SpyFly has a rating of 4.2 stars from 7,880 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpyFly most frequently mention great app, good info and phone numbers. SpyFly ranks 3rd among Background Check sites.
Was hoping to get an email or number of old friend; will resort to snail mail.
The site is easier to browse and get somewhat up to date information on people background.
I was able to find my dad I haven't seen in 33 years best service ever
Not seeing certain thing on report saying they have no licenses. And I know they do!
I have to watch names of old neighbors while i was looking at last address listed
Love it just needs to update more. Easy to get through but some information seems old
Missing some info on people that I know is there. Other than that, good and fast
So far it's about 90% on point of the information on here not bad at all
So far most of the info has been correct but the time frames are way off
Doesn't show a lot of history that I've pulled up on public portals. Especially criminal history
Great to see some info that i did not know about people i have searched.pretty accurate.
I'm just starting so it's hard to know if I'm satisfied with it or not yet.
I'm not seeing an employment history on the person I was doing a background check on.
Not what I expected. I'd honestly just like a refund and a cancel to my trial.
My friend was so happy when I help out find the result she was looking for
I'm well aware of crimin4 charges that are 2019 to current that did not appear in my search.
Dear Nichole,
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The SpyFly Support Team
"Protect What Matters Most"
Not up to date at all. The 3 people i looked at so far are wayyyyyyyyy out dated
Thank you...it has been great checking on things. I wish it was more up to date tho
We are sorry to hear this feedback; we attempted to reach out to you at the number we had on file but were unsuccessful. Please call us at 1-800-831-9235 in order to resolve this situation to your satisfaction
Information is a little off in some but decent service
We are sorry to hear this feedback; we attempted to reach out to you at the number we had on file but were unsuccessful. Please call us at 1-800-831-9235 in order to resolve this situation to your satisfaction
Arrest records not thorough also need more social reports
We are sorry to hear this feedback; we update our website constantly and report on all information we have available. Please call us at 1-800-831-9235 in order to resolve this situation to your satisfaction.
Answer: Hi Kelly, Thank you for your question. We would be happy to assist you with locating an individual on our website. Our friendly member support team is available from 5:00 AM - 9:00 PM (PST). One thing that you should be aware of is that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for may not be publicly available. So, even if you are positive that something occurred, its not guaranteed that the information has been digitally archived correctly by the court system so its possible that your data is not available yet. For some people this is a good thing because negative information might be difficult or impossible to find. It's also possible that someone could have suppressed (had removed) information from being publicly available. Thanks again and please let us know if there is anything else we can do to assist. Spyfly Member Support Team
Answer: Hello Wallace, Thank you for your question, you can run a search on a website to see if the individual you are looking for is available before registration but registration must occur prior to viewing the detailed report. Thanks Spyfly Member Support Team
Answer: Hello Elizabeth, We are sorry to hear you are having trouble logging into the website, we would be happy to assist you on this matter. Please call us 7 days a week from 5 a.m. to 9 p.m. at 1-800-831-9235 or send us an email to support@spyfly.com and we can reset your password for you and confirm you are able to access your account. If for some reason a representative or a supervisor is not available, simply leave us a detailed message and we will get back to you as soon as possible. We thank you for the opportunity to resolve this situation to your satisfaction.
Answer: Hello A. G., We are sorry you are experiencing these difficulties and would be happy to help you with this issue. Please call us 7 days a week from 5 a.m. to 9 p.m. at 1-800-831-9235 and any one of our friendly member support reps will be happy to assist you. If for some reason a representative is not available, simply leave us a detailed message and we will get back to you as soon as possible. Thank You
Dear Taylor Johnson
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The SpyFly Support Team
"Protect What Matters Most"