than less.

One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend everyone does a check on themselves and their loved ones so that you know what information is publicly available, you could be surprised and some of the information might not be correct. In addition, you can have us monitor up to four people at a time so if any of their information changes in our database, you will get an email alert updating you of that change.

If you have any additional questions please reply to this email or contact us at 800-831-9235 from 5 a.m. to 9 p.m. PST 7 days a week and any of our helpful team members will be happy to assist you further. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

We look forward to helping you protect your family with our service and our benefits.

The SpyFly Support Team
"Protect What Matters Most"

California
1 review
0 helpful votes
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User friendly
July 28, 2021

User friendly. Although information is not completely accurate

Date of experience: June 28, 2021
Kelli M. SpyFly Rep
over a year old

Dear Andrew,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Colorado
1 review
0 helpful votes
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Spyfly always delivers the information I am looking for.

Date of experience: May 21, 2021
Texas
1 review
0 helpful votes
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Many criminal records not recorded and address outdated.

Date of experience: October 15, 2020
California
2 reviews
3 helpful votes
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Researched my own name, lots of missing information
December 31, 2021

Researched my own name, lots of missing information.

Date of experience: December 1, 2021
Kelli M. SpyFly Rep
over a year old

Dear Michael Jones,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Missouri
1 review
0 helpful votes
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Fun and makes me feel a bit more secure at the same time.

Date of experience: July 26, 2022