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SpyFly

Overview

SpyFly has a rating of 4.2 stars from 7,880 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpyFly most frequently mention great app, good info and phone numbers. SpyFly ranks 3rd among Background Check sites.

service
17
value
23
shipping
8
returns
10
quality
23
This company responds to reviews on average within 5 days
How would you rate SpyFly?
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Utah
1 review
0 helpful votes
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Nothing about me is updated accurately at all
November 20, 2019

Nothing about me is updated accurately at all. I don't live in tooele. I've been arrested multiple times. Nothing comes up.

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 21, 2019
Kelli M. SpyFly Rep
over a year old

Dear Reilly,

Thank you for taking the time to speak with us today. Based on our conversation, we believe this issue is resolved. If we have not resolved this situation to your satisfaction, please call us 5 a.m. to 9 p.m. 7 days a week. At 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

We look forward to helping you protect your family with our service and our benefits.

The SpyFly Support Team
"Protect What Matters Most"

West Virginia
1 review
0 helpful votes
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All I want is to pull up Matthew Jason Hutton's arrest record in S, C, I joined I paid and no results. All I am getting is the run around, are you a scam

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 2, 2020
Kelli M. SpyFly Rep
over a year old

Dear Sharon Pauley,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Washington
1 review
0 helpful votes
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Awesome!
November 25, 2020

Awesome! Very userfriendly and informational. I found a dear friend
Whom i have searched 30 years for.
Thankyou. Sincerely, Alice McAllister

Date of experience: November 25, 2020
Georgia
1 review
0 helpful votes
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Not updated
February 9, 2020

Not updated. Person I was looking for was arrested in 2019 2x and the latest report is only showing 2011

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 10, 2020
Washington
1 review
0 helpful votes
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It's good but I need driver's license number and you don't show license info at all

Date of experience: June 4, 2024
Yari C. SpyFly Rep
11 months ago

We appreciate your feedback.

California
1 review
0 helpful votes
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This site has come in so handy, way more than I thought I would be using it way more useful and handy than I thought and I really appreciate how easy it is to navigate

Date of experience: October 17, 2021
Nevada
1 review
1 helpful vote
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Some information here are wrong
June 12, 2020

Some information here are wrong. My ex appear with my emails address i couldn't find any email of his.

Date of experience: May 7, 2020
Texas
2 reviews
0 helpful votes
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Very helpful, it would be great if you would eliminate the categories of information you are unable to provide us, my only complaint.

Date of experience: September 11, 2020
Florida
1 review
0 helpful votes
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The phone numbers I found for an old friend are incorrect and I have no way to determine if the address is correct.

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 14, 2019
Kelli M. SpyFly Rep
over a year old

Dear Marjorie,

Thank you for your question. Please be aware that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for is not publicly available. So, even if you are positive that something occurred, it’s not guaranteed that the information has been digitally archived correctly by the court system or governing agency so it’s possible that your data is not yet available. For some people this is a good thing because negative information might be difficult or impossible to find.

In addition, every county processes their data differently and sometimes there are delays. As a member, you will be emailed with an update when any information on the people that you are monitoring changes. This way you will always be the first to be alerted.

One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend you run a check on yourself and your loved ones so that you know what information is publicly available, you might be surprised and some of the information might not be correct. In addition, you can monitor up to four people at a time so if any information changes in our database on the people you choose to monitor, you get an email alert updating you of that change.
We hope this addresses your concern. If you have any questions, please reply to this email or call us at 800-831-9235 from 5 a.m. to 9 p.m. PST 7 days a week and our friendly member support staff will be happy to assist you.

We look forward to helping you protect your family with our service and our benefits.

The SpyFly Support Team
“Protect What Matters Most”

Texas
1 review
0 helpful votes
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I rain myself and there a changes on me that never happen. So that make me wonder is any of these records true.

Date of experience: August 13, 2020
Kelli M. SpyFly Rep
over a year old

Dear Melissa Machamer,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Florida
1 review
0 helpful votes
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It's a great app
September 29, 2019

It's a great app. If they would update the info. The numbers i have your saying no info and he uses it everyday

Date of experience: September 29, 2019
Colorado
1 review
0 helpful votes
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Great site
January 3, 2022

Great site. Found a lot of information that I was not told by somebody and it was very important information so thank you

Date of experience: January 3, 2022
Indiana
1 review
1 helpful vote
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There is no correct information on report or his information has been suppressed. I have more info on this person than you do.

Date of experience: June 26, 2020
Florida
3 reviews
0 helpful votes
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What a great website!
June 25, 2024

What a great website! Very entertaining. Much appreciated.

Date of experience: June 15, 2024
Yari C. SpyFly Rep
11 months ago

We appreciate your review.

Kentucky
1 review
0 helpful votes
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Your site is not very accurate
December 13, 2019

Your site is not very accurate. One person I looked up has had multiple arrests and served time in jail and this was not reflected on your report.

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 13, 2019
South Dakota
1 review
0 helpful votes
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Constantly kicks me out and forces me to resign in. I haven't been able to get any phone numbers or email address to come back with an report

Date of experience: March 12, 2023
California
1 review
0 helpful votes
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Wonderful and thorough
January 12, 2023

Wonderful and thorough. Better than any other site. I ran may name and I couldn't believe they found so many people that are associated with me.

Date of experience: January 12, 2023
Massachusetts
1 review
0 helpful votes
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Literally, no information of relevance
June 12, 2020

Literally, no information of relevance. A quick google search yields more pertinent information than found here.

Date of experience: May 4, 2020
Texas
1 review
0 helpful votes
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This report is not up-to-date on Christi Covington. It does not give the status of her driver's license

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 1, 2020
Kelli M. SpyFly Rep
over a year old

Dear Fuller Rogers,
A refund of 1.00 was applied to your credit card on 1/2/2020 7:01 AM. Depending on how your bank processes these refunds, it may take between 2- 5 business days for this refund to appear in your bank account.

We sincerely hope that this refund has resolved this matter to your satisfaction.

The SpyFly Team

Texas
1 review
0 helpful votes
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IT'S BY FAR THE BEST PEOPLE FINDER OF ALL OTHERS I TRIED OUT. IT HAS QUICK RESULTS AND PLENTY OF INFORMATION. I REALLY LIKED THE 7 DAY. TRIAL PERIOD. THANKS ALOT

Date of experience: March 3, 2020