SportsMemorabilia.comReviews 652

My shipping address got messed up and I emailed the support team to help me right after. Alexis responded within a business day and had it changed for me. She's been very helpful!

Kevin was super helpful when I called in to customer support. He responded quickly to emails and put in the extra effort to provide us with a solution that worked for us. Overall excellent customer service!

I'd ordered two autographed photos and there was an issue about
A discount. Shelby listened patiently, kept in touch electronically, and
Resolved the matter to my satisfaction. Great customer skills.
JR Hendrickson

Shelby you made the party! Thanks for all of your help!
P.S. I think he almost cried when he received the gift!

I ordered a mini helmet and I was concerned about the shipment after reading all the negative reviews online. When I called I spoke to Genevieve and she was just wonderful she put all my fears to rest and got the packaged shipped out. Great customer service! Thank you so very much! Cant wait to receive it!

I had an incredibly positive experience with Genevieve Busby, who provides excellent customer service!

Shelby provided the best customer service! I received my order in less than a week and was very happy with the overall experience.

I had to exchange a bat case and Shelby was fantastic in assisting me. The exchange went without a hitch and I received my beautiful new bat case. Thank you Shelby. I will most certainly ask for you the next time I do business with your company!

Alexis was so great and easy to deal with. She did a fantastic job! I highly recommend her. Very eff

Alexis Mariner was extremely patient and helpful. She researched my item's shipping situation and explained it to me. She also emailed me when it shipped. She is an excellent customer service rep.
I would highly recommend the company. I especially like their authenticity guarantee and certification.

Shelby Coyle gave us excellent service. She took great care of our purchase questions. She is an asset to your company.

Connie was a great help with tracking my package. I left a message and he got right back to me with the information I needed via email

Shelby Colby provided me with the best customer service I have ever experienced! She is awesome! She helped me change my order and kept me informed of my order progress throughout. Product is exactly as I ordered. Thank you Shelby! I hope your supervisor sees this accolade and rewards you accordingly.

Diane

Shelby provided excellent customer service. She was quick to responded to my emails with answers and she followed up with me after.

Last minute anniversary present - Shelby made sure it made it to me on time and followed through every step of the way. Thank you!

Had to do a refund on a case that I bought since I didn't know how much shipping was and Shelby was very helpful and took care of everything for me!

Alexis provided excellent customer service with assisting me when a few items I purchased that were never delivered to me. My issue was resolved quickly and professionally and I really appreciate all the help Alexis provided me.

Ordered a signed jersey which came in the mail within 5 days (bonus for Canada)
Customer service was great
I ordered the wrong Jersey at first and cancelling the order was quick and easy.
I worked with Alexis via email and had responses right away
The product is great as well of course :)

I had a few questions after placing two orders. Answers provided quickly. Items arrived quickly and well packaged. Surprised to receive a follow-up message confirming my orders were as expected. Thanks Alexis.