business logo of SpyFly

SpyFly

Overview

SpyFly has a rating of 4.2 stars from 7,881 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpyFly most frequently mention great app, good info and phone numbers. SpyFly ranks 3rd among Background Check sites.

This company responds to reviews on average within 5 days
How would you rate SpyFly?
grey star
grey star
grey star
grey star
grey star
Indiana
1 review
0 helpful votes
Follow Steve L.
Unfollow Steve L.
Send Message
Share Review
Report Review

Quick easy and very good profile work
May 17, 2021

Quick easy and very good profile work. Wish it could be free somehow.

Date of experience: May 17, 2021
Florida
1 review
0 helpful votes
Follow Maricka R.
Unfollow Maricka R.
Send Message
Share Review
Report Review

Helpful info
May 15, 2020

Helpful info. Would be nice if Canada was included

Date of experience: May 15, 2020
Texas
1 review
0 helpful votes
Follow Angela S.
Unfollow Angela S.
Send Message
Share Review
Report Review

On my personal report there is definitely some inaccurate information.

Date of experience: May 16, 2020
Ohio
1 review
0 helpful votes
Follow Beverly D.
Unfollow Beverly D.
Send Message
Share Review
Report Review

Good I would like to continue my search please
This is unnecessary

Date of experience: May 16, 2020
New York
1 review
0 helpful votes
Follow Kim B.
Unfollow Kim B.
Send Message
Share Review
Report Review

Information is not up to date for the last 6 months

Date of experience: October 6, 2023
Tennessee
1 review
0 helpful votes
Follow Terry R.
Unfollow Terry R.
Send Message
Share Review
Report Review

Some information is incorrect or attributed to the wrong relative.

Date of experience: August 24, 2021
Kelli M. SpyFly Rep
over a year old

Dear Terry,

Please be aware that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for is not publicly available. So, even if you are positive that something occurred, it’s not guaranteed that the information has been digitally archived correctly by the court system or governing agency so it’s possible that your data is not yet available. For some people this is a good thing because negative information might be difficult or impossible to find.

In addition, every county processes their data differently and sometimes there are delays. As a member, you will be emailed with an update when any information on the people that you are monitoring changes. This way you will always be the first to be alerted.

One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend you run a check on yourself and your loved ones so that you know what information is publicly available, you might be surprised and some of the information might not be correct. In addition, you can monitor up to four people at a time so if any information changes in our database on the people you choose to monitor, you get an email alert updating you of that change.
We hope this addresses your concern. If you have any questions, please reply to this email or call us at 800-831-9235 from 5 a.m. to 9 p.m. PST 7 days a week and our friendly member support staff will be happy to assist you.

We look forward to helping you protect your family with our service and our benefits.

The SpyFly Support Team
“Protect What Matters Most”

Georgia
2 reviews
0 helpful votes
Follow Jeron V.
Unfollow Jeron V.
Send Message
Share Review
Report Review

I would give 3 because some address were out dated

Date of experience: May 3, 2022
Texas
1 review
0 helpful votes
Follow Robert M.
Unfollow Robert M.
Send Message
Share Review
Report Review

Very detailed more information than some other sites that are similar

Date of experience: June 17, 2023
District of Columbia
1 review
0 helpful votes
Follow Barbara V.
Unfollow Barbara V.
Send Message
Share Review
Report Review

Very good I love the way it's easy to navigate through

Date of experience: November 10, 2021
Texas
1 review
0 helpful votes
Follow Jl C.
Unfollow Jl C.
Send Message
Share Review
Report Review

Finds some accurate information but a lot of it is not reliable.

Date of experience: April 7, 2021
Kelli M. SpyFly Rep
over a year old

Dear Jl,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Florida
1 review
0 helpful votes
Follow Christopher B.
Unfollow Christopher B.
Send Message
Share Review
Report Review

Pretty good
November 18, 2019

Pretty good. More information found on other sites though.

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 19, 2019
Indiana
1 review
1 helpful vote
Follow Robert D.
Unfollow Robert D.
Send Message
Share Review
Report Review

I know this person has an arrest record and you are showing they have none. Rip off

Date of experience: September 18, 2019
Mississippi
1 review
0 helpful votes
Follow Stephanie S.
Unfollow Stephanie S.
Send Message
Share Review
Report Review

Really happy finding information on family members
December 10, 2020

Really happy finding information on family members

Date of experience: December 10, 2020
Nevada
1 review
0 helpful votes
Follow Michelle I.
Unfollow Michelle I.
Send Message
Share Review
Report Review

Hardly any valid info, even on myself when I know there are active licenses. Not worth your money.

Date of experience: October 17, 2021
Kelli M. SpyFly Rep
over a year old

Dear Michelle

Thank you for your question. Please be aware that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for is not publicly available. So, even if you are positive that something occurred, it’s not guaranteed that the information has been digitally archived correctly by the court system or governing agency so it’s possible that your data is not yet available. For some people this is a good thing because negative information might be difficult or impossible to find.

In addition, every county processes their data differently and sometimes there are delays. As a member, you will be emailed with an update when any information on the people that you are monitoring changes. This way you will always be the first to be alerted.

One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend you run a check on yourself and your loved ones so that you know what information is publicly available, you might be surprised and some of the information might not be correct. In addition, you can monitor up to four people at a time so if any information changes in our database on the people you choose to monitor, you get an email alert updating you of that change.
We hope this addresses your concern. If you have any questions, please reply to this email or call us at 800-831-9235 from 5 a.m. to 9 p.m. PST 7 days a week and our friendly member support staff will be happy to assist you.

We look forward to helping you protect your family with our service and our benefits.

The SpyFly Support Team
“Protect What Matters Most”

North Carolina
2 reviews
0 helpful votes
Follow Cecilia F.
Unfollow Cecilia F.
Send Message
Share Review
Report Review

No information
December 28, 2022

No information. How are they related. For one anyone deceased

Date of experience: November 28, 2022
Ohio
1 review
0 helpful votes
Follow Brian K.
Unfollow Brian K.
Send Message
Share Review
Report Review

Pretty there are things left out that people would want to know if they pay for the services

Date of experience: May 22, 2020
Kelli M. SpyFly Rep
over a year old

Dear Brian,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Virginia
1 review
0 helpful votes
Follow Janice Z.
Unfollow Janice Z.
Send Message
Share Review
Report Review

I love this app..
June 21, 2020

I love this app. I'm finding important stuff people kept from me

Date of experience: May 22, 2020
Texas
1 review
0 helpful votes
Follow gene J.
Unfollow gene J.
Send Message
Share Review
Report Review

Check people I know and info is inaccurate or incomplete

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 6, 2019
Kelli M. SpyFly Rep
over a year old


We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Texas
1 review
0 helpful votes
Follow Jim E.
Unfollow Jim E.
Send Message
Share Review
Report Review

A whole lot of information in every possible direction.

Date of experience: May 21, 2020
California
1 review
0 helpful votes
Follow Francisco H.
Unfollow Francisco H.
Send Message
Share Review
Report Review

The contact information on other platforms are more accurate

Date of experience: February 4, 2021