SpyFly has a rating of 4.2 stars from 7,880 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpyFly most frequently mention great app, good info and phone numbers. SpyFly ranks 3rd among Background Check sites.
Nothing about me is updated accurately at all. I don't live in tooele. I've been arrested multiple times. Nothing comes up.
All I want is to pull up Matthew Jason Hutton's arrest record in S, C, I joined I paid and no results. All I am getting is the run around, are you a scam
Dear Sharon Pauley,
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The SpyFly Support Team
"Protect What Matters Most"
Awesome! Very userfriendly and informational. I found a dear friend
Whom i have searched 30 years for.
Thankyou. Sincerely, Alice McAllister
Not updated. Person I was looking for was arrested in 2019 2x and the latest report is only showing 2011
This site has come in so handy, way more than I thought I would be using it way more useful and handy than I thought and I really appreciate how easy it is to navigate
Some information here are wrong. My ex appear with my emails address i couldn't find any email of his.
Very helpful, it would be great if you would eliminate the categories of information you are unable to provide us, my only complaint.
The phone numbers I found for an old friend are incorrect and I have no way to determine if the address is correct.
Dear Marjorie,
Thank you for your question. Please be aware that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for is not publicly available. So, even if you are positive that something occurred, it’s not guaranteed that the information has been digitally archived correctly by the court system or governing agency so it’s possible that your data is not yet available. For some people this is a good thing because negative information might be difficult or impossible to find.
In addition, every county processes their data differently and sometimes there are delays. As a member, you will be emailed with an update when any information on the people that you are monitoring changes. This way you will always be the first to be alerted.
One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend you run a check on yourself and your loved ones so that you know what information is publicly available, you might be surprised and some of the information might not be correct. In addition, you can monitor up to four people at a time so if any information changes in our database on the people you choose to monitor, you get an email alert updating you of that change.
We hope this addresses your concern. If you have any questions, please reply to this email or call us at 800-831-9235 from 5 a.m. to 9 p.m. PST 7 days a week and our friendly member support staff will be happy to assist you.
We look forward to helping you protect your family with our service and our benefits.
The SpyFly Support Team
“Protect What Matters Most”
I rain myself and there a changes on me that never happen. So that make me wonder is any of these records true.
Dear Melissa Machamer,
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The SpyFly Support Team
"Protect What Matters Most"
It's a great app. If they would update the info. The numbers i have your saying no info and he uses it everyday
Great site. Found a lot of information that I was not told by somebody and it was very important information so thank you
What a great website! Very entertaining. Much appreciated.
We appreciate your review.
Your site is not very accurate. One person I looked up has had multiple arrests and served time in jail and this was not reflected on your report.
Constantly kicks me out and forces me to resign in. I haven't been able to get any phone numbers or email address to come back with an report
Wonderful and thorough. Better than any other site. I ran may name and I couldn't believe they found so many people that are associated with me.
Literally, no information of relevance. A quick google search yields more pertinent information than found here.
This report is not up-to-date on Christi Covington. It does not give the status of her driver's license
Dear Fuller Rogers,
A refund of 1.00 was applied to your credit card on 1/2/2020 7:01 AM. Depending on how your bank processes these refunds, it may take between 2- 5 business days for this refund to appear in your bank account.
We sincerely hope that this refund has resolved this matter to your satisfaction.
The SpyFly Team
Answer: Hi Kelly, Thank you for your question. We would be happy to assist you with locating an individual on our website. Our friendly member support team is available from 5:00 AM - 9:00 PM (PST). One thing that you should be aware of is that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for may not be publicly available. So, even if you are positive that something occurred, its not guaranteed that the information has been digitally archived correctly by the court system so its possible that your data is not available yet. For some people this is a good thing because negative information might be difficult or impossible to find. It's also possible that someone could have suppressed (had removed) information from being publicly available. Thanks again and please let us know if there is anything else we can do to assist. Spyfly Member Support Team
Answer: Hello Wallace, Thank you for your question, you can run a search on a website to see if the individual you are looking for is available before registration but registration must occur prior to viewing the detailed report. Thanks Spyfly Member Support Team
Answer: Hello Elizabeth, We are sorry to hear you are having trouble logging into the website, we would be happy to assist you on this matter. Please call us 7 days a week from 5 a.m. to 9 p.m. at 1-800-831-9235 or send us an email to support@spyfly.com and we can reset your password for you and confirm you are able to access your account. If for some reason a representative or a supervisor is not available, simply leave us a detailed message and we will get back to you as soon as possible. We thank you for the opportunity to resolve this situation to your satisfaction.
Answer: Hello A. G., We are sorry you are experiencing these difficulties and would be happy to help you with this issue. Please call us 7 days a week from 5 a.m. to 9 p.m. at 1-800-831-9235 and any one of our friendly member support reps will be happy to assist you. If for some reason a representative is not available, simply leave us a detailed message and we will get back to you as soon as possible. Thank You
Dear Reilly,
Thank you for taking the time to speak with us today. Based on our conversation, we believe this issue is resolved. If we have not resolved this situation to your satisfaction, please call us 5 a.m. to 9 p.m. 7 days a week. At 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
We look forward to helping you protect your family with our service and our benefits.
The SpyFly Support Team
"Protect What Matters Most"