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SpyFly

Overview

SpyFly has a rating of 4.2 stars from 7,880 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpyFly most frequently mention great app, good info and phone numbers. SpyFly ranks 3rd among Background Check sites.

service
17
value
23
shipping
8
returns
10
quality
23
This company responds to reviews on average within 5 days
How would you rate SpyFly?
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Iowa
1 review
1 helpful vote
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Was hoping to get an email or number of old friend; will resort to snail mail.

Date of experience: August 4, 2020
California
1 review
0 helpful votes
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The site is easier to browse and get somewhat up to date information on people background.

Date of experience: December 4, 2021
Colorado
1 review
0 helpful votes
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I was able to find my dad I haven't seen in 33 years best service ever

Date of experience: September 16, 2020
Illinois
1 review
0 helpful votes
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Not seeing certain thing on report saying they have no licenses. And I know they do!

Date of experience: January 14, 2021
Florida
1 review
0 helpful votes
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I have to watch names of old neighbors while i was looking at last address listed

Date of experience: November 8, 2019
Mississippi
1 review
0 helpful votes
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Love it just needs to update more
February 4, 2022

Love it just needs to update more. Easy to get through but some information seems old

Date of experience: February 4, 2022
Georgia
1 review
0 helpful votes
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Missing some info on people that I know is there
January 22, 2021

Missing some info on people that I know is there. Other than that, good and fast

Date of experience: January 22, 2021
Texas
1 review
0 helpful votes
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So far it's about 90% on point of the information on here not bad at all

Date of experience: November 24, 2021
Oregon
1 review
0 helpful votes
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So far most of the info has been correct but the time frames are way off

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 9, 2019
California
1 review
0 helpful votes
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Doesn't show a lot of history that I've pulled up on public portals. Especially criminal history

Date of experience: November 17, 2022
Tennessee
1 review
0 helpful votes
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Great to see some info that i did not know about people i have searched.pretty accurate.

Date of experience: August 18, 2023
Texas
2 reviews
0 helpful votes
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I'm just starting so it's hard to know if I'm satisfied with it or not yet.

Date of experience: October 6, 2019
Oregon
1 review
0 helpful votes
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I'm not seeing an employment history on the person I was doing a background check on.

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 11, 2020
California
1 review
0 helpful votes
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Not what I expected
March 13, 2020

Not what I expected. I'd honestly just like a refund and a cancel to my trial.

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 12, 2020
Kelli M. SpyFly Rep
over a year old

Dear Taylor Johnson
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Virginia
1 review
0 helpful votes
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My friend was so happy when I help out find the result she was looking for

Date of experience: September 21, 2022
Ohio
1 review
0 helpful votes
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I'm well aware of crimin4 charges that are 2019 to current that did not appear in my search.

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 3, 2019
Kelli M. SpyFly Rep
over a year old

Dear Nichole,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

California
1 review
0 helpful votes
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Not up to date at all
April 7, 2020

Not up to date at all. The 3 people i looked at so far are wayyyyyyyyy out dated

Date of experience: March 8, 2020
Washington
1 review
0 helpful votes
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Thank you...
May 18, 2024

Thank you...it has been great checking on things. I wish it was more up to date tho

Date of experience: May 8, 2024
Yari C. SpyFly Rep
12 months ago

We are sorry to hear this feedback; we attempted to reach out to you at the number we had on file but were unsuccessful. Please call us at 1-800-831-9235 in order to resolve this situation to your satisfaction

Michigan
1 review
0 helpful votes
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Information is a little off in some but decent service

Date of experience: May 7, 2024
Yari C. SpyFly Rep
12 months ago

We are sorry to hear this feedback; we attempted to reach out to you at the number we had on file but were unsuccessful. Please call us at 1-800-831-9235 in order to resolve this situation to your satisfaction

Oregon
1 review
0 helpful votes
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Arrest records not thorough also need more social reports

Date of experience: April 27, 2024
Yari C. SpyFly Rep
over a year old

We are sorry to hear this feedback; we update our website constantly and report on all information we have available. Please call us at 1-800-831-9235 in order to resolve this situation to your satisfaction.